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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7515

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,464
Neutral
155
Negative
112
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48,311 reviews

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How would you rate Ross-Simons?

Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user rosep1267
Massachusetts
1 review
0 helpful votes
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December 4th, 2024
Verified purchase

Beautiful jewelry, good quality and great prices! I love giving RS jewelry to my sisters, daughter and friends.

Reason I chose this business:

Christmas gifts

Date of experience: November 24, 2024

Thumbnail of user brentm1217
California
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

Great value and prompt delivery. Love the jewelry. Merry Christmas and a Happy New Year

Quality

Date of experience: December 24, 2024

Thumbnail of user rebeccat2278
Tennessee
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Easy to use website, beautiful merchandise. The hard part was deciding what to buy!

Reason I chose this business:

I wanted a nice necklace.

Quality

Date of experience: December 29, 2024

Thumbnail of user suef777
Florida
1 review
0 helpful votes
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December 10th, 2024
Verified purchase

Got the little pearl earrings, they are super cute! I upgraded to the Ross-Simon's earring since the posts are 14k.

Quality

Date of experience: November 30, 2024

Thumbnail of user alin263
Connecticut
1 review
0 helpful votes
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January 7th, 2025
Verified purchase

My aunt purchased most of her jewelry from RS and she introduced me to RS. I'm so glad she did.

Quality

Date of experience: December 28, 2024

Thumbnail of user bettyjeanl1
Massachusetts
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

I've had mixed experiences - items are not always as they appear in photos. Sometimes bigger and sometimes much smaller than they appear in photos.

Reason I chose this business:

I've been watching this ring for over a year waiting for the price to drop.

Date of experience: November 25, 2024

Thumbnail of user sharonc1500
California
2 reviews
0 helpful votes
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January 12th, 2025
Verified purchase
• Updated review

Always speedy, accurate and extraordinary. My jewelry comes quickly and is high quality!

Quality

Date of experience: January 2, 2025

Always easy and quality merchandise
July 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Where I get 80% of my jewelry.

Date of experience: July 7, 2024

Always a breeze and love everything I have purchased
February 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

See above….love Ross Simon

Date of experience: February 29, 2024

Always a great experience
June 16th, 2022
Verified site experience
• Previous review

Always a great experience. Quality merchandise in a timely manner. Never an issue with returns. Where I buy all my jewelry

Reason I chose this business:

Always choose Ross Simons

Date of experience: June 16, 2022

Always a great experience
May 13th, 2022
Verified site experience
• Previous review

Always a great experience. Quality product.

Reason I chose this business:

My go to jewelry store

Date of experience: May 13, 2022

Thumbnail of user priscillap210
Minnesota
1 review
0 helpful votes
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December 4th, 2024
Verified purchase
• Updated review

YOUR ONLINE SHOPPING IS EASY, THE PRODUCT DESCRIPTIONS ARE CLEAR AND ACCURATE, AND THE PICS OF THE ITEMS ARE BEAUTIFUL. IT WAS EASY TO CHOOSE AN ITEM - AND HARD NOT TO CHOOSE MORE THAN ONE!

Quality

Date of experience: November 24, 2024

Ross-Simons is a new, but delightful experience.
October 23rd, 2024
Verified purchase
• Previous review

I 'discovered' Ross-Simons quite by accident, but I liked what I saw, and ordered a ring. When it arrived, I was absolutely thrilled. It looked just like the picture, fit perfectly and the price was right. It made me a customer of Ross-Simons that very day.

Quality

Date of experience: October 13, 2024

Thumbnail of user angelaf1702
Louisiana
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase
• Updated review

I love shopping with Ross-Simons. This is the best for top quality gems and bargains. The jewelry is beautiful and easy to wear.

Reason I chose this business:

Christmas earring for myself.

Date of experience: November 23, 2024

Beautiful!
September 25th, 2024
Verified purchase
• Previous review

!Always a pleasure to order a piece of jewelry and know you are receiving a beautiful piece.

