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Ross-Simons has a rating of 4.7 stars from 8,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,237 reviews
Ordered all Christmas gifts for the ladies in my family, great options and choices
Forgot item in the cart. You should give me 30% discount.!
Date of experience: November 19, 2024
Date of experience: November 6, 2024
Found best earrings for holidays. Previous orders handled expeditiously and returns are prompt.
Date of experience: November 19, 2024
Seamless transactions each purchase I have made. Thank you
Love jade ring
Date of experience: November 19, 2024
Happy with all orders but one, which was addressed by am Associate.
Facebook ad
Date of experience: November 19, 2024
I can always find unique pieces at prices that don't break the bank.
Previous positive experiences.
Date of experience: November 19, 2024
Easy every time. Very reliable! Like sharing with all of our friends!
Go to place
Date of experience: November 19, 2024
Provides good search options,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Good quality and price
Date of experience: November 19, 2024
Speedy delivery and my purchases never disappoints! Lovely jewelry pieces!
Advertisement on Facebook caught my attention.
Date of experience: November 19, 2024
Excellent experience, like items and love sale prices at this time of year
Gift for someone
Date of experience: November 19, 2024
Very nice experience beautiful product fast delivery thanks
Date of experience: November 19, 2024
Date of experience: June 25, 2024
Nice style, affordable price, fast delivery, good quality, big variety of products
Date of experience: May 1, 2023
Nice julary
Date of experience: April 8, 2023
No complaints, Totally satisfied!
Wonderful selection, great prices
I purchase things once or twice a year for a few years now
Date of experience: November 19, 2024
You replaced a broken clasp immediately without question.
You have what I wish I had purchased 40 years ago.
Date of experience: November 19, 2024
Have purchased many items & returned several. No problems with returns.
Price and products I was looking for.
Date of experience: November 19, 2024
Always a pleasant experience with this company. Great selection.
Quality and dependable
Date of experience: November 19, 2024
Unfortunately, the bracelet I received has a defective clasp.
Date of experience: November 19, 2024
Always find what I need and more. Great prices, good quality, prompt delivery.
Needed a birthday gift for my granddaughter
Date of experience: November 19, 2024
Great diverse selection of products. Good prices. Easy to check out.
You had what I wanted at a good pricel.
Date of experience: November 2, 2024
Quality products at a good price.
Date of experience: November 2, 2024
Items received promptly and always packaged beautifully.
Date of experience: November 19, 2024
Tons to choose from,very fast shipping, and if you need them,they have great customer service
Date of experience: November 19, 2024
Service is efficient, friendly, convenient and trouble free
All of the above
Date of experience: November 19, 2024
Also fast and easy; what more do you want me to say; is this not enough?
Catalog sent home
Date of experience: November 19, 2024
Always quality at a reasonable price especially if marked down
Because I'd seen the necklace previously & is on sale
Date of experience: November 19, 2024
Returning customer
Date of experience: July 28, 2024
Fast, clear checkout. Marvelous selection at great prices!
Great past experiences.
Date of experience: November 19, 2024
I have bought several pieces from the site and have never been disappointed!
Quality pieces at a great price!
Date of experience: November 17, 2024
I enjoy selecting our daughters birthday gifts and I know the the pieces will be wonderful!
Past purchases have been awesome!
Date of experience: November 18, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret to learn of the issue with the clasp on the bracelet. This certainly isn't the experience we want for our customers. We offer a 30-day return policy and the bracelet can be returned for refund or exchange for new item. Returns are easy to set up online thru your order on our website or you may call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. Private message sent.