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Ross-Simons has a rating of 4.7 stars from 10,081 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
51,082 reviews
Just what I needed to surprise her for our anniversary!
Seemed legit and is!
Date of experience: June 30, 2022
Beautiful ring. A little smaller then I anticipated but lovely
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2022
Easy process. No issues. Arrived timely. Thank you.
Had seen an item that I wanted to order for my sister
Date of experience: December 17, 2022
Easy to order, free shipping, great price, shipped quickly
Date of experience: December 18, 2022
Good product unusual combination pearl and jade fast delivery right messages
Date of experience: September 27, 2022
Customer experience is important to us and we are glad you are happy with the jewelry. We look forward to shopping with you again.
Love this necklace. Arrived very prompt. The chain could be about 2" longer.
Because we where looking for a paw print item and our local jeweler did not have a selection.
Date of experience: December 10, 2022
My earrings are just beautiful and great quality. The size is perfect.
Date of experience: September 3, 2023
My favorite combination of colors; lovely ring. Did not disappoint.
Impeccable products and service.
Date of experience: June 20, 2022
Love free shipping. I am a long time customer...thanks!
Love jewelry... I am a forever customer!
Date of experience: September 3, 2023
I have have purchased many items from your store... always love each item. This is a BD gift for my best friend!
Shopped your jewelry for many years.
Date of experience: November 7, 2022
They are prettier in person even though I loved them online.
Had what I wanted.
Date of experience: June 20, 2022
All went well. Item was as described. Shipping timely.
Satisfied with previous purchases.
Date of experience: March 10, 2023
Quick & easy. Like that pop up's feature some special deal.
Been previous client.
Date of experience: June 2, 2023
Thanks for those special buys and free shipping. Looking forward to replacing my broken earrings.
A text. Another text. Annoying.
Date of experience: June 10, 2022
Great thank you I plan to order again. Very satisfied.
I have always liked Ross-Simons.
Date of experience: June 10, 2022
I am very pleased with our purchase and plan to use your site again in the future.
Actually my niece found your web site, we were looking for a pair of earrings for a Quincianera,and were pleased with your selections. Thank you
Date of experience: March 2, 2023
A just love classic pearls and Ross-Simons has them.
I look for classic styles & not fads. I was able to find it.
Date of experience: March 3, 2023
You have a large selection of cameo jewelry my wife likes!
Date of experience: June 11, 2022
Excellent service and timely delivery of quality products every time
Date of experience: August 28, 2023
Date of experience: July 7, 2022
Date of experience: June 25, 2022
The earrings are much thinner than what I expected for $80+.
The style and quality.
Date of experience: June 9, 2022
Arrived in excellent condition. Packaged perfectly.
Saw item on instagram
Date of experience: August 19, 2023
Awesome discount code & free shipping helped a lot! Thank you so much!
Was a previous customer until you terminated Ross-Simon credit cards.
Date of experience: May 23, 2022
So disappointed, my other purchases are beautiful.
Date of experience: May 24, 2022
Date of experience: May 17, 2022
You have very helpful live people in your customer service department! What a pleasure!
Date of experience: May 23, 2022
It is VERY annoying to not get the VIP discount when I have applied it correctly.
Your system kicks it out and that seems very suspicious.
Date of experience: May 16, 2022
Your website will NOT apply my VIP coupon and I'm upset about it!
May not in the future
Date of experience: May 14, 2022
It was great. I did not have any problem at all. Thank you
It because, I have already bought some products from your company before, and I like them.
Date of experience: May 4, 2023
Skimpy ring
Barely fits, not true to size
I cancelled the rest of my orders
Date of experience: July 31, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We are glad you like the ring! Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. In addition, the photos of the jewelry are from our inventory and shown on our model for the best representation of the size.