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Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,313 reviews
Arrived really quickly. I have been buying these for years, but this is the first time from Ross-Simon's. I'll be back next year.
Date of experience: November 8, 2024
Very Good quality, not too small,fast shipping, beautiful colors, cheaper prices, and authentic jewelry from real material
Because it has better quality for a lower price
Date of experience: November 8, 2024
Okay but the size was too small. Overall the bracelet was pretty.
Date of experience: December 2, 2024
Ordering my item was easy and quick, shipping was quick and easy.
Date of experience: December 2, 2024
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Date of experience: December 2, 2024
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Date of experience: January 7, 2025
Great website. Quick delivery! Beautiful ring that look smore expensive than it was!
Date of experience: December 2, 2024
Easy as can be. The necklace seems of good quality and delivery service was prompt.
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Date of experience: December 2, 2024
Great prices, easy shopping and enjoyable. Love their jewelry
Recommend by my granddaughter
Date of experience: December 2, 2024
Love they’re jewelry
Date of experience: June 28, 2024
I am always satisfied with the selection and price. It is also easy.
Anniversary present for my wife
Date of experience: December 2, 2024
Good Lord.When you say you're going to send an email telling me how to reset my password,DO IT!
Return customer but after today maybe not anymore!
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 23, 2024
Earrings were exactly as described, priced right, and arrived as scheduled. This was not my first purchase and certainly will not be the last.
Date of experience: November 5, 2024
I was surprised how small the earrings were when I opened the box.
Date of experience: December 1, 2024
Ross-Simon s service was great. I didn't live the earrings that I ordered and I'm returning them. Hopefully I will find something I like better at RS.😊
Date of experience: October 16, 2024
We regret that the earrings didn't work out for you but are confident that you will find something else more to your liking. We see that you have started the return process. Thank you for choosing Ross-Simons!
Love Ross Simons Annual Swarovski ornaments. Have been buying both large and small for several years now. Only wish the small ones would come with the year like the large ones. This will not stop me from purchasing the smaller versions in the future.
Date of experience: September 24, 2024
Products have aways been quality & arrived timely & was what I thought it looked like.
I found something I liked for my granddaughter to give her Mom.
Date of experience: November 23, 2024
Just as great. Thank you so much, I really appreciate it! Great experience
The ring I was looking at in the catalog was on sale! Had to get it! Thank you!
Date of experience: November 29, 2024
No comment, no comment, no comment, no comment, no comment, no comment, no comment
Date of experience: December 1, 2024
Easy to order, good quality, product looks like picture, look great
Date of experience: December 1, 2024
Ordered silver hoop earrings. They are really nice. They were for a gift but I kept them for myself
Previous experiences with them
Date of experience: November 26, 2024
Easy to use website. Quick delivery and beautiful necklace!
Date of experience: December 1, 2024
Great selection and service. Quick delivery
Price point was very good.
Liked the product
Date of experience: December 1, 2024
Love everything I ordered and express delivery is as promised.
Jewelry is beautiful
Date of experience: December 1, 2024
Easy to find what I was looking for, delivered as expected, item met my expectations.
Liked the bracelet
Date of experience: December 1, 2024
I saved to buy the Black Agate good luck earrings. They are beautiful, however they are lever backs and one was so poorly put together that the lever back Broke and the earring stone fell off AS I WAS OPENING It. Not sure yet what I shall do. Could not be worn. I could order a second pair and turn one earring into a necklace and save the other incase one gets lost - but that's alot of money. I previously bought the pink and white ones which are beautiful and fine.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 1, 2024
We regret to learn of the issue you had with the beautiful Black Agate earrings. This isn't the experience we want for you as our customer. We will certainly return or exchange them for another pair. We have reached out to assist.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
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