Ross-Simons has a rating of 4.7 stars from 10,067 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I love the rings, but due to sizing, both we returned for refund
I asked for a return authorization number and had fast and competent service
I love their fine, well made jewelry products and will keep buying them.
Date of experience: July 21, 2022
Great product and customer service. I received my order promptly.
Date of experience: July 21, 2022
I always have a great experience and the product is beautiful!
Received email
Date of experience: July 21, 2022
Received email of a wonderful sale!
Date of experience: May 9, 2022
Nice piece. Reasonably priced. Arrived in a timely fashion.
Design and price.
Date of experience: December 17, 2022
Easiest shopping ever! Product arrived quickly and was exactly what I wanted!
Web search results
Date of experience: July 20, 2022
Wonderful experience will defiantly shop here again!
Found online
Date of experience: May 28, 2022
So many options and easy to find what you are looking for.
A friend referred me.
Date of experience: May 28, 2022
My mom absolutely loved her earrings, very unique and one of kind design! :)
Date of experience: August 30, 2023
High quality, fast shipping and overall easy process.
Quality jewelry, everything I own from Ross-Simons is well made and beautiful!
Date of experience: May 30, 2022
Site is quick and easy to use; does show nice selections.
Item and cost; lever back earrings are most secure for work.
Date of experience: March 4, 2023
Lots of choices good selection and fun shopping. Wish I could buy more.
Date of experience: July 20, 2022
Beautiful necklace just like the advertisement delivered right on delivery date very efficient
Jewelry is beautiful
Date of experience: July 21, 2022
I expected that free returns included the shipping, but no.
Good
Good variety, although too aggressive marketing. "Discounts" are debatable.
Date of experience: July 21, 2022
Even more beautiful in person. Perfect size. Delivered quickly.
First time buyer. Will definitely buy from them again.
Date of experience: July 20, 2022
Lots of different items at all price ranges! Everything is high quality.
I’ve been listening ok’ing for a cameo with a diamond pendant. I found one in your estate collection!
Date of experience: December 8, 2022
The ordering process went very well and my item was delivered within days of my order.
Date of experience: July 2, 2022
Clasp works great holds 3 chains. Keeps them from tangling and hangs straight around my neck.
I've bought other things from Ross Simons and found them to sell quality at a good price.
Date of experience: March 5, 2023
I don't like that -- despite using a $50 Gift Coupon Code -- the Order Total is still showing as $185 instead of $135
Date of experience: July 20, 2022
Pretty easy to navigate
Met my expectations. Would buy from them again
Date of experience: May 28, 2022
Date of experience: May 21, 2022
Earrings were much smaller than pictured. Actually child size
I've purchased many items before. Never been disappointed until this time.
Date of experience: October 18, 2022
Mom surprised me with some Beautiful earrings and Rose ring. Just because :)
Gift for my daughter
Date of experience: May 29, 2022
Love shopping online for new pieces! So beautiful!
Treat myself to a new ring and earrings
Date of experience: May 25, 2022
Love everything from Ross Simons! Everything I order is just Beautiful! Thank you!
Date of experience: April 30, 2022
Perfect earrings for graduation gifts. Fast and quick service
Usually know what to expect
Date of experience: May 29, 2022
Quick delivery. Quality necklace & affordable price.
Previous experience with RS.
Date of experience: May 28, 2022
I have not yet received my order from 5/10/23 very disappointed!
Date of experience: May 20, 2023
Great selection of wedding bands and nice quality merchandise.
Date of experience: May 17, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html