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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1039
  • Shipping
    47
  • Quality
    8360

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,560
Neutral
199
Negative
143
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51,082 reviews

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Reviews (10,082)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user deborahk1224
Georgia
2 reviews
1 helpful vote
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August 8th, 2022
Verified purchase
• Updated review

Cute earrings. Very sweet. These hearts are tiny, perfect for our little darling.

Reason I chose this business:

My earring go to place

Quality

Date of experience: August 8, 2022

Takes time
August 30th, 2022
Verified site experience
• Previous review

Date of experience: July 31, 2022

Thumbnail of user taylore146
Georgia
1 review
1 helpful vote
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July 27th, 2023
Verified purchase

Easy to find the earrings I wanted. Beautiful selections. Great prices

Reason I chose this business:

Loved the earrings

Quality

Date of experience: July 27, 2023

Thumbnail of user rubyd118
Vermont
1 review
1 helpful vote
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June 30th, 2023
Verified purchase

Beautiful ring well made love it! Colors are brilliant..

Reason I chose this business:

Customer for 40 years

Quality

Date of experience: June 30, 2023

Thumbnail of user claudial246
Michigan
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Easy purchase, it came in good shape and on time. I am very pleased.

Quality

Date of experience: April 29, 2022

Thumbnail of user deborahf1128
Pennsylvania
2 reviews
0 helpful votes
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April 28th, 2022
Verified purchase

Good shopping experience, found exactly what I was looking for.

Reason I chose this business:

I found what I was looking for at a good price!

Quality

Date of experience: April 28, 2022

Thumbnail of user elizabethm3213
South Carolina
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Received order sooner than I thought. Communication via email tracking was good

Reason I chose this business:

Good choices and prices

Quality

Date of experience: July 17, 2022

Thumbnail of user vickir354
Utah
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Lovely necklace that is exactly as described and arrived on time

Quality

Date of experience: April 27, 2022

Thumbnail of user brookl19
Minnesota
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Love the fun variety and easy to navigate website.

Reason I chose this business:

Ad in my local paper.

Quality

Date of experience: July 15, 2022

Thumbnail of user paulas1079
New York
1 review
1 helpful vote
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January 5th, 2023
Verified purchase

I've purchased many times over the years! They have superior customer service!

Reason I chose this business:

I trust them!

Quality

Date of experience: January 5, 2023

Thumbnail of user bjm67
Georgia
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

I don't know why you can't find my RS account. Had to pay as guest.

Reason I chose this business:

Clearance sale plus 4th of July :) I like a good price.

Service
Quality

Date of experience: July 2, 2023

Thumbnail of user neils402
Virginia
2 reviews
0 helpful votes
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April 28th, 2022
Verified purchase

Love shopping at Ross Simons - always happy with the purchase.

Quality

Date of experience: April 28, 2022

Thumbnail of user jenniferc3704
Connecticut
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

The childrens starfish earrings where a perfect gift.

Quality

Date of experience: July 15, 2022

Thumbnail of user maryb5582
California
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Pleasant experience. Appreciate the ease of ordering.

Reason I chose this business:

Ease of ordering

Quality

Date of experience: April 7, 2023

Thumbnail of user judyp797
New York
1 review
1 helpful vote
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March 22nd, 2023
Verified purchase

Very easy to order and wonderful selections. Affordable prices.Graduation

Reason I chose this business:

Add in Yankee magazine

Quality

Date of experience: March 22, 2023

Thumbnail of user willisj30
Georgia
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Nice jewelry - just as advertised. Thank you for the fast delivery.

Reason I chose this business:

Christmas shopping with 7/4 discount

Quality

Date of experience: July 1, 2022

Thumbnail of user janetc1594
South Carolina
1 review
1 helpful vote
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December 18th, 2022
Verified purchase

Love my ring! Fast shipping. Don't know what else to say.

Reason I chose this business:

Just liked the ring.

Quality

Date of experience: December 18, 2022

Thumbnail of user sharonw1903
Virginia
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Love my ring. Very pretty and good value. I would recommend company.

Reason I chose this business:

Best value and quality product.

Quality

Date of experience: June 29, 2022

Thumbnail of user cynthiab2077
Arizona
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Received items in a timely manner and I cannot say enough about the excellent quality.

Reason I chose this business:

Quality and large choice of items.

Quality

Date of experience: June 29, 2022

Thumbnail of user lilao11
California
2 reviews
0 helpful votes
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March 20th, 2023
Verified purchase

These are nice jade earrings, but a little too large for me. I have returned them.

Reason I chose this business:

I have ordered items from RS before (long ago) and I have always been pleased.

Quality

Date of experience: March 20, 2023

Thumbnail of user karlaf139
Arizona
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Beyond pleased my diamonds are dainty but beautiful and clear

Reason I chose this business:

If I remember correctly I received some earrings from this company along time ago from a relative and I loved those too but I gave them away

Quality

Date of experience: March 11, 2023

Thumbnail of user reneer628
South Carolina
1 review
0 helpful votes
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September 3rd, 2023
Verified purchase

Great experience, but product much smaller than expected!

Quality

Date of experience: September 3, 2023

Thumbnail of user carolyns1196
California
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Always a good price and excellent quality. Just as pictured.

Quality

Date of experience: June 14, 2022

Thumbnail of user susann1344
New York
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Trying to redeem the coupon I had was too many steps

Quality

Date of experience: June 14, 2022

Thumbnail of user danielr2216
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 15th, 2022
Verified purchase

Fast delivery, exquisite product large selection, good sales prices, many new pieces always

Quality

Date of experience: June 15, 2022

Thumbnail of user yolandai25
Michigan
1 review
0 helpful votes
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March 4th, 2023
Verified purchase
• Updated review

Great experience. Loved my purchase and got it fast.

Reason I chose this business:

Because I have been purchasing items from and trust them.

Quality

Date of experience: March 4, 2023

Great experience
August 4th, 2022
Verified site experience
• Previous review

Date of experience: August 4, 2022

Quick and easy
July 31st, 2022
Verified site experience
• Previous review

Date of experience: July 31, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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