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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    929
  • Shipping
    47
  • Quality
    7510

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,463
Neutral
155
Negative
113
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48,308 reviews

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Reviews (8,861)

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (121) customer service (463) quality products (110) christmas gift (98) sterling silver (102) ross simons (1121) post office (17)
Thumbnail of user rebeccab4173
Pennsylvania
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Bracelet is very nice. The clasp to close it is difficult to maneuver. Would suggest a slightly larger clasp.

Quality

Date of experience: November 5, 2024

Thumbnail of user anar1093
Florida
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

It came in fast and perfectly packed. It was an item not easy to find and you had it.

Quality

Date of experience: November 23, 2024

Thumbnail of user kathleenr1448
Louisiana
3 reviews
0 helpful votes
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December 1st, 2024
Verified purchase
• Updated review

Always good experience. Have been ordering from R & S for 15 yrs - formyself & others.

Reason I chose this business:

Because i want this necklace

Date of experience: November 21, 2024

Love shopping online at Ross Simons
October 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because of text add sent

Date of experience: September 30, 2024

Used RS for years
July 1st, 2023
Verified site experience
• Previous review

Used RS for years - always interesting items & excellent pricing

Date of experience: July 1, 2023

Thumbnail of user nancys6664
Delaware
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

The shopping experience was fun and the merchandise is unique.

Reason I chose this business:

Love the ring and no shipping charges.

Date of experience: November 23, 2024

Thumbnail of user antonioa592
Puerto Rico
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Very easy to use app. Good buying experience.
Good merchandise!

Reason I chose this business:

For its prices

Date of experience: November 23, 2024

Thumbnail of user judithf608
Georgia
2 reviews
0 helpful votes
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December 3rd, 2024
Verified purchase

Purchasing is easy and website is simple to navigate. Returns, if necessary, are quick and easy too

Reason I chose this business:

Needed to buy a gift.

Date of experience: November 23, 2024

Thumbnail of user janets4240
Wisconsin
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Numerous purchases over the years - great experiences across the board

Reason I chose this business:

Sale while searching for gifts

Date of experience: November 23, 2024

Thumbnail of user willien604
California
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Lovely earring. The first time I tried to put them on the peg curled up in by itself. So strange!

Quality

Date of experience: November 10, 2024

Thumbnail of user katharineh201
California
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Very pretty ring for a low price. Hope it will stay nice for years to come..

Quality

Date of experience: November 16, 2024

Thumbnail of user debras4017
Minnesota
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Easy to use website, and I was able to find what I needed and order it.

Reason I chose this business:

They had what I was looking for

Date of experience: November 23, 2024

Thumbnail of user dennisb3137
Minnesota
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

It can take some time to find the right web page to match the write page.

Date of experience: November 23, 2024

Thumbnail of user mariab4069
Tennessee
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Ordered some gold & silver bracelets this time. My go to for Christmas & birthday gifts.

Reason I chose this business:

Pricing & selection

Date of experience: November 16, 2024

Thumbnail of user mehrdada13
Washington
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Good information and nice and smooth process, I like the site and I trust it.

Date of experience: November 23, 2024

Thumbnail of user alexandrar397
California
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Informative, helpful, nice, and timely. I enjoy the site and the staff!

Date of experience: November 23, 2024

Thumbnail of user kathleenw950
Connecticut
2 reviews
0 helpful votes
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December 3rd, 2024
Verified purchase

I have always been satisfied with the product that I have received..

Reason I chose this business:

I wanted a specific thing

Date of experience: November 23, 2024

Thumbnail of user dianneu45
Georgia
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

I had no issues, I am able to find the item or items I am interested in and placing my order.

Reason I chose this business:

I had something I wanted to purchase.

Date of experience: November 22, 2024

Thumbnail of user pattiw414
Michigan
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

I like RS because of their variety of styles and quality. Love

Reason I chose this business:

I'm looking for a Christmas gift.

Date of experience: November 22, 2024

Thumbnail of user lorig684
Texas
2 reviews
0 helpful votes
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December 3rd, 2024
Verified purchase
• Updated review

Great pricing and quality! For young and old. Great Christmas gifts!

Reason I chose this business:

Christmas shopping

Date of experience: November 23, 2024

Love the pricing!
April 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

A friend showed me the website.

Date of experience: April 14, 2024

Thumbnail of user pagel22
North Carolina
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Good value for the price. The earrings I purchased were very attractive

Quality

Date of experience: November 22, 2024

Thumbnail of user kellim455
Ohio
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Excellent packaging and timely delivery. Gift recipients have always enjoyed the gift.

Reason I chose this business:

Great prices and great quality

Date of experience: November 22, 2024

Thumbnail of user heatherb3610
New Jersey
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Always enjoy the selection, variety, and value. The descriptions are helpful in making decisions.

Reason I chose this business:

Have been wanting a certain style of gold earring, and you had it in the most recent catalog. (Had been wearing similar ones I had bought at the drugstore, and, of course, they are not forever, or as lovely as the "real thing.")

Date of experience: November 20, 2024

Thumbnail of user patriciac6329
Virginia
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

The necklace is gorgeous and sparkles brilliantly. I am very happy with the purchase.

Reason I chose this business:

Buying Christmas gift

Date of experience: November 20, 2024

Thumbnail of user aubreys193
Mississippi
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

The merchandise is wonderful, the service is great. Shipping is timely

Date of experience: November 23, 2024

Thumbnail of user terryc2564
Texas
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Saw the item online and thought it was a good value for the money.

Quality

Date of experience: November 20, 2024

Thumbnail of user jamesw9836
North Carolina
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Many compliments received! I am adding more words so I can complete the feedback.

Reason I chose this business:

Previous experience

Date of experience: November 20, 2024

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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