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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,051 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1033
  • Shipping
    47
  • Quality
    8329

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,533
Neutral
198
Negative
143
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51,034 reviews

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How would you rate Ross-Simons?

Reviews (10,051)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user ozanab
Illinois
1 review
1 helpful vote
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May 12th, 2023
Verified purchase

Very happy with all my purchases from Ross-Simons now

Reason I chose this business:

I have many jewelry from Ross-Simons

Quality

Date of experience: May 12, 2023

Thumbnail of user marshaw220
Nebraska
2 reviews
1 helpful vote
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May 12th, 2023
Verified purchase

Love the deals! Beautiful. A little large but still very nice.

Reason I chose this business:

Was just Browsing jewelry web sites and found some lovely bargains!

Date of experience: May 12, 2023

Thumbnail of user alberth313
Florida
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Excellent-service-delivered-on-time-just-what-I-wanted.

Reason I chose this business:

I-always-use-Ross-Simons, because-of-their-great-merchandise.

Quality

Date of experience: June 11, 2022

Thumbnail of user lesleyn31
Indiana
3 reviews
0 helpful votes
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June 12th, 2022
Verified purchase

I have shopped at Ross Simons for years and been pleased with the service.

Quality

Date of experience: June 12, 2022

Thumbnail of user ellynh8
California
1 review
1 helpful vote
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August 8th, 2023
Verified purchase

Great product, fast shipping looks exactly like advertised

Quality

Date of experience: August 8, 2023

Thumbnail of user josephm3945
New York
1 review
1 helpful vote
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May 12th, 2023
Verified purchase

Very pleased. Quality product with fast processing and shipping.

Reason I chose this business:

Returning customer.

Quality

Date of experience: May 12, 2023

Thumbnail of user michellec3351
Florida
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

The earrings are pretty, just not what I expected.

Quality

Date of experience: May 12, 2023

Thumbnail of user deborahd1798
Arkansas
1 review
1 helpful vote
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September 4th, 2022
Verified purchase

These earrings are very sturdy and cute for any occasion.

Reason I chose this business:

Always quality items and great customer service.

Quality

Date of experience: September 4, 2022

Thumbnail of user pamelag1300
Illinois
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Quick, easy and convenient. Product was as expected.

Quality

Date of experience: June 6, 2022

Thumbnail of user cherylg717
Massachusetts
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Bought drop earrings and they go perfectly with my dress. Thank you

Reason I chose this business:

Saw it on pintrest

Quality

Date of experience: June 7, 2022

Thumbnail of user nancyb2868
California
3 reviews
0 helpful votes
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January 13th, 2023
Verified purchase
• Updated review

Beautiful styles! I can always find something special!

Reason I chose this business:

Styles, ease of shopping and purchasing

Service
Quality

Date of experience: January 13, 2023

Love your merch
June 9th, 2022
Verified site experience
• Previous review

Love your merch. Had difficulty in placing the order, but thanks to Dana on Chat, I was able to complete the transaction.

Reason I chose this business:

Great styling and great prices

Date of experience: June 9, 2022

Thumbnail of user pamc539
Illinois
2 reviews
0 helpful votes
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August 22nd, 2022
Verified purchase

Product arrived, nothing broken, and looked just as I expected. Enjoying the dishes already!

Reason I chose this business:

It popped up when I searched for these dishes.

Quality

Date of experience: August 22, 2022

Thumbnail of user sharonl1980
Georgia
1 review
1 helpful vote
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July 9th, 2023
Verified purchase

Got what I ordered. On time. In excellent condition. All lovely and first quality.

Reason I chose this business:

Have always been delighted with past orders

Quality

Date of experience: July 9, 2023

Thumbnail of user jackiel522
Florida
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

This necklace is my granddaughter's favorite. She's 15 yrs old and loves it.

Reason I chose this business:

I trust Ross-Simons and think their merchandise is a great value

Quality

Date of experience: August 22, 2022

Thumbnail of user charlottel264
Ohio
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

The ring was supposed to be sterling silver but it looks like stainless steel!
Disappointed.

Quality

Date of experience: March 10, 2022

Thumbnail of user jackieg415
Florida
2 reviews
0 helpful votes
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November 21st, 2022
Verified purchase

Always 1st choice in my jewelry, only disappointed once

Reason I chose this business:

Continuous customer

Service
Quality

Date of experience: November 21, 2022

Thumbnail of user irinah26
California
1 review
1 helpful vote
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July 8th, 2023
Verified purchase
• Updated review

Great site, easy to navigate, fast shopping, excellent price.

Reason I chose this business:

I love Ross-Simons jewelry. Has been buying from this seller for a long time.

Quality

Date of experience: July 8, 2023

Good service
May 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Like your product

Date of experience: May 24, 2022

Fast and easy, good quality
May 24th, 2022
Verified site experience
• Previous review

Date of experience: May 24, 2022

Thumbnail of user karinag90
Kentucky
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

I'm excited beautiful jewelry. Looking forward to future purchases.

Quality

Date of experience: March 31, 2022

Thumbnail of user robertm5933
Rhode Island
2 reviews
2 helpful votes
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May 19th, 2023
Verified purchase
• Updated review

Great sales and fantastic choices of good quality jewelry.

Reason I chose this business:

Best jewelry store Ever!

Quality

Date of experience: May 19, 2023

Special deals are so easily available
April 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I have been a customer of Ross-Simon for years! And my mother & grandmother (RIP) always bought their jewelry from RS!

Date of experience: April 6, 2023

Thumbnail of user nerissab10
Illinois
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Would prefer a wider band otherwise the style was lovely.

Reason I chose this business:

Shopped with them before

Quality

Date of experience: January 10, 2023

Thumbnail of user juliah689
California
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

As always, Ross-Simons can be counted on for fast, reliable service and quality products.

Reason I chose this business:

I've been a customer for many years and always check the web site when I'm looking for something particular. Always a good selection and reliable quality.

Quality

Date of experience: August 23, 2022

Thumbnail of user laverneh56
Georgia
1 review
2 helpful votes
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May 15th, 2023
Verified purchase

The stud earrings are so beautiful and great quality.

Reason I chose this business:

It popped up on my social media.

Date of experience: May 15, 2023

Thumbnail of user sallyc369
Massachusetts
2 reviews
0 helpful votes
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August 22nd, 2022
Verified purchase

I like RS they sell quality jewelry at a good price. Never had any trouble returning merchandise.

Very good

Service
Quality

Date of experience: August 22, 2022

Thumbnail of user georgem2448
California
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Good products for very reasonable prices. Fast and efficient service.

Reason I chose this business:

Good products for very reasonable prices.

Quality

Date of experience: December 19, 2022

Thumbnail of user valeriec715
Virginia
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

Quick and easy check out. Love the earrings. Will look fantastic for a black tie event.

Quality

Date of experience: November 20, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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