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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7514

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,465
Neutral
155
Negative
113
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48,312 reviews

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Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user georgiab420
Alabama
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

The necklace is perfect and I have no doubt about my jewelry.

Quality

Date of experience: December 6, 2024

Thumbnail of user micheleb89
Pennsylvania
2 reviews
14 helpful votes
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December 6th, 2024
Verified purchase

Easy enough to order -ordered 2 pair for gifts si don't yet know their reactions. I like them!

Reason I chose this business:

Catalalog arrived by mail

Quality

Date of experience: December 6, 2024

Thumbnail of user wandah787
South Carolina
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

From ordering to receiving the ring was such an easy experience! Will order again!

Very pleasant

Service
Quality

Date of experience: December 6, 2024

Thumbnail of user elizabeths5883
Maryland
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

Perfect size and beautiful styling for my granddaughter. I am sure she will love the earrings.

Reason I chose this business:

Good products with great quality.

Quality

Date of experience: December 6, 2024

Thumbnail of user dellam83
California
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

I bought these earrings for my granddaughter for Christmas. I think they are what she is looking for.

Quality

Date of experience: November 10, 2024

Thumbnail of user anneb1889
Sri Lanka
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

I had been searching for the perfect chain for the cross I had purchased in Jerusalem, and this was the one I chose. It's Perfect! Thank you.

Quality

Date of experience: November 10, 2024

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

We are so pleased to know that you were able to find the perfect chain for a perfect pendant! Thank you for shopping with Ross-Simons.

Thumbnail of user arlenea52
Pennsylvania
3 reviews
0 helpful votes
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November 27th, 2024
Verified purchase
• Updated review

Love Ross-Simons - lots of choices and good prices Product is described accurately and quality is excellent.

Reason I chose this business:

Easy shopping website and easy to return if it doesn't fit properly.

Date of experience: November 17, 2024

Way too many things that I like and want
October 21st, 2024
Verified site experience
• Previous review

Way too many things that I like and want. Love Ross Simons

Date of experience: October 9, 2024

GREAT PRODUCT SELECTION AND PRETTY GOOD PRICES
September 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

FOUND SOME NICE PIECES OF JEWELRY

Date of experience: September 1, 2024

Lots of choices and good prices
August 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Love Ross-Simons

Date of experience: August 15, 2024

Very easy ordering and nice discount codes
February 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Loved the necklace

Date of experience: February 6, 2024

Thumbnail of user johno4158
Pennsylvania
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Great value and service, love the necklace. Ordering was simple and shipping free!

Quality

Date of experience: December 3, 2024

Thumbnail of user joannep935
Massachusetts
1 review
1 helpful vote
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November 8th, 2024
Verified purchase

Ordering went smoothly
Of course
I expected to be delivered on time and my order was as expressed in my email.

Reason I chose this business:

Because i wanted a gold over silver choker with CZ stones

Quality

Date of experience: October 29, 2024

Thumbnail of user lorettac456
Oklahoma
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Easy transaction,cross necklace is very I bought it as a pretty.I purchased it as a gift.

Quality

Date of experience: December 5, 2024

Thumbnail of user tarac675
South Carolina
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Great value for an amazing price! The Northern Lights ring is so pretty to see on my finger while I am typing at work- it kinda makes tedious tasks fun.

Quality

Date of experience: October 21, 2024

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

Looking down at your beautiful jewelry while working does make the day a little brighter! We are glad that you love your pieces and look forward to shopping with you again!

Thumbnail of user richardg5748
New Jersey
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I received my order in a timely manner thank you very much merry Christmas and happy new year

Quality

Date of experience: December 5, 2024

Thumbnail of user loriv540
Connecticut
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Easy to order. No confirmation email was ever sent, so glad I actually received product

Quality

Date of experience: December 5, 2024

Thumbnail of user laural3839
New York
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Delivery was fast and in great condition. I love my purchase

Quality

Date of experience: December 5, 2024

Thumbnail of user lilat53
North Carolina
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Everything was easy and the order came as promised. That's why I'm a repeat customer.

Quality

Date of experience: December 5, 2024

Thumbnail of user judys3424
Tennessee
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Great products, service and delivery. The bracelet is a beautiful gift!

Quality

Date of experience: December 5, 2024

Thumbnail of user cherylc3342
Alabama
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Shopping at Ross has always been easy from beginning to checkout

Reason I chose this business:

Had what I was looking for.

Quality

Date of experience: December 5, 2024

Thumbnail of user terences167
Tennessee
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Very easy purchase. Earrings match necklace and bracelet purchased earlier.

Quality

Date of experience: December 5, 2024

Thumbnail of user patricko1377
Colorado
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

The jewelry is great; the packaging leaves much to be desired.

Reason I chose this business:

Good value on a nice set of earrings.

Quality

Date of experience: December 4, 2024

Thumbnail of user willieb506
Mississippi
1 review
0 helpful votes
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November 30th, 2024
Verified purchase
• Updated review

Loved your sales and jewelry, and a web site that is easy to follow.

Reason I chose this business:

Black Friday pricing

Quality

Date of experience: December 1, 2024

Your additional 15% was not on all clearence!
October 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Email alerted me

Date of experience: October 14, 2024

Thumbnail of user mariab4084
Washington
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

One thing that I don't like, I can see the glue that holds the stone in place.

Quality

Date of experience: December 4, 2024

Thumbnail of user dant1916
Ohio
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

Very nice piece. Beautiful piece of art and know the person I'm giving this to will enjoy it.

Quality

Date of experience: November 21, 2024

Thumbnail of user lynnh1641
Massachusetts
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Tracking was right on target was delivered to my post box securely wrapped.

Quality

Date of experience: December 2, 2024

Thumbnail of user elizabethm6351
Florida
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

It was a birthday gift and came right on time!
Was surprised and loved it.

Service
Quality

Date of experience: December 4, 2024

Thumbnail of user patriciad4543
Connecticut
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

Gift from husband gift from gift from husband gift from gift from husband gift from husband

Quality

Date of experience: December 4, 2024

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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