- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
Very good so far arrived on time and gift wrapping looked very nice.
Advert in NYT
Date of experience: December 9, 2024
I bought a beautiful diamond cross necklace for my grand daughter's 18th birthday! She absolutely loved it. It will be a keepsake for years to come!
Liked a necklace
Date of experience: November 14, 2024
This ring is so well made and is absolutely beautiful. I had high expectations but even so, those expectations were exceeded.
Date of experience: November 13, 2024
Good quality jewelry for the price. Fast delivery also. I have been pleased with all of my purchases so far.
I needed a small gold band.
Date of experience: November 14, 2024
I am ok but I was not able to receive any free gift 🎁 on my purchase like I was promised.
Date of experience: November 9, 2024
I have purchased several items from Ross-Simons and have never been disappointed!
I had trouble with getting into my account and they sent me a temporary password
Date of experience: November 8, 2024
I have purchased jewelry from Ross Simon's and I have always has a very good experience which is important when you are making a large investment.
I have used several times.
Date of experience: November 17, 2024
I didn't realize the flat back posts were going to be hard for me to put in my ears — but the earrings are beautiful.
Date of experience: November 4, 2024
Quick and easy search. Wish the description would be more accurate as to what the writing on the medal says and translated to English.
Saw an ad while watching YouTube.
Date of experience: November 13, 2024
The silver bracelet is beautiful with pearl all through the silver. Well made looks very nice and get many compliments
Date of experience: November 11, 2024
The bracelet was well packaged and sent via USPS. The diamond cut bracelet is beautiful and shiny. 7" fits a small wrist perfectly.
Date of experience: November 12, 2024
Easy to navigate website on my phone and completed order between work obligations.
Google search and good reviews.
Date of experience: December 11, 2024
Totally flawless experience. Wonderful necklace. Made my fiance cry.
Date of experience: December 11, 2024
Always find something I am happy to give as a present. Good online service
Date of experience: December 11, 2024
Easy ordered,quick delivery, excellent product...all you could ask for!
Order info went blank..contacted customer service to make sure order went through...lady was very helpful and let me know order was received...
Date of experience: December 11, 2024
Most Satisfied, with my shopping experience, very pleased with the merchandise
Date of experience: December 10, 2024
Very pleased with this purchase. Nice sparkle! Great fit. Great price.
Date of experience: December 10, 2024
A perfect necklace and gift! Great customer service always!
Date of experience: December 11, 2024
Very easy to navigate site and received item in a timely time.
Earrings were very pretty on Facebook so decided to to check out site. Hope what I ordered is as pretty as the picture.
Date of experience: December 11, 2024
The purchases are Christmas gifts and the quality will not be assessed until til then.
Date of experience: December 4, 2024
Gold bracelet is beautiful and boxed nicely and arrived quickly. Very pleased with this purchase
Nice quality
Date of experience: December 4, 2024
Site doesn't always accept promotion codes. Same items in catalog yet site doesn't acknowledge code.
Sale notification
Date of experience: November 13, 2024
Always can find one of a kind styles.
Date of experience: October 11, 2024
As always it's pleasure looking at all the choices available.
Email announcing sale.
Date of experience: October 1, 2024
Because of the sales, styles and quality offered.
Date of experience: September 28, 2024
Love these silver hoop earrings. The quality is exceptional and the snap bar is easy to apply.
Date of experience: December 9, 2024
Great prices and the quality of the jewelry is great. Fast shipping and the box that it came in was a nice touch.
Great deals
Date of experience: November 13, 2024
I have researched lab grown diamonds for some time. I have to say that I am very satisfied with the choice I made to purchase from Ross Simons.
Date of experience: November 12, 2024
This was a gift for a wedding day. Took it out of the box the chain was in knots so tight it took forever to undo. Once undone, there was no jump ring for the clasp to attach to. Very disappointing but had to make do because of the circumstances.Not keen on ordering from here again.
Date of experience: October 1, 2024
Great product.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date of experience: December 10, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret the issue you had with the chain. This certainly isn't the experience we want for you as our customer. We understand this was a gift, but you, or the giftee, may always return anything within 30-days, for a refund or an exchange. Private message sent.