Reason I chose this business:

True gold and diamonds! Love the sleep earrings.

Quality

Date of experience: September 15, 2024

Thumbnail of user gingerd137
California
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

It was fine. The earrings look nice. I bought them for a Christmas present for three of my granddaughters. I was very happy that the earring backs were included. I wish they had included two sets of the plastic backs.

Reason I chose this business:

I have shopped with you before

Date of experience: October 13, 2024

Thumbnail of user andrewl3371
Georgia
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

Good product and fast service. Will use again the future if good deals are available

Quality

Date of experience: December 23, 2024

Thumbnail of user lindal6639
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

The Gorham cross ornament is absolutely beautiful and the quality exactly as expected.

Quality

Date of experience: January 1, 2025

Thumbnail of user lenoral42
New Jersey
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Just perfect! Loved the quality and detail of the ring. It fits perfectly.

Quality

Date of experience: January 1, 2025

Thumbnail of user amym5208
Louisiana
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

The entire process was easy and I love my bracelet! I will definitely purchase again.

Reason I chose this business:

The item itself

Quality

Date of experience: December 23, 2024

Thumbnail of user stephanieb4506
Florida
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

The ordering was very easy and the bracelet is as described. Happy with this purchase

Quality

Date of experience: December 23, 2024

Thumbnail of user kikis40
Texas
1 review
0 helpful votes
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November 21st, 2024
Verified purchase
• Updated review

Beautiful jewelry at great prices keeps me coming back to add to my collection! Excellent customer service if you have any questions or concerns.

Quality

Date of experience: November 11, 2024

Small but sparkly
July 24th, 2024
Verified purchase
• Previous review

Was looking for some small but sparkly earrings, and found them at Ross-Simons!

Quality

Date of experience: July 14, 2024

Thumbnail of user joc676
New Jersey
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

I am replacing earrings that I bought forty years ago, the same exact earrings from Ross Simons (again). The originals are fine for everyday wear, but I want new for my best outfits.

Quality

Date of experience: October 30, 2024

Thumbnail of user debram3760
South Carolina
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

I live sunflowers so decided to treat myself for my birthday with these beauties. They certainly did not disappoint!

Quality

Date of experience: November 25, 2024

Thumbnail of user gerric66
New Jersey
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

Speedy delivery, has not tarnished. Looks great, I love my bracelet that I purchased earlier this year.

Reason I chose this business:

A friend recommended this company

Date of experience: November 15, 2024

Thumbnail of user fredk639
Alabama
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Product was referred to me by my daughter. Purchasing process was quick and easy.

Service
Quality

Date of experience: December 27, 2024

Thumbnail of user akasham
Indiana
1 review
1 helpful vote
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January 13th, 2025
Verified purchase

The items were delivered as they were scheduled. There was no delays.

Quality

Date of experience: January 3, 2025

Thumbnail of user stuartg333
California
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

About as easy as it gets. Let you know after xmas. Email me back then.

Date of experience: December 22, 2024

Thumbnail of user nancyg4523
New Jersey
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

All went good for my first time to shop from you. I'm excited to get my item :) thank you '!

Reason I chose this business:

Looked at all the lovely jewelry items & thought how pretty they all are.

Service
Quality

Date of experience: January 3, 2025

Thumbnail of user salvaciono
New York
1 review
1 helpful vote
  • Send Message
January 12th, 2025
Verified purchase
• Updated review

Great experienced the item delivered in good condition and also delivered safely.

Quality

Date of experience: January 2, 2025

Good service
July 28th, 2024
Verified site experience
• Previous review

Date of experience: July 18, 2024

Thumbnail of user ninas617
Minnesota
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Customer service for price adjustments were amazing, I had 2 adjustments promptly.

Excellent customer service.

Service
Quality

Date of experience: January 1, 2025

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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