Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
Always buy my finest pieces of jewelry in Ross, they call me to let me know when they have specials,
I received a text with the specials 🥰
Date of experience: November 21, 2024
Quality and the variety of nice items!
Date of experience: July 21, 2023
Lovely birthstone necklace. Gold chain is just the right length. Will enjoy this piece of jewelry for a lot of occasions.
Date of experience: November 15, 2024
Earrings jackets are fine, the size and weight are less than expected, I wear them and have had positive comments.
Wanted a pearl and silver earrings, chose to shop here first
Date of experience: November 21, 2024
I have ordered from Ross-Simons multiple times and have been very pleased (as has my wife!) with the product, service and price.
Previous positive experience. Good value.
Date of experience: November 18, 2024
THE SIZE IS WRONG, I NEEDED TO EXCHANGE, BUT I CANT GET A REFUND ON THE WARRANTY. SENT AND E-MAIL, WAITING TO HEAR BACK
I have no time to shop, i saw you tv ad, and i like 100% satisfaction with a full 30day refund.Thanks
Date of experience: December 26, 2024
Online order is fast and easy. Items look as they advertise them and delivery is fast.
Date of experience: January 4, 2025
Very on top of things, and products appear to be of excellent qualified the price.
Date of experience: December 21, 2024
It came very quickly and it looks great. I got moissanite earrings with six prongs.
Date of experience: December 21, 2024
Cordial and pleasant while facilitating exchange for item I was disappointed in.
Very helpful w/exchange info. Emailed return label so no shipping. Took time to explain exchange procedure, very helpful.
Date of experience: January 5, 2025
It was so very amazing stuff very good quality i love it the jewelry😻
Date of experience: January 3, 2025
Easy to order, arrived when indicated. Good quality. Will order again in the future
Date of experience: December 25, 2024
Product was everything I expected and more. I'd recommend the site to everyone. They have a huge number of selections. You can't go wrong.
Quality of service and product
Date of experience: November 24, 2024
Very happy with this piece! Always a good experience, ordering and receiving jewelry from Ross-Simmons!
Date of experience: November 24, 2024
Beautiful ring! Nice selection. Beautiful quality for the price
Date of experience: January 3, 2025
Customer service was perfect. In the past a chain was replaced and I gladly ordered another.
Date of experience: December 16, 2024
Everything went well - liked how package was disguised so as not to recognized as being jewelry
Daughter recommended
Date of experience: December 16, 2024
Experience fine. Disappointed with the quality. Not as pictured
Date of experience: January 4, 2025
Great value and quality for an excellent price. Completely satisfied with my purchases.
Date of experience: January 4, 2025
It is really small and delicate. I was expecting a bigger size.
Date of experience: January 4, 2025
The selection is great, easy to buy in the privacy of your home
Date of experience: December 28, 2024
Last ring I had to return twice as the stones kept falling out As far as the return process goes it was easy
I've always been a fan, since I was a kid and Mom liked to shop there
Date of experience: November 23, 2024
The site was easy to use, the pictures were accurate. The piece is beautiful.
Quality item
Date of experience: January 2, 2025
Very well done! If you like sunflower jewelry, this is a must!
Date of experience: January 3, 2025
Very easy and fast. Good quality.Would make other purchases in the future
Date of experience: January 3, 2025
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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