Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
I loved my last purchase, a frog ring. And I am sure I am going to love today's purchase. Cannot wait...
Great selection, unique pieces of jewelry, etc.
Date of experience: November 17, 2024
Beautiful frog ring. Unique piece. Shipping was fast. Love the ring.
Unique jewelry
Date of experience: October 31, 2024
I love the quality so I ordered a second pair! A reputable company🥰
Date of experience: December 17, 2024
Got hung up completing sale on my computer, had to switch to my phone. This could be an issue on my computer, but was extra grief for nothing.
Used them for years
Date of experience: November 16, 2024
My ring fit just fine even though I was concerned of using a paper fitting. It perfectly for what I wanted to blend with another ring.
Date of experience: November 6, 2024
Difficulty determining correct ring size online from a piece of paper
Date of experience: October 27, 2024
I needed to return one of the items I had ordered. It was done seamlessly which seldom happens in the world in which we live!
A great store in every way!
Date of experience: November 16, 2024
Simple, fast, awesome! Thank you so much! Simple, fast, awesome! Thank you so much!
Date of experience: December 17, 2024
I am very pleased with the items i have purchased and impressed with the speed, accuracy and quality of the products.
They had just what I was looking for at a reasonable price and I have been happy with all previous purchases.
Date of experience: November 17, 2024
Everything I have ordered has always arrived beautifully packaged and all items even prettier than expected xoxo 💋
Beautiful ring and a great sale price
Date of experience: November 22, 2024
Everything I've ever ordered has arrived beautiful and packaged well
Pretty earrings and on sale ❤️
Date of experience: November 18, 2024
Easy shopping online for what I wanted.
The Gorham snowflake ornament arrived in plenty of time.
Date of experience: December 17, 2024
Beautiful packaging. Fast delivery. They are perfect. Bigger than expected.
Date of experience: December 17, 2024
Service good' not happy with the rings appearance...
Date of experience: December 17, 2024
Went very well, no problems. Shipped promptly. Great value
Date of experience: December 17, 2024
Prior customer
Date of experience: October 10, 2024
No issues at all. Arrived on time, as promised. Plan to shop for Christmas next year.
Date of experience: December 17, 2024
Confused in the ordering process. Did not like getting involved with Affirm.
Date of experience: December 17, 2024
Liked the choice of merchandise
Date of experience: December 7, 2024
Everything went good and I was very pleased with the product
Date of experience: December 17, 2024
Looks very nice. Excited to see this in person. Price was fair and on sale.
Internet search suggested site.
Date of experience: December 17, 2024
The ring I ordered was not as bright and colorful as shown online. Good quality, nice fit.
They have a good reputation according to many friends
Date of experience: December 9, 2024
Easy to process and complete order. Have to return. Beautiful but not for me
I have some pieces from Ross
Date of experience: December 12, 2024
I returned the item for a full refund.
The ring was not what I expected.
The customer service rep helped me set up the return.
Sending me a label for a quick return.
Date of experience: December 16, 2024
Loved the chain: not too small; not too big. Disappointed in the quality of the monogrammed disc: very, very thin; looked and felt like tin. Thought about returning the entire necklace, but I will keep it and get a jeweler to attach a new, more substantial pendant. This is my first time ordering from R&S, and may be my last time.
Love the product offerings and promotions
Date of experience: October 3, 2024
Fairly enbvnbvasy to find something to buy. Suggest Search field be placed on the top right of page
Date of experience: December 6, 2024
Fairly easy to find something to buy. Suggest Search field be placed on the top right of page
Date of experience: November 26, 2024
So beautiful necklace and so easy to place order and received on time. Anyone who looks at this jewelry well be so happy and satisfied to receive.
Date of experience: November 16, 2024
Easy and enjoyable purchase. I don't have anything more to say and find it annoying that you're making me say more.
Great products
Date of experience: November 16, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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