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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,311 reviews
Easy to order. Delivery was prompt and on time. No issues with ordering. Very pleased with purchase
Date of experience: December 9, 2024
I love these earrings. Pink is my favorite color and with the Rose Gold they are spectacular.
Date of experience: December 28, 2024
Quick for find what I was looking for and order. Easy peasy
Saw and ad and wanted to see what it was all about
Date of experience: November 1, 2024
Order place no problem.Experience was good? Sorry don't have 50 words, I am giving a good review.
Showed up on instagram
Date of experience: December 9, 2024
The first time experience wasn't bad at all their jewelry was top quality as expected in I will be shopping again thanks
Date of experience: November 27, 2024
I have ordered many pieces of jewelry from Ross-Simons. Always arrives in a timely manner a day the pieces are beautiful. Thank you.
Wanted a few pearl pieces and I know everything is of good quality. Also, prices were reasonable.
Date of experience: November 14, 2024
My daughter has been eyeing these earrings for a couple of years but never though she would have them. (Kind of pricey). My husband and I decided to surprise her. It was worth every dollar to see her reaction! They are BEAUTIFUL on her!
Date of experience: October 2, 2024
I ordered a necklace and a bracelet. The pearl bracelet was lovely and i will be keeping it. The chain on the 14k gold necklace was so flimsy and fragile, that it knotted up after I tried on the necklace and put it back in the plastic bag it came in. Perhaps it needs to be shipped in a box with an insert that helps prevent tangles. I emailed customer service and arranged for a return, which was handled quickly.
The email gave me directions about how to go about making a return of the tangled necklace.
Date of experience: October 15, 2024
We regret that the necklace was not as expected. We see that you have started the return process, and hope to shop with you again.
The price was right - the product was good - the service was good - the delivery was on time
Date of experience: December 27, 2024
Easy shopping experience and good prices plus fast delivery made it very nice experience.
Date of experience: December 20, 2024
Service good. Easy to order. I should have paid more attention to customer comments.
Date of experience: December 20, 2024
The photos of the jewelry are beautiful and make the products attractive. In reality, they look cheap. This order was a birthday gift to myself and I am tremendously disappointed. I'll not order here again.
Date of experience: October 4, 2024
We regret that you were not satisfied with the pieces you chose. They are some of our most popular pieces, so it is surprising to us. Of course, we always want you to be 100% satisfied with your pieces and offer a 30-day return policy. You can easily start the return online, where you can print a label. We hope you will give us another chance!
Earrings were more thinner than photographed. Recipient did not like the product.
Date of experience: December 27, 2024
Simply beautiful! Very happy with the quality and price..
Date of experience: December 27, 2024
Great price and good quality. I'll keep buying from here. Fast delivery.
Date of experience: December 27, 2024
I bought this as a gift for my granddaughter's birthday. Hopefully she will enjoy it!
Date of experience: December 27, 2024
I have ordered before and Ross Simons never lets me down. Good quality items.
Date of experience: December 27, 2024
We'll see how fast I can get this gift. Why not offer overnight delivery?
Date of experience: December 27, 2024
Bracelet was very nice, but too large and clasp needed two people to make it work.
Helpful, efficient and courteous.
Date of experience: December 27, 2024
Purchases from Ross Simon never disappoint. The ring is exactly what was pictured.
Date of experience: December 27, 2024
I have ordered quite a few pieces and I have always been pleased with the quality of the jewelry and service provided.
Just randomly shopping…
Date of experience: November 21, 2024
Easy to search. Also easy to share finds, my sister shared with me to get for my wife.
My sister recommended it to me.
Date of experience: December 26, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
It makes us so happy to learn that your daughter loves the earrings! The Lapis is so popular and unique, and we hope she enjoys them for years to come!