Ross-Simons has a rating of 4.7 stars from 8,925 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
When I started to put the back on the post of one of the earrings, it completely bent downward. I was able to gently bend it back, though it's not straight. Now, I'm debating whether to return as it's likely to break due to weakness.
Date of experience: December 14, 2024
I think this necklace can be worn with a nice dress or with your jeans. I love the quality of the jewelry at RossSimons. I have purchased several pieces of jewelry and I appreciate the ease of the website. I hope to shop at RossSimons for more years to come.
Date of experience: December 25, 2024
I've been a customer for well over a decade, and I've seen a significant decline in the quality of your jewelry. I just received a bracelet I ordered for a dear friend and will be returning it because the quality is very disappointing. Certainly not worth the price. I wanted to continue loving you folks but sadly I cannot.
Date of experience: December 5, 2024
I have purchased many times over the years
Date of experience: May 5, 2024
This is the first time I have been disappointed with a purchase. The sky blue topaz did not appear to have even a hint of blue. When you worn it outdoors it looked more as a white sapphire. I have all different colors of blue topaz and this is the only piece I was disappointed with.
Date of experience: December 12, 2024
I like the look and weight of these, but I normally wear a pair of twisted silver hoops that say they are 3/4 of an inch, the gold Greek key said they were 3/4 of an inch and I expected them to be the same size, they are not. These are the exact size of a dime. If your wear larger hoops I suggest going for a bigger size. But these are really nice for a more demure look.
Date of experience: December 13, 2024
Attending a black tie event, the formal gown and accessories had to be perfect. And they were! The sapphire earrings dangled at just the right length but were not heavy. They completed the look and I received so many compliments.
Date of experience: December 9, 2024
Simple process. Wife picked a ring out sent me the link. Order processed within a few minutes as a new 1st time customer. Order arrived promptly in nice packaging. Wife hasn't opened it yet but sure she will like the looks of it.
Wife sent link for a gift idea.
Date of experience: December 1, 2024
I called and the representative was polite, knowledgeable, and helpful. Absolute professionalism. Then I ordered through the website. The package arrived on time, packed very carefully, and the item is lovely. It looks exactly as expected from pic on website.
Every aspect of dealing with this company has been so good!
I have seen ads and went looking for this necklace today. You had it!
Date of experience: November 30, 2024
I'm usually satisfied with jewelry from Ross-Simon but this time it was a huge disappointment. The alleged emeralds looked more like jade or plastic. I have returned them but not yet received my return.
Waiting for proof of receipt of my return. Hopefully will get my refund then.
Date of experience: November 27, 2024
I bought these as an everyday piece in my second earring piercing to accentuate my solitaire earring in the first... The quality of the earrings is so outstanding, they are outshining my solitaire diamond studs! Love buying from Ross Simons! Would recommend these highly!
Date of experience: December 7, 2024
I have been purchasing jewelry from RS for many years. However a bit dissapointed in my recent purchase of a gold over silver herringbone chain. It's lovely to look at but quite thin and light. It was meant to replace a very hefty chain that I previously had. Unsure of how it will wear
Date of experience: December 3, 2024
I purchased the Italian 14K 7" Paper Clip bracelet. Received the bracelet and was SO disappointed! The weight of this bracelet felt feather light! I paid well over $262 for a "supposedly" 14KT bracelet. I won't make that mistake again. Very disappointed in this product. I contacted customer service. They were quick to respond and offered me a quick way to return the bracelet. At this time, I will keep the bracelet as reminder to buy at brick and mortar stores!
Date of experience: December 16, 2024
This is a cute bracelet - just as presented in the pictures but it is so tightly strung, it does not lay in a nice circle around my wrist. I have it coiled to try and train it to not be a bangle bracelet.
Date of experience: December 12, 2024
Fast and easy order and delivery. It's a pretty ring for the price, although when side by side with my real tanzanite and diamond ring you can easily tell the difference. It's nice for daily wear, my real one is too dressy for my taste for everyday wear.
Saw a commercial
Date of experience: December 21, 2024
The ring I ordered must have been magnified. I was looking for a narrow diamond band but you can hardly see there are any stones at all. I would love this ring and would have paid more for it if it looked like the one shown on your site.
I've ordered from Ross-Simons many times and been happy until this purchase.
Date of experience: November 30, 2024
Products look great. Website was easy to use. At least 50 characters?!?!?! I almost exited out of this review for needing this to be 50 characters. People don't want to answer reviews that need a specified amount of writing. Does this appear to be over 50 characters?!...
Catalog came in the mail.
Date of experience: December 10, 2024
I thought the bracelet links would be bigger and heavier, but I do like that they are smaller than expect. Very nice. My wrist is exactly7 inches, so in order to have room had to order 8 and then when I came, I thought it was going to be too small, it was fine.
I am hoping the quality to value will be there,
Date of experience: December 10, 2024
Site kept bouncing back. I did not receive the $30.00 off as promised! There is a big difference between a cultured pearl and a freshwater. A freshwater pearl is not cultured. Can't reach a person in sales department.
Have seen ad and liked the pearl earrings I saw. I always wear pearl earrings.
Date of experience: December 13, 2024
There are so many beautiful choices in jewelry that I always find the perfect gift. It is as beautiful and great quality once received as it appears in pictures. So easy to place order and quick to be delivered. Never any issues! Can't ask for more.
Needed another gift
Date of experience: November 30, 2024
It's so beautiful more than I'd expected it. I purchased it as a Christmas present for my daughter. The piece is so shiny and totally worth more than the price tag. (However, my daughter wants a pair of new skis instead. Darn!)
You won't regret it!
Date of experience: December 6, 2024
I was disappointed in both purchases. The earrings are very pretty, but quite a bit smaller than depicted.
The ring was quite a disappointment. The aquamarine was extremely pale, hardly any color at all, not at all like the picture. All the reviews online said the same thing. Not sure if I will keep it. I will not recommend Ross-Simon again.
Date of experience: December 11, 2024
I decided on a pair of.25 carat lab created Diamond Huggies, set in sterling silver, plated with 18k gold. The hoops are small, yet fit comfortably, with room to spare beneath the earlobe. The lab created diamonds, are bright and sparkly and the 18k gold setting has a warm golden glow. Just perfect for my petite sister!
It was recommended by my sister.
Date of experience: December 13, 2024
I ordered the Moonstone / Black Agate Ring. It is beautiful! The only thing that is different about the ring and the picture of it on the site is that the Moonstone looks to be set in the ring but it is high off the set.
Date of experience: December 13, 2024
Shopping is easy and sales are great. Rings are also good quality.
I only shop Ross-Simons. Prices and quality of rings.
Date of experience: November 4, 2024
Very nice process. Ordering is very easy.
Love the rings and the price 😁
Date of experience: October 8, 2024
Love the rings you have to offer, with reasonable pricing.
Date of experience: October 1, 2024
Ring is lovely and the size is perfect. I am very satisfied with my purchase, the fit is just right and the price is exceptional. I would certainly reccomend Ross-Simmons Jewlery to anyone. Everyone who I know also loves the rings that I purchased.
Date of experience: September 24, 2024
Ordering using the website is easy and product descriptions accurate. Order received on time and beautifully packaged. When I opened the package and saw the lovely earrings, my reaction was "wow!".
Great quality at a great price. Thank you.
Date of experience: November 29, 2024
Previously purchased a pair of gold earrings and a solid gold necklace. Both are quality. The pieces come in very attractive cases. We'll always shop here when purchasing jewelry. High class retailer.
Previous positive purchases.
Date of experience: November 25, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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