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Ross-Simons has a rating of 4.7 stars from 8,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,169 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
My order arrived timely and in great condition. The rings look exactly like the pictures and in the correct size.
Value pricing and pretty rings.
Date of experience: February 18, 2023
Very satisfied with the quality, the website, and the entire process was excellent as I was expecting.
Have had excellent with the quality of their products before!
Date of experience: August 24, 2023
My shopping was experience was very efficient, The product was delivered in a timely manner, and the quality was excellent.
Long time customer
Date of experience: September 26, 2023
Love, love the quality and beauty of your merchandise. I have loved all the items I have received from your website. I particularly love to shop the sales.
A+ company, Beautiful, well made products.
Date of experience: December 13, 2022
Quite disappointed in the ankle bracelet that I ordered and received. I think the price is too high for the product that I received.
Have ordered in previous years and quite satisfied.
Date of experience: July 23, 2023
I was looking for some Christmas gifts and thought the earring selections were nice. Once received, they looked great.
Date of experience: December 12, 2023
I am always pleased with my purchases. The lab grown diamond is absolutely beautiful. It was express delivered promptly and securely.
Date of experience: December 12, 2023
I was so pleased with the earrings- they are a good weight and the diamonds look perfect! I am so pleased with the purchase!
Date of experience: January 18, 2023
The purchase was for her birthday. A bracelet with matching earrings. She was enchanted with her gifts.
I use Ross-Simons personally and for wedding, Christmas, Mother's Day and Valentine's Day. Your products are always delivered on time, with accurate quality and savings. I really don't shop from anyone else. Thank you.
Date of experience: February 14, 2023
Found exactly what I wanted, better quality than expected, for an unbeatable price anywhere. Very happy with my purchase.
Date of experience: December 8, 2023
The earrings I ordered were exactly what I had been looking for. Ross-Simon had the exact size I needed!
The quality of their jewelry is top-notch.
Date of experience: February 6, 2023
The rings were extremely thin and would be damaged in a very small amount of time, so I returned my entire order.
Good
Date of experience: December 2, 2023
Product ordered was delivered quickly and carefully packaged! Will definitely buy from Ross Simons again!
Date of experience: December 4, 2023
I love tennis bracelets. This one is ok but I love vivid colors and this one uses more of the light colored gems instead of the darker colored gems.
Date of experience: May 20, 2023
As ways a very satisfied customer! My family and myself has been shopping at Ross Simons for decades
Date of experience: December 5, 2023
I ordered these and received them very quickly. These are very beautiful pieces. I ordered a bracelet and necklace and I really really like them both. Hi highly them!
Price and quality
Date of experience: August 5, 2022
Fabulous gifts and prices! For the quality, and the beauty and for the ease of shopping, Ross-Simon is a winner z!
Got exactly what I was shopping for today!
Date of experience: April 14, 2023
Love my ring! Appreciate your prompt service. I live in Maine, the Pine Tree State. I call my ring my State of Maine ring!
Quality service and quality products. Fair pricing.
Date of experience: February 24, 2023
Product came earlier than anticipated. It looks beautiful. I can't wait to see her face on Christmas.
Date of experience: November 18, 2023
No issues. Like this pendant for my godchild. Good sale price, easy on line ordering. Shipped quickly
Saw your add
Date of experience: November 22, 2023
Impressed with the size of the emeralds in the earrings.
Impressed with the craftsmanship of the earring settings.
There was an issue with delivery and when I called customer service they were very prompt in getting the issue resolved in the time frame that I needed the earrings for.
Price and the many styles to choose from for ever price range.
Date of experience: May 24, 2023
Beautiful necklace, excellent quality! Item shipped quickly in a nice gift box. Very happy with my purchase.
Date of experience: November 7, 2023
Excellent Quick Service. Always notified whether item is in stock or will be delayed. Good selection
Date of experience: October 15, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
