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    Ross-Simons

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Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1031
  • Shipping
    47
  • Quality
    8320

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,525
Neutral
198
Negative
142
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51,016 reviews

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How would you rate Ross-Simons?

Reviews (10,043)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (172) quality jewelry (146) customer service (511) quality products (124) christmas gift (105) sterling silver (110) ross simons (1268) post office (17)
Thumbnail of user patriciag570
New Jersey
2 reviews
0 helpful votes
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July 6th, 2022
Verified purchase

Love my new sterling silver necklaces. Great value

Quality

Date of experience: July 6, 2022

Thumbnail of user susanw2483
California
2 reviews
0 helpful votes
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August 4th, 2022
Verified purchase

Paperclip necklace Very cheap looking I returned it

Service
Quality

Date of experience: July 5, 2022

Thumbnail of user marthas1192
Florida
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Relatively easy great choices, fairly fast mailing.

Reason I chose this business:

Choices, trustworthy

Quality

Date of experience: July 5, 2022

Thumbnail of user kathleenb2140
Illinois
1 review
1 helpful vote
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May 14th, 2023
Verified purchase

Quick, easy and efficient ordering. Speedy delivery. Love the mint julep cups

Reason I chose this business:

Previous experience

Quality

Date of experience: May 14, 2023

Thumbnail of user gingerlouh
California
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Excellent looking pearls. The processing was done easily and fast. Quick delivery.

Quality

Date of experience: February 16, 2023

Thumbnail of user valentines44
New York
1 review
2 helpful votes
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March 19th, 2023
Verified purchase

Poor quality. Item
Looks nothing like it does in the picture. Metal feel cheap

Quality

Date of experience: February 17, 2023

Thumbnail of user christinak475
Colorado
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Pleasant and efficient site design, thank you very much.

Quality

Date of experience: May 31, 2022

Thumbnail of user karent1917
Colorado
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Easy, smooth - expecting a really good, original ring. Thanks

Reason I chose this business:

Love the style

Quality

Date of experience: July 4, 2022

Thumbnail of user madelynt28
Louisiana
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Thank you Ross simons is always great to work with and provides good value

Quality

Date of experience: July 5, 2022

Thumbnail of user springb13
Georgia
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I have always order from this company. Never disappointed.

Reason I chose this business:

Like the quality of their jewelry.

Quality

Date of experience: May 30, 2022

Thumbnail of user emeryi3
North Carolina
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

My experience was great. The order shipped fast enough.

Reason I chose this business:

They had what I was looking and the jewelry seemed genuine to me. We'll see when it arrives. This is my first time order from you guys... so we'll see.

Quality

Date of experience: June 1, 2022

Thumbnail of user elizabethm3666
California
1 review
1 helpful vote
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February 17th, 2023
Verified purchase

Love their jewelry selections. I am very happy with my purchase.

Reason I chose this business:

I like anything jade, and I like the quality of jade they carry.

Date of experience: February 17, 2023

Thumbnail of user ashleyh1183
Nebraska
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Absolutely love this ring. Exactly as described and perfect size!

Reason I chose this business:

Amazing customer feedback

Quality

Date of experience: May 30, 2022

Thumbnail of user debram1412
Colorado
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

So easy start to finish and prompt delivery. Will shop again.

Quality

Date of experience: May 31, 2022

Thumbnail of user gots14
Colorado
1 review
3 helpful votes
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June 14th, 2023
Verified purchase

From slow shipping to getting a piece of "jewelry" that is glued together, not real happy.

Quality

Date of experience: May 15, 2023

Thumbnail of user carolj1237
Ohio
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

Customer service is great! Items were just as described' Beautiful earrings!

Reason I chose this business:

Used to shop there.

Reason I chose this product:

Elegant for my mother of the groom dress

Quality

Date of experience: May 5, 2022

Thumbnail of user maureeny27
Florida
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

Saw item online, ordered it, entered credit card and delivery info.

Explained issue. Rep offered suggestion, agreed to do exchange as she explained.

Reason I chose this business:

Return customer.

Reason I chose this product:

Looked nice

Service
Quality

Date of experience: May 5, 2022

Thumbnail of user sues1277
South Carolina
1 review
1 helpful vote
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May 15th, 2023
Verified purchase

Great shopping experience will continue to make purchases through this company

Went on sale after my order and the woman took care of it

Reason I chose this business:

I like the jewelry

Service
Quality

Date of experience: May 15, 2023

Thumbnail of user torindap
Virginia
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Can't wait to wear my new jewelry as it is always good quality for the money

Reason I chose this business:

So easy to order and fast delivery

Quality

Date of experience: June 23, 2022

Thumbnail of user amyb2315
Georgia
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Great ordering experience and delivery was timely- I loved the product

Reason I chose this business:

Used in the past

Quality

Date of experience: June 24, 2022

Thumbnail of user karend2110
North Carolina
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Site is very user friendly and jewelry was great quality

Reason I chose this business:

Search and quality

Quality

Date of experience: June 23, 2022

Thumbnail of user emeekad
California
1 review
0 helpful votes
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May 5th, 2022
Verified purchase
• Updated review

You have good jewelry. The turnaround time from order to delivery was fast.

Reason I chose this business:

You have great looking jewelry.

Quality

Date of experience: May 5, 2022

So far so good
May 2nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

They had a large and unique selection of jewelry.

Date of experience: May 2, 2022

Thumbnail of user pauletter79
Louisiana
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Overall experience…Excellent! Received items in very timely manner!

Reason I chose this business:

Have purchased items in the past

Date of experience: February 17, 2023

Thumbnail of user sandras3377
Wisconsin
1 review
1 helpful vote
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February 17th, 2023
Verified purchase

This is a lovely, dainty bracelet. Exceptionally nice.

Reason I chose this business:

Clearance item was reduced again.

Quality

Date of experience: February 17, 2023

Thumbnail of user paulv851
Ohio
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Nice & easy to order with great selection of gifts

Reason I chose this business:

Previous customer

Reason I chose this product:

Liked their appearance

Quality

Date of experience: May 6, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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