- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ross-Simons has a rating of 4.7 stars from 8,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,237 reviews
The site is easy to use and the products are exactly as described
Quality items
Date of experience: November 18, 2024
Easy to look for items that are great in both price and value.
Because of the sale on price.
Date of experience: November 20, 2024
Cool sale prices
Date of experience: August 8, 2024
I love my coastal ring
It's exquisite and unique
Very pleased
Date of experience: November 20, 2024
I have placed orders before & haven't received the discount promised. Thank you.
Like the jewelry
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 20, 2024
The jewelry is amazingly beautiful on screen and in person. Makes me happy!
Had the ring I wanted
Date of experience: November 20, 2024
I am greatly pleased with my purchases. I have made several, as gifts and for myself. Every ring I have purchased is beautiful. The jewelry box looks luxurious, worthy of fine jewelry, and is well-made. The ease of selection, wish list while considering, and purchase was wonderful. The website is fast and responsive, without glitching (like other sites which shall remain unnamed). The only problem is that I don't receive the item immediately upon purchasing—but that would take a miracle. Finally, I've got to stop visiting your site because on each visit I find more to buy.
Date of experience: November 19, 2024
Was easy to order it was so easy to order. The ring I ordered was perfect it matched my kunzite ring.
Date of experience: November 1, 2024
Excellent product, excellent service and I don't know why I have to enter 17 more characters
My old go to
Date of experience: November 19, 2024
Have purchased for my daughters for years with you, always satisfied
My daughter wished for the earrings i ordered.
Date of experience: November 19, 2024
Choices and availability are excellent. Process is clear, easy, and reassuring!
I’ve been ordering from R-S for years… always reliable jewelry and delivery!
Date of experience: November 19, 2024
I look forward to ordering the Christmas bell for my family every year. And they always smile when they open the package. Special moment Christmas morning!
Date of experience: October 5, 2024
What a wonderful tradition! Thank you for choosing Ross-Simons!
The Bracelets are beautiful! I plan to do more shopping with you in the near future!
Date of experience: November 12, 2024
Beautiful jewelry, the price was great. The rings fit well and everything was as pictured.
Date of experience: November 19, 2024
I've always been pleased with what I've ordered and received!
Needed chains for Christmas gifts!
Date of experience: November 19, 2024
I purchased a ring as a birthday gift. The recipient loved the piece.
Wanted a locket and found one on your site. It was affordable and beautiful
Date of experience: November 19, 2024
Fast and easy checkout. The silver ring was perfect. The gold ring looked a little on the fake side but still pretty and I will wear.
Love the bee
Date of experience: October 26, 2024
Selecting item, checking out very fast, and fast delivery!
Have ordered from thus company before.
Date of experience: November 19, 2024
Superb experience. Great designs. Good quality and great prices.
Birthday presents for my daughters
Date of experience: November 19, 2024
Love the merchandise. The online purchasing is a bit slow and had to restart
Wife loves the merch
Date of experience: November 16, 2024
Purchases and returns/exchanges are simple and a good value.
Past experiences
Date of experience: November 19, 2024
Love the payment option with Affirm. Thank you:
I need help with an exchange however plz.
Easy to deal with and good selection.
Date of experience: September 14, 2024
I have already purchased the ring and necklace and love them., The earrings are an extra bonus.
Great sale and customer service.
Date of experience: November 18, 2024
This was easy and understandable. I love the quality of this ring.
The ring you sent a picture of
Date of experience: November 18, 2024
Ross and Simons provide beautiful Jewelry at great prices. I have been so pleased with their products.
The quality
Date of experience: November 13, 2024
You sent a text with a great offer
Date of experience: November 4, 2024
Trucks were late so wasn't order. The clasps on the earrings are very brittle and thin. I'm afraid to wear the hoops as they will probably fall otf
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 24, 2024
We regret to learn there was a delay with the delivery of your order. It is important to us that all our customers receive their orders in a timely manner. We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.
Date of experience: October 14, 2024
Shipment was prompt and the jewelry was well packaged. The product was reliable.
Why not? It is a reliable company and the website is easy to use.
Date of experience: November 19, 2024
Great jewelry great price, and had credit options available that made it easy to order
Had earrings my wife wanted at a great price
Date of experience: November 14, 2024
Excellent products and stand behind products and services.
Previous excellent experiences
Date of experience: November 19, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We looked at your current order and see that you did receive the discount promised on the day you ordered. We have reached out via email to assist. We hope you love your pieces.