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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,049 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1032
  • Shipping
    47
  • Quality
    8326

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,530
Neutral
198
Negative
143
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51,030 reviews

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How would you rate Ross-Simons?

Reviews (10,049)

Rating

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user lauraf1250
Kentucky
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Excellent customer service! For me, this is a number one priority in anything i purchase.

Reason I chose this business:

I’ve been looking at this ring for some time now…Purchased ring because of quick feedback (on weekend) from customer service and their immediate response to my questions.

Quality

Date of experience: July 23, 2022

Thumbnail of user davidl4598
Florida
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Simple and easy wife loves her earrings! Came right away, good quality product

Reason I chose this business:

It pop up on facebook

Quality

Date of experience: June 2, 2022

Thumbnail of user dannyw290
Tennessee
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Would recommend totally. Bought for my wife & she loved the items

Quality

Date of experience: June 1, 2022

Thumbnail of user edithb124
Ohio
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The necklace is beautiful and seems to adjust easily

Quality

Date of experience: June 1, 2022

Thumbnail of user reneel299
Pennsylvania
2 reviews
0 helpful votes
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December 10th, 2022
Verified purchase
• Updated review

You always have a good selection of jewelry, love everything I've bought

Reason I chose this business:

You always have a good selection of jewelry

Quality

Date of experience: December 10, 2022

Love your jewelry, I have several pieces
May 6th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Because it’s Mother’s Day and I bought something for myself

Date of experience: May 6, 2022

Thumbnail of user beverleyd38
North Carolina
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase
Quality

Date of experience: July 23, 2022

Thumbnail of user barbaram2969
Virginia
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

No I hate these surveys… lucky I'm complaining this

Quality

Date of experience: July 23, 2022

Thumbnail of user judic94
New Jersey
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Easy purchase and love most things I've purchased.

Reason I chose this business:

Wanted to add to stack of rings

Quality

Date of experience: June 1, 2022

Thumbnail of user patriciat1906
Washington
1 review
1 helpful vote
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March 14th, 2023
Verified purchase

I haven't had any problems with ordering from you guys.

Reason I chose this business:

It’s my go-to for beautiful jewelry.

Quality

Date of experience: March 14, 2023

Thumbnail of user karlaf127
Texas
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Excellent attention, shipping and obviously gorgeous earrings.

Reason I chose this business:

Internet promotion.

Service
Quality

Date of experience: July 23, 2022

Thumbnail of user doloresk59
Nevada
3 reviews
1 helpful vote
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December 9th, 2022
Verified purchase

Could not have been easier. Had catalog. Enter item number and completed order.

Reason I chose this business:

Quality and price

Quality

Date of experience: December 9, 2022

Thumbnail of user kathleenh1403
Texas
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Good quality... as described in catalog... prompt delivery!

Quality

Date of experience: June 2, 2022

Thumbnail of user danielm4196
Ohio
1 review
2 helpful votes
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May 31st, 2023
Verified purchase
• Updated review

Beautiful jewelry at a reasonable cost and delivery.Quick, easy, efficient!

Reason I chose this business:

Price and quality

Service
Quality

Date of experience: May 31, 2023

Quick & Easy!
April 11th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Ad in The Cinti. Enquirer & previous purchase.

Date of experience: April 11, 2023

Thumbnail of user barbaras3414
Pennsylvania
2 reviews
0 helpful votes
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July 23rd, 2022
Verified purchase

Some items are too costly; cute but need more definition

Reason I chose this business:

Like Flyers and Catalogs

Quality

Date of experience: July 23, 2022

Thumbnail of user robinq51
Florida
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Just as described. Beautiful. Well packaged, delivered very fast. Thank you.

Quality

Date of experience: June 2, 2022

Thumbnail of user barbarah1640
Tennessee
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Necklace came quickly & is absolutely beautiful! I will definitely order again in the future.

Reason I chose this business:

Great quality in everything I have ordered.

Quality

Date of experience: June 2, 2022

Thumbnail of user barbaral2072
New York
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Easy to order came just like photo. Very happy with purchase.

Reason I chose this business:

Like the priduct

Quality

Date of experience: July 23, 2022

Thumbnail of user lorrainew251
Connecticut
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I have ordered before and like these orders the quality was excellent

Reason I chose this business:

Quality and price

Quality

Date of experience: May 31, 2022

Thumbnail of user monat66
Washington
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Not interested in answering any questions. Thank you.

Reason I chose this business:

Not interested in answering any questions. Thank you.

Quality

Date of experience: June 1, 2022

Thumbnail of user joannef294
New York
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase
• Updated review

Love all your jewelry! This necklace is a gift for my daughter-in-law!

Reason I chose this business:

Purchased items before.

Quality

Date of experience: July 23, 2022

Love your jewelry
June 24th, 2022
Verified site experience
• Previous review

Date of experience: June 24, 2022

Beautiful jewelry!
May 8th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Great prices!

Date of experience: May 8, 2022

Thumbnail of user celesteh85
Florida
2 reviews
1 helpful vote
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May 13th, 2023
Verified purchase

The bracelet is prettier in person! Love Ross-Simons jewelry!

Quality

Date of experience: May 13, 2023

Thumbnail of user madelynz1
Florida
2 reviews
0 helpful votes
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May 31st, 2022
Verified purchase

I'm considering ordering the matching earrings if I can get a discount.

Quality

Date of experience: May 31, 2022

Thumbnail of user cherylr813
Michigan
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Easy ordering, and delivery was prompt the necklace is exactly what I thought it would be.

Reason I chose this business:

Great products.

Quality

Date of experience: May 31, 2022

Thumbnail of user carolinem523
Pennsylvania
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

My purchase was processed quickly and highly satisfactorily. All aspects were well done.

Reason I chose this business:

Good past experiences.

Quality

Date of experience: July 22, 2022

Thumbnail of user sarahk1476
New Jersey
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Fast service, beautiful earrings and good prices. Would buy from you again.

Quality

Date of experience: May 31, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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