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Ross-Simons has a rating of 4.7 stars from 10,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
51,072 reviews
Very fast & secure shipping! Love these earrings, I received lots of compliments
I liked the earrings I saw in your catalog
Date of experience: June 14, 2023
The necklace is lovely but what a cheap insecure clasp
Date of experience: March 24, 2023
I ordered 2 gold necklaces and the are beautiful. My granddaughters will be happy.
I couldn’t get the $150 discount that I forgot to enter for my order of >$1,000. The lady I spoke with said she’d take care of it on my order, but never did.
I did receive a coupon for $50-100, off my next order.
I received an advertisement in the mail, saw the necklaces and looked online at them. They looked nice and I thought the price was good, however, there was a code where I could have gotten $150 off, but I forgot to put the code in before I finished the order. I called right away, but they wouldn’t give me the $150 off. I had spent over $1,000.
Date of experience: October 5, 2023
Good. I am happy with my experience and do not want to add anything else.
I needed a return authorization code for an exchange
Because I like the products and have always been happy with my purchases.
Date of experience: August 15, 2022
I have purchased several items from your company and am always very pleased!
Convenience, pricing, selection
Date of experience: March 15, 2023
Very good service. This company keeps you informed from order confirmation to delivery and after
Good selection beautiful items
Date of experience: May 26, 2022
Wonderful business. Great selection of jewelry. Estate sale items also.
Return a purchase
Mom used to shop there.
Date of experience: May 26, 2022
It's far more beautiful than what the picture shows. Very sparkly. Love it!
Date of experience: July 20, 2022
The jewelry I ordered is delicate, cute & even more detailed than expected.
Good prices too!
I’ve been a customer for decades
Date of experience: July 28, 2022
Great shopping experience. Easy, clear information and fast.
Advertisement
Date of experience: May 27, 2022
No problems. The ring fits well and is comfortable
Ad on internet
Date of experience: December 19, 2022
The puppy pendant is cute. I was disappointed that it did not come with a chain.
Date of experience: June 20, 2022
These earrings are so delicate & feminine--simply stated truly beautiful and well worth the price
Previous customer
Date of experience: May 27, 2022
Repeat customer
Ring as pictured. Good delivery time
Date of experience: March 15, 2023
No problem. All items arrived on time. Great product.
Past experience.
Date of experience: July 28, 2022
Very easy to find after entering specific information in the search box. Ordering was simple.
Best price and love the look of the bracelet
Date of experience: May 29, 2023
Good solid jewelry but smaller than I expected. Will buy again.
The quality of their jewelry are reliable.
Date of experience: July 28, 2022
Easy to order, and loved it on its arrival. Beautiful
Liked the catalog I received
Date of experience: July 19, 2022
Everything went well order was correct and on time
Suede successfully in the past
Date of experience: December 9, 2022
Easy business for online orders. Tracking provided. The products are awesome
Due to previous experience
Date of experience: May 24, 2023
Looks very nice but does not fit as a seven inch. Smaller.
Date of experience: May 27, 2022
My purchase arrived quickly. The sapphire band is beautiful and subtle.
The first ring I ordered was too big and the style wasn’t quite what I wanted. Your customer service agent explained the return process. I returned the ring and the refund was quickly credited to my account.
For more than twenty years i have purchased jewelry from Ross-Simons. One of those purchases was a pair of small diamond hoops which I still wear several times a week.
Date of experience: May 20, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
