Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
Looking forward to giving these earrings to my wife for Christmas
Date of experience: December 12, 2024
Not the size I wanted for a single stud earring. Ended up returning item.
Online associate assisted me with chat request for refund promptly.
Date of experience: December 13, 2024
Will make a lovely gift. Elegant! Speedy service. Nicely packaged.
Date of experience: December 13, 2024
Easy shopping experience and product came timely. I did not have any issues.
Date of experience: December 13, 2024
Easy and fast transaction. As always Ross-Simons has fabulous jewelry.
Date of experience: December 13, 2024
Good service! Easy to order! Quick delivery! Recommended!
Date of experience: December 13, 2024
I'm happy and very satisfied with my purchase from Ross -Simon's jewelry shop. Thank you
Date of experience: December 13, 2024
Great so far. Thanks 😊
I have been laying with Ross-Simons a quite long time. I like it!
Date of experience: April 5, 2024
Bought this for a family member who lost her father. Beautiful quality. Fast delivery.
Date of experience: December 13, 2024
Lovely earring. Smaller than expected but good price. Discount not received however.
Date of experience: December 13, 2024
Email said I was eligible for $30 off my first order but I did not receive the $30 off in my order.
Design and price
Date of experience: December 3, 2024
Returning for smaller size. Have not received new order yet. Customer service was very helpful.
Returning for smaller size. Customer service very helpful!
Date of experience: December 13, 2024
Ordered, received promptly, and love the ring! Will definitely order from you again!
Date of experience: December 13, 2024
Can't wait to get my daughters Christmas gifts! She is gonna love them!
Date of experience: December 13, 2024
Site was easy to use and very good selection of merchandise.
Date of experience: December 13, 2024
Sight works well, fun looking at all the jewelry! Easy check out.
Received catalog yesterday, decided to look up a couple of things.
Date of experience: December 13, 2024
I like being able to choose from a variety of settings and stones.
Received your print catalog and liked what I saw
Date of experience: December 13, 2024
Had a little trouble finding the checkout fur some reason. Everything else was fine.
I saw your ad on FB and knew you are a reputable firm.
Date of experience: December 13, 2024
I've been a customer for many years, and my experiences have always been great. Customer service is excelent.
I found earrings that I liked.
Date of experience: November 18, 2024
I've purchased many pieces of jewelry from Ross Simons over many years and have always been happy with both quality and customer service.
Date of experience: July 11, 2024
Good experience for my first purchase. Thank you for the great product.
Date of experience: December 11, 2024
Have been a repeat customer and have never been disappointed in the quality of any piece I have ordered.
Past positive experiences
Date of experience: November 14, 2024
Have ordered jewelry from Ross-Simons numerous times, and have been very pleased.
Because of the quality of prior jewelry ordered from this company.
Date of experience: November 4, 2024
Have ordered from Ross-Simon a number of times, and have not had any problems with ordering, shipping or quality
Previous positive experience
Date of experience: November 2, 2024
Date of experience: January 3, 2024
The pendant as pictured showed a bright blue tanzanite. The one I received wasn't nearly as attractive.
Date of experience: November 23, 2024
Found the perfect item at a great price. I didnt have to shop at multiple place to find the right gift
Date of experience: November 18, 2024
Easy process and lovely rings. I'm so happy with my purchase and definitely would purchase more items again.
Saw add on facebook
Date of experience: November 13, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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