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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1031
  • Shipping
    47
  • Quality
    8320

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,525
Neutral
198
Negative
142
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51,016 reviews

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How would you rate Ross-Simons?

Reviews (10,043)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (172) quality jewelry (146) customer service (511) quality products (124) christmas gift (105) sterling silver (110) ross simons (1268) post office (17)
Thumbnail of user helenp1154
New York
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

I'm always satisfied with Ross-Simons products! The delivery is timely, prices are great.

Reason I chose this business:

Gorgeous products!

Quality

Date of experience: August 15, 2023

Thumbnail of user annettel252
California
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase

Ross Simons is one of the few magazines I'll keep!

Service
Quality

Date of experience: April 3, 2022

Thumbnail of user donnar755
Maine
2 reviews
2 helpful votes
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August 24th, 2022
Verified purchase

Good experience but no time to write a more detailed review

Reason I chose this business:

Unique jewelry

Quality

Date of experience: August 24, 2022

Thumbnail of user anniel170
California
2 reviews
0 helpful votes
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February 19th, 2023
Verified purchase

Easy navigation of your website and quick checkout.

Reason I chose this business:

Good sales, free shipping and you carry different items than other companies.

Quality

Date of experience: February 19, 2023

Thumbnail of user lisal2942
Florida
1 review
13 helpful votes
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August 25th, 2022
Verified purchase

Love my new earrings! I don't have time for 50 words.

Quality

Date of experience: August 25, 2022

Thumbnail of user rochellef26
Pennsylvania
3 reviews
1 helpful vote
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February 17th, 2023
Verified purchase

Great experience I love the product very beautiful

Reason I chose this business:

I love the jewelry

Quality

Date of experience: February 17, 2023

Thumbnail of user joanns464
Pennsylvania
1 review
2 helpful votes
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May 15th, 2023
Verified purchase

Ring was a bit more fragile than I expected, but acceptable for the money spent

Reason I chose this business:

Wanted this ring

Quality

Date of experience: May 15, 2023

Thumbnail of user barbaram3029
Virginia
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Easy to place order - No complaints in the ordering process.

Quality

Date of experience: August 24, 2022

Thumbnail of user hobief
Hawaii
2 reviews
2 helpful votes
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August 14th, 2023
Verified purchase

I prefer no social media so do not wish to comment

Reason I chose this business:

Ad in Knoxville paper while on vacation

Quality

Date of experience: August 14, 2023

Thumbnail of user amyv907
Pennsylvania
1 review
1 helpful vote
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February 20th, 2023
Verified purchase
• Updated review

I bought my mom's new dog a Pearl necklace! It's adorable and nicely made.

Reason I chose this business:

My mom just got a new puppy named Pearl. I wanted to get Pearl a Pearl necklace!

Quality

Date of experience: February 20, 2023

I wanted to use affirm, but it wasn't listed as an...
March 13th, 2023
Verified site experience
• Previous review

I wanted to use affirm, but it wasn't listed as an option after I was qualified

Reason I chose this business:

My mom just got a new puppy named Pearl. I wanted to get Pearl a Pearl necklace!

Date of experience: February 11, 2023

Thumbnail of user jeannettef53
Virginia
1 review
1 helpful vote
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August 28th, 2022
Verified purchase

I bought these to give away for a birthday gift. They are so much lovelier in person.

Reason I chose this business:

Solid history of quality products.

Quality

Date of experience: August 28, 2022

Thumbnail of user nulln14068
Florida
2 reviews
0 helpful votes
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July 2nd, 2022
Verified purchase

Easy to order online. Fast delivery. Items are as they were described on website. Quality product.

Reason I chose this business:

Google search

* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: June 2, 2022

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

Thanks for the glowing review! We hope you love your jewelry.

Thumbnail of user andrewm2271
Florida
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Easy fast and quick. Always a wide selection of stones.

Reason I chose this business:

Always use ross simons.

Quality

Date of experience: June 4, 2022

Thumbnail of user barbaraj1458
Illinois
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Very good, great website and easy to find everything

Service
Quality

Date of experience: June 3, 2022

Thumbnail of user janetj1292
Virginia
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I was disappointed with the chain, is kind of flimsy.

Reason I chose this business:

Bought from them before.

Quality

Date of experience: November 23, 2022

Thumbnail of user dorothyc896
Massachusetts
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Easy site to navigate! Fast delivery and fine product

Reason I chose this business:

Prior customer

Quality

Date of experience: June 4, 2022

Thumbnail of user nancyb3001
Ohio
1 review
1 helpful vote
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August 27th, 2022
Verified purchase

Easy ordering, great price and quick delivery. I will order from Ross-Simon again.

Reason I chose this business:

I've ordered from Ross-Simon several times and have never been disappointed with the quality of their products.

Quality

Date of experience: August 27, 2022

Thumbnail of user pamelah1791
Pennsylvania
1 review
1 helpful vote
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August 26th, 2022
Verified purchase

Excellent
I have purchased many items and will continue

Quality

Date of experience: August 26, 2022

Thumbnail of user quincyl20
Washington
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Got what I paid for and the shipping was pretty fast.

Quality

Date of experience: June 2, 2022

Thumbnail of user lorettam357
Massachusetts
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

The gold byzantine bolo bracelet was beautiful. Excellent quality.

Reason I chose this business:

Excellent quality

Quality

Date of experience: June 2, 2022

Thumbnail of user dorothyl744
Ohio
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Excellent, the necklace was all that I expected and delivered in great time

Reason I chose this business:

Excellent variety, and easy to shop. Every time I order I am satisfied

Quality

Date of experience: August 29, 2022

Thumbnail of user paulb4003
Connecticut
1 review
1 helpful vote
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August 28th, 2022
Verified purchase

The bracelet was too small. I reordered a larger size because they made it easy to return.

Reason I chose this business:

Qualirt productrs at an affordable price

Service
Quality

Date of experience: August 28, 2022

Thumbnail of user laurav930
Italy
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Fast and easy
Great selection of jewels
Good prices

Quality

Date of experience: June 2, 2022

Thumbnail of user carols3046
Ohio
1 review
1 helpful vote
  • Send Message
August 27th, 2022
Verified purchase

Beautiful, came pretty fast, will do business in the guy.

Quality

Date of experience: August 27, 2022

Thumbnail of user melindaj133
Tennessee
1 review
9 helpful votes
  • Send Message
August 25th, 2022
Verified purchase

Pearl studs are exactly what I wanted. Great quality

Quality

Date of experience: August 25, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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