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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
I won't know if she likes it until tomorrow.--------------------------
Date of experience: December 24, 2024
I ordered this silver rattle for my grand baby and it is beautiful as expected.
Date of experience: December 24, 2024
Loved my ring and the price was awesome will surely be back for more.
Date of experience: December 24, 2024
Good description and dimension of products. Would shop here again as needed for jewelry.
Like your merchandise.
Date of experience: December 24, 2024
The blue topaz earrings are beautiful and I cannot wait to see them on my daughter-in-law.
Loved the earrings.
Date of experience: December 24, 2024
I found a lot of beautiful items on sale that are reasonably priced.
Christmas gift
Date of experience: December 24, 2024
I received my ring on time and absolutely love it! It is beautiful!
Date of experience: December 20, 2024
I have bought numerous bracelets from Ross - Simon's for gifts and myself and they are always beautiful and appreciated by friends.
Christmas gift buying.
Date of experience: November 16, 2024
So far so good and it was easy to order. Arrived on time and in good shape.
Date of experience: December 23, 2024
Date of experience: December 13, 2024
Several previous orders were handled promptly and, where one order wasn't exactly as I expected, it was easy to send back and get credit for it.
Saw the earrings on Facebook.
Date of experience: November 13, 2024
Just doesn't look like the picture the stones look very rough doll just not happy
Date of experience: December 23, 2024
Beautiful items and great quality. Shipment was very prompt and no delays.
Date of experience: December 21, 2024
Fantastic gifts for all occasions at great prices. Shipment is extremely fast.
Because of previous orders, and very prompt shipment.
Date of experience: November 19, 2024
Purchased previous products from Ross-Simons
Date of experience: November 7, 2024
Date of experience: November 29, 2023
They're my first choice
Date of experience: November 10, 2023
Date of experience: November 29, 2022
Not good considering the delivery was a week late and did not know it was coming today
Date of experience: December 21, 2024
Heard about it from friends
Date of experience: December 11, 2024
The product is beautiful and it is just as it looked on line. Very pleased. Thank you Ross-Simons.
Have done business before with them.
Date of experience: December 20, 2024
Love it fast easy package beautiful fantastic shipping service and amazing service
Always love looking at your website for many years don't know what took so long
Date of experience: December 21, 2024
Hello. No issues. Website works well and the photos on the models are a great enhancement to visualize the item
Past experiences
Date of experience: November 17, 2024
The earrings are smaller than I thought, but they are cute and very comfortable. Happy with my purchase.
Date of experience: November 9, 2024
Love RS. Have purchased dozens of items here. Excellent transactions each time. Look no further for your jewelry needs. You will not be disappointed.
The person was very helpful. All my questions were answered immediately.
Date of experience: October 7, 2024
Always a pleasure. Great selections to choose from, lightening fast shipping and no return issues.
I'm a repeat customer...
Date of experience: July 10, 2024
Always a pleasure shopping here. Never disappointed
Looking for a necklace
Date of experience: February 5, 2024
The ring is simple and perfect. It's not overwhelming for a simple wedding gift.
Date of experience: December 17, 2024
It was a very easy purchase and arrived on time I love the ring I putchased
Date of experience: December 18, 2024
Very easy to navigate website - anxious to see the chain. Hope it's durable for all-day wear.
Date of experience: December 10, 2024
I have always been extremely pleased with my purchases and the few times I have had to deal with customer service, they have been great as well.
Previous great experiences
Date of experience: November 19, 2024
Have shopped here many times.
Date of experience: June 9, 2023
The items were exactly what I ordered, at a reasonable price. Thank you.
Date of experience: December 23, 2024
Very good. It was just what I ordered and exceeded expectations.
Date of experience: December 23, 2024
To date, I haven't been disappointed with the items I've purchased at Ross-Simons.
Date of experience: November 11, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We did ship your package the same day it was ordered, and regret that there was a delay beyond our control with you receiving it. We are glad to see that you did receive the necklace in time for the holiday, and hope you loved it!