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Ross-Simons has a rating of 4.7 stars from 8,863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,310 reviews
Great gold product with nice design. I have been your customers for many years and every time I look at your sale i purchase some gold.
Thank you
Date of experience: November 1, 2024
Date of experience: October 22, 2024
Great to work with...nice quality jewelry.had to return an item and it was hassle-free
Kept looking for a replacement diamond ring...finally found one at the right price!
Date of experience: November 23, 2024
Earrings are beautiful and price was reasonable and shipment was on time
Price, look, stone I was shopping for
Date of experience: November 26, 2024
Take your time, and pick the item(s) that 'speak' to your heart...
Looking for that one special piece for Christmas -- and I found it!
Date of experience: November 25, 2024
Always good. Checkout is easy. Free shipping is always a plus.
The ring I chose is an anniversary gift gore me from my husband
Date of experience: November 26, 2024
Love the items I have purchased. Good quality and just what I was looking for.
Looking for nice earrings as a gift.
Date of experience: November 21, 2024
I am sending back the rings, they look horrible. They are like cheap pink glass.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 21, 2024
We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.
My girls have loved the gifts purchased for them! Thank you for making it easy!
Ease of shopping and selection
Date of experience: November 21, 2024
I was happy with my orders and will do so in the future. Easy checkout.
Past experience
Date of experience: November 26, 2024
I've been ordering drone Ross Simon's for years and haven't had any problems. I love their jewelry.
Date of experience: November 26, 2024
I always choose Ross-Simon’s.
Date of experience: March 13, 2024
No problems, easy it's always an easy experience, no problems.
Date of experience: May 9, 2023
I’ve been a customer for years!
Date of experience: July 19, 2022
Fast delivery! Wonderful selection! I love the look of this beautiful garnet ring!
Saw this ring in the catalogue!
Date of experience: November 26, 2024
Always happy with my purchases. Quality is terrific and the specialty items are beautiful.
Sale with great savings! Will come back for more!
Date of experience: November 26, 2024
Always get great jewelry & service-love your prices and specials
Liquidation sale & previous customer
Date of experience: November 26, 2024
I am Always pleased with the product, shipping, packaging.
Date of experience: November 26, 2024
I've bought quite a few things & have been happy with the purchase.
Good price on a ring I’ve wanted.
Date of experience: November 26, 2024
Very easy. I hope my purchases are satisfactory.
Wanted to try out this product
Date of experience: May 26, 2024
Love everything I've ordered! I'm sure this order will be no different! Thank you!
Love their jewelry and their prices!
Date of experience: November 26, 2024
Quick and easy! Beautiful jewelry! I will be a frequent flyer!
Love you jewelry!
Date of experience: November 13, 2024
Always as described and safe shipping. Received in reasonable time.
Liked product
Date of experience: November 26, 2024
Previous order sometime ago was lost but reimbursed. Love Ross' items.
For the gold ring and sale.
Date of experience: November 26, 2024
Prices are a little bit higher than other jewelry stores., why?
You had the amethyst and tanzanite I wanted.
Date of experience: November 26, 2024
You had something different, that I wanted.
Date of experience: November 8, 2024
Bracelets are beautiful! Wearing all four together on a daily basis.
Been looking at this item for awhile.
Date of experience: November 26, 2024
Great Merchandise, good quality and excellent prices. Also timely shipping.
Christmas gift
Date of experience: November 26, 2024
Very good. Love the beautiful products. Have given many gifts and they were all loved.
Love their products. Especially Sterling silver.
Date of experience: November 26, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We are so happy that you love the earrings! We do have great gold sales; glad you are always able to find something you love. Thank you for being a valued customer.