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Ross-Simons has a rating of 4.7 stars from 10,081 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
51,082 reviews
The product was just as described and delivered right on time!
Date of experience: May 24, 2022
This has got to be the most beautiful garnet ring around.I love.it so much!
It came up on the internet,
Date of experience: July 30, 2023
I love RS but come on... 100.00 for 2 earring backs.
They had what I needed.
Date of experience: May 23, 2022
I cannot wear gold plated over silver. Not enough collection in earrings that are 14K
Date of experience: May 16, 2022
I Am pleased with my bracelet. Thank you for the good service
Date of experience: May 4, 2023
The bracelet is very cute. My granddaughter will love it.
I like that the bracelet could be personalized.
Date of experience: May 22, 2022
Gold plated. I don't like being obliged to writer a certain length.
Good quality and price; fee shipping.
Date of experience: July 29, 2023
Beautiful earrings. I've gotten many compliments. Would buy again in a different color.
The product was what I wanted.
Matched a dress I was wearing.
Date of experience: May 22, 2022
Very beautiful earrings! So unique combination of stones and design! Thank you!
Date of experience: May 23, 2022
Order was seamless with rapid shipment and no delivery issues
Always like their items. Quality and price
Date of experience: August 13, 2022
Can't wait to wear my red & green glass ornament earrings!
Christmas is coming!
Good previous experiences!
Date of experience: November 12, 2022
Overall it was a fast delivery. Will likely shop here again.
No specific reason.
Date of experience: May 23, 2022
Great selection of quality products at reasonable prices
Reminded by offer in the WSJ.
Date of experience: February 3, 2023
The earrings were very small and picture in magazine was deceiving. We will be returning
Easy shopping in magazine
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 11, 2022
Overall positive. Fast shipping. Easy to navigate website.
Pricing and large selection.
Date of experience: May 23, 2022
Prompt delivery and the jewelry I ordered was just as they appeared on your site...
Beautiful!
Because they never disappoint!
Because they were beautiful and just what I'd been looking for..
Date of experience: May 22, 2022
Bought a X-mas tree pendant. Very small, paper thin not at all what it looks like in the picture.
Date of experience: November 10, 2022
Very satisfied with the ease of ordering online. Quality is awesome.
Date of experience: May 22, 2022
Great experience easy shopping received quickly and the bracelet is beautiful
Prices were good and the variety of metals and designs was extensive
Date of experience: August 12, 2022
Very good service, excellent products although some pieces are not true to size
Needed a specific gift
Date of experience: September 13, 2023
Beautiful earrings - I got a pair for my mother as well.
Saw these earrings on line
Date of experience: August 10, 2022
Perfect gift for my granddaughter. She is getting baptized today...<3
Unusual item, just what I wanted.
Date of experience: October 16, 2022
All good! Been buying from Ross Simons for years! Always pleased with service.
Liked product.
Date of experience: July 18, 2022
Bought from Ross Simons for many years…. Never had a problem they didn't solve! Great to do business with. Highly recommend! Thanks RS!
Good to do business with. Used for several years and never dissatisfied with service.
Date of experience: July 1, 2022
Bracelet looks on the cheap side. Very disappointed.
Date of experience: July 18, 2022
Good quality and selection at reasonable prices with fast service.
Date of experience: July 16, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Thank you for your feedback. We regret to learn the earrings are smaller than expected. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry on our website. This information can be found under product details. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online. Our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance.