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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,311 reviews
Shopping experience was good. Not so happy with the product. The color is off. The color is not exactly gold. Different from what it looks in the catalog.
Date of experience: November 4, 2024
My wife loved her necklace and received many compliments. The cardinal has special meaning to her
Date of experience: December 23, 2024
Saw these earrings (candy corn) on FB, clicked on the website, found what I wanted, ordered, received (in a timely manner) and I love my earrings!
Such good quality. Very pleased.
Date of experience: October 26, 2024
The "PAYNOW" wouldn't highlight... I called the "help line" and they couldn't fix it so after 15 minutes I finally was able to pay. It's not good when your customer gets to the checkout and can't.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 13, 2024
We regret to learn of the experience you had placing your order. Customer experience is very important to us. We are always working to improve our customer experience on our website. We have informed our team. We do appreciate your feedback.
My previous purchases were not listed. Chat said I'll be contacted by your IT.
Date of experience: November 2, 2024
Shopping with Ross Simons is a no hassle experience. The quality of the jewelry is excellent, delivery time is great. I will be a customer for life.
Previous satisfied customer
Date of experience: November 25, 2024
Date of experience: April 25, 2024
The experience was easy and quick. I only had to determine which gold bracelet I wanted. The bracelet is substantial, 14k gold, no stones, and weighs 5.7 grams. On the competitor's website a 4.7 gram 14 kt bracelet is $1200, but I paid $585 at Ross Simons.
Date of experience: October 15, 2024
We strive to offer the best quality at the best value, especially with our gold pieces. We are glad to learn you love the bracelet, and hope to shop with you again!
Very, very happy. Have never had to return anything. Look forward to receiving every order. Doesn't break my bank!
Love their products, and becoming addicted! Can't get enough.
Date of experience: November 25, 2024
I ordered a ring and it looked exactly like the picture. Very pleased. It also arrived quickly
Date of experience: December 17, 2024
Good quality jewelry,...Thanks much Can't believe your forced to write more than I have to. That needs to be changed...except what is written...
Have used in the past..
Date of experience: November 19, 2024
This ring is absolutely beautiful it's everything it looked like in the photo I love it!
Date of experience: December 22, 2024
Ordered a ring. Got it in time for Christmas! Wife likes it. Things are good!
Date of experience: December 28, 2024
I found a beautiful necklace and matching earrings. I have always loved to search this site, and I did again today.
I bought a rose gold multi gem necklace and matching rose gold earrings. They are really beautiful and eye-catching. If I want something special, I can count on Ross Simons.
Date of experience: November 26, 2024
Great website. I found something very unique.
I have chosen Ross-Simons in the past more than once. Something makes me want to come back.
Date of experience: October 9, 2024
Great products, excellent service, easy to use website! I will continue to shop and order from them.
See above comment
Date of experience: November 17, 2024
A friend gave me your information.
Date of experience: December 19, 2023
There are so many selections and it would be really hard too not find something that you would want. Just browsing you could find at least 3 things.
I was browsing and found something that I admired. Had to have it.
Date of experience: November 19, 2024
I had a question about joining the VIP club and emailed customer service. They responded quickly and efficiently.
I like estate jewelry and I am shopping for the holiday season.
Date of experience: November 15, 2024
Easy website to navigate. Some great sale items.
Enamel bangles
Date of experience: October 25, 2024
I have purchased multiple items of jewelry from you in the past, and have always been very satisfied.
Date of experience: November 15, 2024
I ordered diamond earrings and unfortunately one would not open at all! Customer service was great! No problem returning
Very understanding, solved problem quickly
Date of experience: November 27, 2024
Date of experience: September 24, 2024
I've been a Ross-Simons customer for over 55 years because of their quality products and reliability!
Date of experience: November 27, 2024
Fantastic experience! Wife loved the ring! Great value for the price! Thank you. Good job.
Date of experience: December 27, 2024
Quick shipping item is just as described and customer service was very helpful as well
Great experience and helpful
Date of experience: December 27, 2024
Very smooth transaction very satisfied with my gift. I highly recommend to visit the site
Date of experience: December 27, 2024
Easy to order! I received it quickly. It is as described if not prettier!
Date of experience: January 2, 2025
I have ordered numerous times and am always very satisfied with the product and the ease or ordering.
Saw this ring and loved it.
Date of experience: November 25, 2024
LIKE THE FACT YOU CAN GET A BETTER VIEW OF THE SIZE WHEN THEY SHOW ITEM ON A MODEL. EASY TO NAVIGATE.
I FOUND JUST WHAT I WAS LOOKING FOR
Date of experience: December 23, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
The Candy Corn Earrings are adorable, and great for Halloween, and beyond!