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Ross-Simons has a rating of 4.7 stars from 10,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
51,081 reviews
Easy shopping process, actual necklace is as advertised.
Product Quality is very nice
Exactly what I was looking for at a fair price.
Date of experience: May 22, 2022
Product Quality
Date of experience: May 15, 2022
Online order was problem free, and received earrings looked just like the ad
Picture of the earrings were in a magazine ad.
I am partial to sea life motif
Date of experience: May 21, 2022
The lock was so small. Your ad picture made it appear much larger.
Usually very reliable.
Date of experience: February 3, 2023
Very user friendly! Thanks
Product exactly like photo!
Date of experience: May 21, 2022
Ordering was easy & received my necklace promptly.
Saw it on Facebook
Date of experience: February 2, 2023
Quick and easy but lacks quality for price. Stop sending me reviews
Online shopping is convenient
Date of experience: August 10, 2022
Online shopping is convenient
Date of experience: July 31, 2022
Looking for nice gifts and these Items were a good choice
Liked what I saw
Date of experience: May 21, 2022
Items looked a bit chintzy. Look very cheap. Disappointed.
Previously bought items thru Amazon before.
Date of experience: August 10, 2022
Good service from order to receiving. Love the necklace, Beautiful
Date of experience: July 30, 2023
Ruby necklace and 2 rings, fabulous! Exactly as pictured
Date of experience: July 30, 2023
Easy ordering. Beautiful bracelet for young girl…adjustable, fits small wrist!
Previously purchased quality jewelry.
Date of experience: April 8, 2023
Loved the bracelet. Perfect and goes with everything.
Saw the ad in a magazine.
Date of experience: July 16, 2022
Customer support is good during late hours of the night
Referral by my neice
Date of experience: April 29, 2022
Never got my order, birthday came and went with nothing to show for it
I made a mistake shopping here
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 6, 2023
Paid extra for 2 day shipping. Took 4 days via UPS.
Date of experience: July 15, 2022
These earrings were a gift for my sister. She loved them!
Great products.
Date of experience: April 8, 2023
Excellent selection and great value prices! My bracelet was exactly as pictured!
Date of experience: December 17, 2022
All arrived as described and on time. However i do not like surveys,
Date of experience: March 23, 2023
Too many beautiful items from which to choose. I especially like the fox jewelry.
Because of the fox jewelry. I like to paint fox pictures and I was delighted to see the items.
Date of experience: July 2, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret there was no gift for the special day. We did reach out to try and confirm the order. We appreciate your business.