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Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,313 reviews
Easy and prompt and convenient. Quality item for a decent price.
Date of experience: November 28, 2024
I love the quality and designs of the jewelry! Lots of choices and always something to consider! The price point fits my budget without looking cheap! I have introduced many friends to shop with Ross Simon's from as far as The Virgin Islands.
Date of experience: September 25, 2024
I was very happy with my purchase. It looked even nicer in person than it did on the website. The holiday return policy was already in effect so I felt comfortable buying a Christmas gift.
Date of experience: October 12, 2024
Also a very good experience and the quality of the jewelry was as expected.
Previous experience
Date of experience: November 25, 2024
Quality reputation.
Date of experience: August 7, 2024
Products are a good value for the money and quality is good. Thank you
Date of experience: November 25, 2024
Previous website was much easier and faster. Doesn't always go back to previous spot.
Date of experience: November 25, 2024
Have ordered several times and never have been disappointed yet! Usually receive items quickly
For a personalized gift
Date of experience: November 25, 2024
The quality is nice. I've had two "problems" (with two different products) and R&S handled it IMMEDIATELY
I’ve been looking for just this chain
Date of experience: November 18, 2024
I adore every ring I have purchased over quite a few years because the quality is stunning!
Got my holiday catalogue today and I was so happy to see new things!
Date of experience: November 18, 2024
I love Ross
Simons. I see ads for sales
Date of experience: October 24, 2024
I see this ring often on instagram
Date of experience: October 4, 2024
I adore ROSS SIMONS rings and this Sky Nlue Topaz ring I just received is fabulously pretty. I am in love!
Date of experience: April 30, 2022
This is my fourth purchase and my first two pieces were very nice. Just wish shipping was faster!
Because of extra percentage off
Date of experience: November 16, 2024
The earrings I ordered looked exactly as described. I will always be a return customer.
I love this site it has quiet elegant jewelry.
Date of experience: November 23, 2024
I can't find half the stuff Ross Simon's sells anywhere else. The prices are fantastic.
Birthday presents for me
Date of experience: November 23, 2024
Ross-Simon's are very quick with there merchandise, very satisfy
Date of experience: November 28, 2024
Very much the same! Has nice selection of earrings, as well as bracelets and necklaces.
Had the earrings i was looking for!
Date of experience: November 23, 2024
The bracelet is beautiful and I know she will love it. I have 45 years of practice. 🥰
Date of experience: November 16, 2024
Am completely happy with my earrings. I love them and would definitely buy future products from Ross-Simons.
Date of experience: November 5, 2024
The bracelet is really lovely, and the color it adds is spectacular.
Date of experience: November 28, 2024
Always great! We have used them for years whenever we purchase jewelry
Date of experience: November 27, 2024
Some what confusing to check out! I have credit card for affirm but it didn't let me use it….
Date of experience: November 14, 2024
I love my ring it is so pretty. The customer service is so seamless,I just wish when the purchase is so large you would have complementary returns.
Date of experience: November 4, 2024
A bit of a problem navigating the web page...'check out process' was uncertain.
I've used Ross-Simons before and, in general, have been happy with gifts purchased.
Date of experience: November 26, 2024
Product is very light and flimsy, smaller than it appeared and cheap looking
Date of experience: November 26, 2024
We love the quality of the necklace. It is beautiful and well made.
Date of experience: November 26, 2024
Nice quality.
Date of experience: June 4, 2024
It's a great store beautiful stuff I get it on time very reliable
I like the jewelry
Date of experience: November 28, 2024
It's a great store beautiful stuff I get it on time very reliable
2 rings for my daughter for Christmas
Date of experience: November 18, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We do offer return labels online, for any of your jewelry pieces. It is subject to a very reasonable $4.95 fee, but that includes postage and insurance. If you are interested in free return labels for a year, consider our VIP Rewards Program, in which you would receive three $50.00 gift coupons, Free 2-Day shipping, and Free return labels, for only $95.00. Thank you for shopping Ross-Simons. We are thrilled to learn that you love the ring!