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Ross-Simons has a rating of 4.7 stars from 8,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,171 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Pleasurable. Either on the computer or on the phone. Great sales staff.
As a satisfied customer I come back for the excellent service and a quality product at a fair price.
Date of experience: November 16, 2024
Very good very easy good experience and never any problems with ordering
Love the jewelry
Date of experience: November 16, 2024
Greatest great American player ever and he was the greatest player ever to ever play
Date of experience: November 16, 2024
Tough king. Perfect ghgggggggg ghgggggg. Hhhhhhhhh nnnn. By.
Date of experience: November 16, 2024
Always nice gifts from Ross Simon's! Great quality jewelry. Great customer service.
Looking for Christmas gifts for grandaughter
Date of experience: November 15, 2024
Very satisfied with the quality of the product and the price.
Satisfaction with previous purchases.
Date of experience: November 16, 2024
I've never been disappointed in any purchase I've made. Very good quality
Date of experience: November 15, 2024
I've bought earrings, bracelets and a necklace and I love the quality.
Blue diamonds
Date of experience: November 15, 2024
All good all good all good all good all good all good all good all good all good all good all good
Christmas gifts
Date of experience: November 16, 2024
I remembered the catalogues
Date of experience: January 7, 2024
Very courteous, friendly and sincerely interested
In me and my purchase. Superb customer service.
Super quality and great prices!
Date of experience: November 13, 2024
Fantastic jewelry and great prices!
Date of experience: October 1, 2024
Great options. Beautiful pieces and decent prices have bought many pieces over the years.
Date of experience: November 13, 2024
We like the products, the service and the delivery procedure
Gift for wife
Date of experience: November 16, 2024
Always an excellent experience. Have shopped for years and have never had negative experiences!
Facebook ad
Date of experience: November 13, 2024
With ease. Easy to check out
Date of experience: October 12, 2024
Checkout was confusing and difficult. I can't even finish this. I wouldn't use your website.
My wife wanted the product why do I have to enter a certain amount of characters
Date of experience: November 16, 2024
Ordered ring before received in timely manner, quality excellent
Date of experience: November 16, 2024
Saw the drop ball earrings and had to have them! They didn't disappoint!
Date of experience: November 16, 2024
I Love every piece I've purchased. Quality at good prices!
Unique items that you can’t find anywhere else.
Date of experience: November 16, 2024
Excellent service, great quality, love the products and packaging
Date of experience: November 16, 2024
Easy ordering and fast shipping. I love this jewelry. Very comfortable
I have several Ross Simmons pieces
Date of experience: November 16, 2024
Always been satisfied with my Ross and Simon's orders. Fair prices, too!
Wanted this ring.
Date of experience: November 16, 2024
Fantastic every time
Easy online ordering
Great customer service
Date of experience: November 16, 2024
All my past experiences have been helpful and informative.
From previous purchases.
Date of experience: November 16, 2024
I ordered earrings for both of our daughters. The quality and price are great
Ross-Simons provides easy access to affordable jewelry
Date of experience: November 16, 2024
Very pleased with what I have order.
Great prices and lovely pieces of jewelry!
Found you on Amazon. Love at first sight!
Date of experience: November 16, 2024
I had problems with the phone number and address on shipment page, Other wise it was easy to use,
Ross Simon has quality jewelry.
Date of experience: November 16, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret the issue you had trying to checkout but are glad that you were able to complete your order. We will certainly relay your concerns and issues with the appropriate department. You may always call us direct at (800) 835-0919 and we will be happy to assist with any order you wish to place.