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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,078 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1038
  • Shipping
    47
  • Quality
    8356

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,556
Neutral
199
Negative
143
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51,082 reviews

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How would you rate Ross-Simons?

Reviews (10,078)

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user athenar28
Pennsylvania
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Very easy and satisfied all around with my experience

Reason I chose this business:

Good selection

Quality

Date of experience: May 26, 2022

Thumbnail of user cindyn310
Pennsylvania
1 review
1 helpful vote
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August 14th, 2022
Verified purchase

Great value and service will shop again, very prompt!

Reason I chose this business:

Always browse

Quality

Date of experience: August 14, 2022

Thumbnail of user patriciat1958
Florida
1 review
1 helpful vote
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May 6th, 2023
Verified purchase

Quick and easy. Very professional. Happy with the quality.

Reason I chose this business:

For Julep cups

Quality

Date of experience: May 6, 2023

Thumbnail of user kathyc1151
Illinois
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Great experience beautiful jewelry fast delivery. I look forward to purchasing more.

Quality

Date of experience: May 24, 2022

Thumbnail of user christinek1205
New York
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

I am giving the earrings as a gift in Friday. I'll let you know

Date of experience: August 14, 2022

Thumbnail of user feliciav35
California
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Really easy to navigate and love the jewelry here!

Reason I chose this business:

Been a customer for many years. Never disappointed.

Service
Quality

Date of experience: May 25, 2022

Thumbnail of user marcial221
New York
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

Ok. Everything was easy and went well. Product arrived in a timely fashion.

Quality

Date of experience: November 13, 2022

Thumbnail of user johnk4074
Colorado
1 review
0 helpful votes
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May 24th, 2022
Verified purchase
• Updated review

My Wife is very happy with her gifts from Ross-Simons! Excellent..

Reason I chose this business:

We got an email coupon

Quality

Date of experience: May 24, 2022

My Wife is very happy with her gifts from Ross-Simons!
May 16th, 2022
Verified site experience
• Previous review
Reason I chose this business:

We got an email coupon

Date of experience: May 16, 2022

Thumbnail of user ruthr1131
Florida
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

My bracelet was delivered faster than expected and it looks so glamorous as shown in the picture

Quality

Date of experience: May 25, 2022

Thumbnail of user salliejog
New York
1 review
1 helpful vote
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August 14th, 2022
Verified purchase

Beautiful, easy ordering and arrived on time. Very happy with everything

Reason I chose this business:

They had the best price

Quality

Date of experience: August 14, 2022

Thumbnail of user kathyo263
Indiana
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Beautiful jewelry! Makes a statement. Love the whales tail necklace!

Reason I chose this business:

Whale tail necklace!

Quality

Date of experience: May 25, 2022

Thumbnail of user nulln2360
Oklahoma
3 reviews
0 helpful votes
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July 2nd, 2022
Verified purchase

Easy transaction and very speedy delivery. I'm pleased with my purchase.

Reason I chose this business:

Newspaper ad

Quality

Date of experience: July 2, 2022

Thumbnail of user megs117
North Carolina
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Love everything about my earrings and this company

Quality

Date of experience: May 25, 2022

Thumbnail of user janew692
Colorado
2 reviews
0 helpful votes
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May 25th, 2022
Verified purchase

Excellent choices for all kinds of jewelry styles!

Reason I chose this business:

I found just the right rings, twice!

Quality

Date of experience: May 25, 2022

Thumbnail of user billyec1
Alabama
1 review
1 helpful vote
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April 9th, 2023
Verified purchase

Just exactly what I was looking for. Perfect size and look

Reason I chose this business:

Prior orders

Quality

Date of experience: April 9, 2023

Thumbnail of user kathyl1095
California
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Online ordering was simple. Products arrived as promised
Quality is good. Thank you

Quality

Date of experience: December 27, 2022

Thumbnail of user kathleenw1691
Massachusetts
1 review
2 helpful votes
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July 3rd, 2023
Verified purchase

Order came in quickly before expected. I love how they feel and shine.

Quality

Date of experience: July 3, 2023

Thumbnail of user juanitas156
North Carolina
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

My experience was great I had no problems with making this order!

Reason I chose this business:

Reasonable prices and beautiful inventory!

Quality

Date of experience: July 3, 2022

Thumbnail of user helenh1083
Massachusetts
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Absolutely thrilled with my purchase. The earrings are beautifully made.

Quality

Date of experience: May 25, 2022

Thumbnail of user bruceo151
Colorado
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

It's really spot on in the description she loves it

Reason I chose this business:

Very professional great product presentation

Quality

Date of experience: May 23, 2022

Thumbnail of user beem53
Massachusetts
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Easy process. Fast shipping. Nice product. Overall good experience.

Reason I chose this business:

Liked specific product.

Quality

Date of experience: May 24, 2022

Thumbnail of user anthonyp1440
New York
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Excellent all around-service merchandise and price

Reason I chose this business:

Reasonable prices and quality merchandise

Quality

Date of experience: May 23, 2022

Thumbnail of user arlenem233
Texas
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

I have always had a great experience ordering from this wonderful jewelry store.

Quality

Date of experience: May 24, 2022

Thumbnail of user julied1028
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I have to stop shopping from this site --the "quality" is awful!

Quality

Date of experience: July 2, 2022

Thumbnail of user marcif21
Texas
2 reviews
0 helpful votes
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May 1st, 2022
Verified purchase

Very good quality and excellent price. Glad I got it. The end will go through my pendants.

Reason I chose this business:

Seemed like a reputable company.

Quality

Date of experience: May 1, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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