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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,062 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1037
  • Shipping
    47
  • Quality
    8340

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,542
Neutral
198
Negative
143
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51,045 reviews

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Reviews (10,062)

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user josephl1980
Virginia
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Good experience up to expectations. Would definitely use Ross Simons again

Quality

Date of experience: December 21, 2022

Thumbnail of user jermainel29
New Jersey
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Excellent product and delivery. Very happy with my purchase.

Quality

Date of experience: July 22, 2022

Thumbnail of user heathero332
Massachusetts
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Thank you for everything! Love my earrings and very pleased.

Quality

Date of experience: July 22, 2022

Thumbnail of user melanier419
New York
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Gorgeous ring, pretty design, very sparkly & perfect fit!

Reason I chose this business:

Quality! Great prices!

Quality

Date of experience: July 22, 2022

Thumbnail of user marym6164
North Carolina
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

Delivered in timely manner. Great for small diamond pendant.

Quality

Date of experience: October 24, 2022

Thumbnail of user rozr17
New York
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

Ordered a pair of earrings. They came quickly and look beautiful. Definitely would buy again

Reason I chose this business:

Chose Ross simons for convenience and quality merchandise.

Quality

Date of experience: September 4, 2023

Thumbnail of user judid69
Maryland
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I do love your jewelry. It is very nice., quality - beautiful. Thanks so much.

Reason I chose this business:

Because you are awesome.

Date of experience: May 31, 2022

Thumbnail of user lisas4182
South Carolina
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Great! Made it easy! Always pleased with Ross Simons!

Reason I chose this business:

Beautiful and affordable!

Quality

Date of experience: May 30, 2022

Thumbnail of user judiths1044
Illinois
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I like the quality and price of your merchandise. This is about my third purchase. Thanks

Quality

Date of experience: May 31, 2022

Thumbnail of user shaned280
Pennsylvania
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Wife loves her new earrings. Exactly what she was looking for.

Reason I chose this business:

My wife found the site on-line and searched the catalog.

Quality

Date of experience: July 21, 2022

Thumbnail of user mariannee37
Florida
3 reviews
0 helpful votes
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October 21st, 2022
Verified purchase

Very stunning piece. Will be using to layer many other black onyx necklaces.

Quality

Date of experience: October 21, 2022

Thumbnail of user michaels8792
Nevada
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Easy access and use website. Product was received in record time.

Reason I chose this business:

Prior customer

Date of experience: May 31, 2022

Thumbnail of user williamf1820
Texas
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

I am satisfied with the product and its timely delivery.

Quality

Date of experience: July 22, 2022

Thumbnail of user gailp309
Florida
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Quick and easy. Will order again. The piece was very nice quality.

Quality

Date of experience: May 30, 2022

Thumbnail of user cherylt655
Colorado
2 reviews
0 helpful votes
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May 31st, 2022
Verified purchase

Ordering was pretty quick and easy; beautiful merchandise.

Reason I chose this business:

Catog came in the mail

Date of experience: May 31, 2022

Thumbnail of user melanies835
California
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Nice selections quality for the price cute styles.

Reason I chose this business:

Pretty items

Quality

Date of experience: July 21, 2022

Thumbnail of user pamelaz559
Texas
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Love it! My favorite rings are from Ross - Simmons.

Reason I chose this business:

Great prices and styles!

Quality

Date of experience: July 21, 2022

Thumbnail of user nancym2868
Michigan
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

My earrings look great and the quality is outstanding.

Quality

Date of experience: May 31, 2022

Thumbnail of user jocelyng80
Pennsylvania
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Nice quality and price! Received on time with notification. I will order again

Reason I chose this business:

Price and selection
Cute items

Quality

Date of experience: May 30, 2022

Thumbnail of user lindac4082
Pennsylvania
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Easy way to shop excellent very nice jewelry and many sizes

Reason I chose this business:

My sister told me about you

Quality

Date of experience: May 31, 2022

Thumbnail of user lauram2899
Wyoming
1 review
0 helpful votes
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May 31st, 2022
Verified purchase
• Updated review

Gorgeous rings! It's always easy to order jewelry from Ross-Simons.

Reason I chose this business:

Great gemstone rings!

Quality

Date of experience: May 31, 2022

Easy to order!
May 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Best variety of multi-gem rings

Date of experience: May 24, 2022

Thumbnail of user chienanw
New Jersey
1 review
1 helpful vote
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October 21st, 2022
Verified purchase

Loved the bracelets, site was easy to use and package received in good condition

Quality

Date of experience: October 21, 2022

Thumbnail of user margareto939
New York
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Very pleased with the jewelry. Quick and efficient service. No complaints.

Reason I chose this business:

Liked the jewelry and the price.

Quality

Date of experience: February 26, 2023

Thumbnail of user cindyf691
Ohio
1 review
0 helpful votes
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May 29th, 2022
Verified purchase
• Updated review

Ring doesn't look at all like website photo. Will return.

Quality

Date of experience: May 29, 2022

Very user friendly
May 22nd, 2022
Verified site experience
• Previous review

Date of experience: May 22, 2022

Thumbnail of user gailb956
Georgia
1 review
1 helpful vote
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May 23rd, 2023
Verified purchase

I had no problems. This company always does a good job.

Reason I chose this business:

Like the quality

Quality

Date of experience: May 23, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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