Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
I was promised a $15 off discount if I spent over $100z I spent $103. No where would your site accept the code!
Last minute shopping
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 21, 2024
I was promised a $15 off $100 purchase an no where could I apply that. I'd appreciate you fixing that for this order.
Facebook ad
Date of experience: November 21, 2024
I received gifts, ring for my 40th birthday that were purchased from Ross-Simon's the gifts were amazing
Ease and convenience of using the website
Date of experience: November 22, 2024
Excellent and beautiful jewelry. I alway buy from them. They have such a beautiful collection of jewelry.
Always love their jewelry.
Date of experience: November 22, 2024
I love their rings, excellent experience. I always buy from them.
Date of experience: November 3, 2024
I love their jewelry, and is easy to buy with Affirm.
Thank you.
Because I love their jewelry.
Date of experience: August 18, 2024
Excellent quality, that I bought 3 other pretty rings.
Date of experience: March 27, 2024
Great exactly as shown very satisfied with purchase. Have been very satisfied with all my purchases.
Date of experience: November 18, 2024
Completely Satisfied. I will recommend your store to my friends
Date of experience: December 19, 2024
Arrived in excellent condition with no problem from Ross Simons.
Date of experience: December 19, 2024
Right size. Perfect easy to wear. Let some sunshine into you life.
Date of experience: December 19, 2024
Very nice selection in all price ranges and individual tastes
Date of experience: December 19, 2024
I found your website to be cumbersome and slow making it very aggravating to navigate. In addition, it would be helpful if you would notify clients of items left in their cart. For whatever reason, your site did not accept Apple Pay so the items I thought I ordered were just sitting in the cart unbeknownst to me.
My sister, for whom I was buying, is a fan of your jewelry.
Date of experience: December 17, 2024
Beautiful ring. I was very satisfied with it's appearance, and it fit perfectly.
Date of experience: December 19, 2024
Date of experience: October 11, 2024
Very easy transaction with fast shipping. Product as described.
Date of experience: December 19, 2024
Beautiful jewelry. You know how to make someone happy!
I'll be back for more!
Date of experience: December 19, 2024
It was so easy to review all the earrings online and then get one!
Date of experience: December 19, 2024
Very pleased you had just what I was looking for, I'm sure my wife will love it
Date of experience: December 19, 2024
Easy navigation and a lot of beautiful products to consider!
Recommendation from SIL
Date of experience: December 19, 2024
Pretty good product at a reasonable price and speedy shipping… will definitely check out again
Date of experience: December 19, 2024
Occasionally, the rings are smaller than they appear. They are still lovely, but smaller than expected.
Because of the sale.
Date of experience: November 18, 2024
I purchased holiday themed pearl and enamel earrings, and they were adorable and dainty for my petite frame. Great quality
Diamond ear cuff
Date of experience: November 15, 2024
Satisfied with the products I purchased. Products were as described.
Date of experience: December 18, 2024
Good experience. No issues or problems. Good price and quality.
Date of experience: December 18, 2024
My order arrived very quickly. As described and very beautiful!
Date of experience: December 18, 2024
Easy to order and looks great! My wife loved it. And I will be ordering more.
Date of experience: December 7, 2024
This is my second purchase and I love it delivery was fast happy whit my experience
Date of experience: December 7, 2024
Wonderful customer service.
Beautiful selection of high quality, especially my favorite, which is the estate collection.
Sale notice.
Found a nice little ring at a good price.
Date of experience: November 18, 2024
I tried to order an ombre cross for a sale price, but showed full price at checkout. Very disappointed.
Just browsing.
Date of experience: November 6, 2024
Date of experience: September 18, 2024
It was great,I ordered on line with no problem, received items quickly. I have been buying from Ross Simon for a very, very long time and never had a problem.
As quick and easy, knew what I wanted and o
I have been buying from Ross Simon for a very, very long time. I have never had a problem with them and what I order on line the items come quickly
Date of experience: October 7, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We investigated this order and were able to apply the $15.00 Welcome Code you received for signing up for emails and texts. The code you receive needs to be placed in the Offer Code Box in the checkout screen. We have reached out to assist.