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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
Easy to order and quick shipping. Good quality. Perfect fit.
Date of experience: December 8, 2024
It was easy shopping on Ross Simon website. I was able to find what I was looking for.
Date of experience: December 7, 2024
Happy with previous gift, so I bought this one for Christmas gift.
Date of experience: December 6, 2024
My wife has loved everything from R-S so far.
Their products are simply beautiful to look at, and the prices are more than reasonable.
I had to return a Christmas gift and they made it very easy to do so and get something that went better with her outfits!
Date of experience: January 5, 2025
Waiting to give gift hope they like it. Will advise if they don't
Date of experience: December 5, 2024
Seller I talked today was simply the best in locating the item number bc it was not on my hard copy catalogue.
Date of experience: November 6, 2024
These garnet earrings are exquisite! I will wear them with my burgendy Tadoshi Sochi dress at my daughter's wedding at the Preserve in November.
Date of experience: May 18, 2024
It was good. It was easy to order and my order came in a timely manner. My purchase was as described. Thank you.
Date of experience: November 11, 2024
Cute earrings, but quite tiny. With my old fingers, I hope I don't lose one trying to put them on.
Date of experience: November 21, 2024
Very satisfied with the necklace. Arrived in a timely manner.
Date of experience: December 7, 2024
I'm in love with my new ring! Beautifully made, pleasure to wear!
Date of experience: December 7, 2024
User-friendly and efficient website, worked perfectly, got just what I wanted.
My wife recommended a bracelet from Ross-Simons. Who am I to argue?
Date of experience: December 7, 2024
Good quality, good service and free shipping is a real bonus.
Saw a ring I wanted on sale.
Date of experience: December 6, 2024
Always very satisfied with my jewelry purchases and there have been many.
Great quality and easy online purchasing
Date of experience: October 14, 2024
I have ordered several items & have loved every one. Each item has had such excellent quality.
I have a surgery coming up & knew that Ross-Simons would have the perfect piece of jewelry that I needed.
Date of experience: November 25, 2024
Everything I've ordered from you has been gorgeous. Prices are good as well.
Another great price on a beautiful necklace.
Date of experience: October 14, 2024
I purchased a bracelet for my wife. It appears to be well made and a good value.
Ad in the WSJ
Date of experience: November 25, 2024
I bought several pieces of jewelry and love them all! Quality and price you just can't beat!
My daughter has three children and she loves elephants so i thought it would be a cool gift for her!
Date of experience: November 25, 2024
I love the quality of your jewelry. I have bought thousands of dollars and haven't had an issue with any piece.
I love the quality of your jewelry. I have bought thousands of dollars and haven't had an issue with any piece.
Date of experience: November 7, 2024
I'm pleased with the bracelet. It is completely smooth, no sharp edges, is shiny, and has a good heft to it.
Date of experience: November 7, 2024
Love the quality and selection fro Ross Simon's. It's my go to for myself as well as gifts for any occasion!
Christmas gifts
Date of experience: November 7, 2024
I love my lemon quartz bee ring. The color is so pretty, more of a pretty green hue to me and the stone is really big. The little bee on it is so cute. I love it more than I thought I would! Thank you Ross Simons!
Date of experience: October 3, 2024
Was pressed with your holiday themed jewelry. It was what I was looking for
Had a delivery snafu but USPS delivered it the day I contacted you. All is well
Date of experience: December 6, 2024
Liked what I saw
Date of experience: November 26, 2024
On 9/23/24 I ordered FWP Station NCK for my Granddaughter's 16th BD. She loved it but needed a longer length. I purchased this through Amazon. I called Amazon to NOT return the item but to UPGRADE it from 16" to 18" and from 5-5.5mm to 6mm. Both Amazon and Ross Simon refused stating I was outside the window. I wrote a a letter to the corporate office and no response. I have been a long time customer dating back to the 80's and I am very disappointed. If you could assist in this upgrade and not an exchange it would be appreciated and restore my loyalty to Ross Simon. Arleen (David) Ferretti *******719
Order# A*******018 Amazon Order ID **************664
Item # JFNW ******* 160 4Y 14K 5-5.5mm WHT FWP Station NCK 16"
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2024
Beautiful. Iam very happy with my purchase. I would have liked size 6 but this one was the only one left. Really beautiful and delicate.
Date of experience: November 5, 2024
Good selection and affordable prices….ease of ordering….would visit again……
Date of experience: December 6, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We now understand you wanted to exchange for a larger 18-inch length. Per our Amazon seller agreement, we are not authorized to make exchanges on Amazon purchases.
Unfortunately, Amazon did not provide all the details in the original request for return exception. A private message was sent to you through the Amazon message center.