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Ross-Simons has a rating of 4.7 stars from 8,819 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,173 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Excellent service also and have been buying from Ross for several years.
Liked the ring I’m buying. It’s unusual.
Date of experience: November 17, 2024
Great service and great jewelry. Have bought several pieces over the years.
Love style of ring.
Date of experience: November 3, 2024
Perfect experience every time I order something Big or small.
Been looking at there earrings for months for my daughter, hoping the price would come back to the original price of $135.00. Alas, I thought, don't wait any longer. Then I received a $10.00 off at check out, Obviously, It was "sign"
Date of experience: November 17, 2024
Quick delivery, nice presentation. I've been happy with past purchases.
The Italian glass necklace caught my eye
Date of experience: November 17, 2024
Excellence in every way + fast free shipping?! Loyal 4 life!
After falling in love with RS's incomparable quality, service, selection & pricing I refuse to buy elsewhere!
Date of experience: November 17, 2024
Great service and very pleased with products I purchased. Happy customer!
Previous experience
Date of experience: November 17, 2024
I haven't ordered from Ross Simon's in at least 20 years! Saw your ad for lab created diamonds
Past experience
Date of experience: November 17, 2024
Every order we have ever placed has been sent quickly and beautifully packaged.
For a granddaughter
Date of experience: November 17, 2024
Have been a fan of this site for decades. Beautiful jewelry, love free shipping.
Couldn’t resist a small size bracelet on sale. Very small wrist, hard to find 7” or smaller.
Date of experience: November 17, 2024
A favorite site. I collect cat jewelry and opal is my birthstone. So how could I not.?
Date of experience: January 9, 2024
I'm not sure I got my 30% discount for my 5 items. Help!
Long time customer. Good sale!
Date of experience: July 9, 2022
Experience was easy & prompt. Awesome value. Will definitely shop again.
Date of experience: November 17, 2024
Easy to order. Pleased with the jewelry items ordered. Love
Best deal on2 ct diamond stud earrings in platinum!
Date of experience: November 17, 2024
Have ordered multiple times. Always good service. One problem solved promptly.
Like the product for the price. Always get compliments on earrings purchased from Ross Simons.
Date of experience: November 17, 2024
I have ordered from Ross-Simons for years—beautiful jewelry and prompt delivery
Took vantage of the sale.
Date of experience: November 17, 2024
Fine, return policy easy to use, and helpful staff. Would buy again from this catalog
Gift for family member for Xmas
Date of experience: November 17, 2024
Great service & quality product on sale. Have been looking at this product.
Jewelry jade pendant at great sale price!
Date of experience: November 15, 2024
I have ordered from you many times and have always been very pleased
Date of experience: November 15, 2024
Great accessories at great prices plus free shipping. Love the ease and variety.
Christmas shopping
Date of experience: November 15, 2024
Had ordered and was told a certain date for it to arrive. Finally came in a couple days later.
Date of experience: November 4, 2024
We regret that it took longer than anticipated for your ring to arrive. Typically, most orders arrive within 3-5 business days. We are glad to learn that you did receive the ring, and hope you love it!
Easy to find great gifts for special people and special occasions
I always find a gift for a special occasion and special people.
Date of experience: November 16, 2024
Date of experience: September 26, 2024
This is the company to use for the finest jewelry selections!
Shopped here numerous times and a great sale this week.
Date of experience: November 16, 2024
Jewelry is exquiste.
Gifts were always well received by my family and friends!
My jewelry place!
Date of experience: November 14, 2024
Very pleased with recent order both with products and timely delivery.
I find it very convenient
Date of experience: November 16, 2024
Date of experience: October 21, 2024
I purchased the necklace for my Granddaughter for her Graduation from GCU with a Masters in Education. She loves it!
Date of experience: October 28, 2024
What a beautiful gift! Congratulations to your Granddaughter and we hope she loves it!
Shopping is easy; appreciate the details on each piece. Easy proces to purchase, ship and pay.
Convenience. Value. Quality
Date of experience: November 14, 2024
They were a bit on the smaller side a little disappointed. She likes them that's all that matters.
Date of experience: November 5, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We hope your family member loves the Paw Bolo Bracelet. We look forward to shopping with you again soon!