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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,083 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1039
  • Shipping
    47
  • Quality
    8360

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,561
Neutral
199
Negative
143
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51,083 reviews

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Reviews (10,083)

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user lindap2645
Florida
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Very beautiful earrings. They are elegant for day or evening wear. Thank you.

Reason I chose this business:

Beautiful items.

Quality

Date of experience: August 8, 2022

Thumbnail of user christinet1387
New Jersey
1 review
1 helpful vote
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July 26th, 2023
Verified purchase

Very pleased with jewelry and prices! Varied selections

Received guidance for a return- representative very helpful!

Service
Quality

Date of experience: July 26, 2023

Thumbnail of user marion64
Maryland
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Average product emerald stone is too mate and with little shine or clarity

Quality

Date of experience: May 19, 2022

Thumbnail of user conniee170
Arizona
1 review
1 helpful vote
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August 8th, 2022
Verified purchase

I've always like Ross Simons quality and customer service. It didn't let me down again.

Quality

Date of experience: August 8, 2022

Thumbnail of user susana1966
Colorado
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Exquisite mens bracelet. Quality and craftsmanship is outstanding. I can't wait to give this gift.

Reason I chose this business:

Reputation for delivering consistent quality.

Quality

Date of experience: August 9, 2022

Thumbnail of user mariew511
Texas
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Very pretty, hope my daughter likes it. Love the adjustable chain.

Reason I chose this business:

Wanted real jewelry.

Quality

Date of experience: July 14, 2022

Thumbnail of user madelined99
Alabama
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

I received my order quickly and was pleased with the quality.

Reason I chose this business:

I liked what they had to offer

Quality

Date of experience: June 29, 2023

Thumbnail of user lyndae69
Florida
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

I love shopping with you normally but these earrings are a disappointment

Reason I chose this business:

Can’t pass up the earrings!

Service
Quality

Date of experience: April 28, 2022

Thumbnail of user dulces19
Florida
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

Easy shopping experience all around. Quick delivery was standard.

Quality

Date of experience: April 28, 2022

Thumbnail of user cleopatrah3
Virginia
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Overall, I have gotten excellent services in a timely manner from you.

Quality

Date of experience: January 5, 2023

Thumbnail of user brianm4086
Oregon
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Great experience included the option for using multiple cards.

Quality

Date of experience: September 13, 2023

Thumbnail of user jass44
Oklahoma
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Ordering was easy, shipping expedient. Appreciate the attention to detail.

Reason I chose this business:

Item someone requested.

Quality

Date of experience: December 18, 2022

Thumbnail of user debray170
Texas
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Easy to order, received quickly, beautiful, love it

Reason I chose this business:

Saw something I liked

Quality

Date of experience: June 29, 2022

Thumbnail of user johng5122
Pennsylvania
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

My wife loved the necklace - I need to add 24 more characters

Quality

Date of experience: June 29, 2022

Thumbnail of user bruces885
Pennsylvania
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Too many pop ups we hen trying to place my order online

Reason I chose this business:

I'm a longtime customer

Quality

Date of experience: July 1, 2022

Thumbnail of user annw1177
Georgia
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Beautifully made - they are perfect length and look.

Quality

Date of experience: September 12, 2023

Thumbnail of user anneb1151
Rhode Island
1 review
1 helpful vote
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June 12th, 2023
Verified purchase

This will be a gift for my maid of honor and I think she'll love it.

Reason I chose this business:

Gift for a wedding witness

Quality

Date of experience: June 12, 2023

Thumbnail of user susans4815
Colorado
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Easy and quick! Got my order within a week; it's beautiful!

Reason I chose this business:

Because I wanted an ankle bracelet and the price was right!

Quality

Date of experience: June 20, 2022

Thumbnail of user tamars24
New York
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Arrived on time and matches the description however, only one item fit.

Quality

Date of experience: June 21, 2022

Thumbnail of user anthonyp1658
New York
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

It was an excellent experience, all things considered.

Reason I chose this business:

It chose me.

Quality

Date of experience: December 8, 2022

Thumbnail of user dianef1353
Florida
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

Unfortunately, I need a size larger. Will contact customer service tomorrow.

Quality

Date of experience: August 27, 2023

Thumbnail of user victoriab914
Virginia
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Arrived in perfect condition. As described on the internet site

Quality

Date of experience: June 12, 2022

Thumbnail of user frankies107
Tennessee
1 review
2 helpful votes
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September 4th, 2022
Verified purchase

Received my bracelet in record time it's beautiful.

Reason I chose this business:

Decided I would try you out very satisfied.

Quality

Date of experience: September 4, 2022

Thumbnail of user jeannem399
California
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

I am pleased with my purchase and thank you for your very user friendly website.

Reason I chose this business:

I needed pearl stud earrings.

Quality

Date of experience: June 10, 2022

Thumbnail of user katheriner530
California
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

The earrings are beautiful. Bigger than I expected.

Reason I chose this business:

I have previously purchased jewelry and was very pleased.

Quality

Date of experience: August 30, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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