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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    927
  • Shipping
    47
  • Quality
    7485

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.9%
Positive
3,442
Neutral
153
Negative
111
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48,237 reviews

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Reviews (8,835)

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (120) customer service (463) quality products (109) christmas gift (98) sterling silver (102) ross simons (1118) post office (17)
Thumbnail of user rosannah37
New York
1 review
1 helpful vote
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November 28th, 2024
Verified purchase

Bought a silver chain and love it. And the shopping experience is easy and convenient.

Reason I chose this business:

Good prices and beautiful jewelry

Date of experience: November 18, 2024

Thumbnail of user katherineg1453
Rhode Island
1 review
1 helpful vote
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November 28th, 2024
Verified purchase

Quality jewelry! Never disappointed.
I continue to shop at Ross Simon due to the quality.

Date of experience: November 18, 2024

Thumbnail of user robins2685
Florida
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

I have liked all the things I have ordered. Looking forward to receiving these earrings.

Reason I chose this business:

I saw the earrings on Facebook

Date of experience: November 18, 2024

Thumbnail of user helenj1520
Texas
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Reasonable, easy and good quality, exchanges made easy for me

Reason I chose this business:

My go to shop for jewelry, prices are good.

Date of experience: November 18, 2024

Thumbnail of user cathym2384
Pennsylvania
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Always easy always quality good sale free shipping very pleased

Date of experience: November 18, 2024

Thumbnail of user carolo1252
Pennsylvania
2 reviews
1 helpful vote
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November 28th, 2024
Verified purchase

Always great quality Great selection and prices. Always find what I'm looking for.

Reason I chose this business:

Previous shopping

Date of experience: November 18, 2024

Thumbnail of user chrissym129
Delaware
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Everything was fine. Jewelry was beautiful & acceptable. Thanks

Reason I chose this business:

Easy & sent to me

Date of experience: November 18, 2024

Thumbnail of user sephinat
Pennsylvania
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Loved the customer support and the quality of the merchandise is outstanding

Date of experience: November 18, 2024

Thumbnail of user kaylas813
Texas
1 review
0 helpful votes
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November 25th, 2024
Verified purchase
• Updated review

Pure fancy gems silver gold what can I say free shipping yes I do

Quality

Date of experience: November 15, 2024

High quality jewelry
October 23rd, 2024
Verified purchase
• Previous review

High quality jewelry I prefer Ross than JCPenney back then I was a JCPenney jewelry buyer but I mysteriously received a magazine in the mail and it caught my eye so I searched up ross online and there you go I'm addicted.

Quality

Date of experience: October 13, 2024

Thumbnail of user lindap3559
Kentucky
2 reviews
1 helpful vote
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November 25th, 2024
Verified purchase
• Updated review

I keep coming back for prices and quality. I think that says it all.

Reason I chose this business:

Better value than other jewelry stores

Date of experience: November 15, 2024

Easy to use app
October 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Been eyeing the Ingot pendent for quite some time now.

Date of experience: October 1, 2024

Thumbnail of user teresan1202
Illinois
1 review
0 helpful votes
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November 27th, 2024
Verified purchase
• Updated review

Excellent! I'm very satisfied with the quality and pricing for the item.

Reason I chose this business:

Extensive selection and great prices.

Quality

Date of experience: November 17, 2024

Excellent!
November 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Excellent selection and prices.

Date of experience: November 10, 2024

Thumbnail of user karent3932
Wisconsin
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Jewelry is a good value, service is great, very satisfied with purchase

Reason I chose this business:

Selection is outstanding

Date of experience: November 17, 2024

Thumbnail of user eileenm1241
New York
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Love your rings, very well made and stylish. Good fit and quality.

Reason I chose this business:

❤️❤️❤️❤️❤️❤️

Date of experience: November 17, 2024

Thumbnail of user kathleenf2280
Nevada
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Item I ordered matched the description. It was exactly what I wanted.

Reason I chose this business:

Previously satisfied with merchandise.

Date of experience: November 17, 2024

Thumbnail of user barbaras7306
Rhode Island
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

The products are easy to find, easy to evaluate, & easy to buy.

Reason I chose this business:

Quality of the merchandise and beauty of styles

Date of experience: November 18, 2024

Thumbnail of user lindah8127
South Carolina
1 review
0 helpful votes
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November 23rd, 2024
Verified purchase

Came on time and had no problems with my order! My daughter lover your jewelry.

Reason I chose this business:

Quality and price

Date of experience: November 13, 2024

Thumbnail of user stephanieb4476
New York
1 review
2 helpful votes
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November 28th, 2024
Verified purchase

Always happy with R&S purchases. The service and jewelry is excellent!

Date of experience: November 18, 2024

Thumbnail of user joef2461
Georgia
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

A lot better than today when trying to bring up my account. Really!

Reason I chose this business:

I'm a customer

Date of experience: November 18, 2024

Thumbnail of user jonnies32
Georgia
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Excellent. Very good quality! Ships quickly! Still wearing my bracelet for past 3 yrs

Reason I chose this business:

Good quality merchandise!

Date of experience: November 18, 2024

Thumbnail of user denisel2272
Delaware
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Everything I've ordered from you is absolutely beautiful.

Quality

Date of experience: November 18, 2024

Thumbnail of user sharonb5406
Georgia
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Men's horn necklace but they think it is too long i gave don as a gift :(

Reason I chose this business:

Great clearance

Date of experience: November 18, 2024

Thumbnail of user barbarar4630
New York
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

I have been a satisfied and repeat customer. Items are always beautiful.

Reason I chose this business:

Items are as shown.

Date of experience: November 18, 2024

Thumbnail of user janicej629
Oklahoma
1 review
1 helpful vote
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November 28th, 2024
Verified purchase
• Updated review

One bracelet fit fine. The other is too small so it has to go back.

Service
Quality

Date of experience: November 18, 2024

I like shopping with Ross-Simons and affirm
July 29th, 2024
Verified site experience
• Previous review

I like shopping with Ross-Simons and affirm. It makes it more affordable.

Date of experience: July 19, 2024

Thumbnail of user nancyg4495
Kansas
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

A customer for years and have recommended Ross-Simmons to others

Reason I chose this business:

Liked the products offered in this catalog

Date of experience: November 18, 2024

Thumbnail of user andrat20
Michigan
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Timely shipment. Very good quality merchandise. Would order again.

Reason I chose this business:

Because of previous experience

Date of experience: November 18, 2024

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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