Ross-Simons has a rating of 4.7 stars from 8,913 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
The bracelet was a birthday gift for my sister who loves her little dog so very much. The gift arrived in plenty of time, in a pretty cloth and box. It looked very expensive. She absolutely
Loved it. It was engraved with her dog's name.
Date of experience: November 8, 2024
Beautiful quality ring. So glad I went with Ross Simon instead of Pandora. Quality, service and price were unbeatable! Daughter absolutely loved it!
Date of experience: December 27, 2024
I have ordered from RS several times; and every time has been nothing less than perfect. The jewelry is beautiful, and the orders were flawless. You won't be disappointed!
Looking for a special Christmas gift for my sister who loves jewelry.
Date of experience: November 22, 2024
I fell in love with jade during a trip to Vietnam. When I saw your bracelets and the beautiful choices of shades of jade, I couldn't resist. Perfect addition to my collection!
Date of experience: December 10, 2024
Simple and easy, thank you. I bought this pearl necklace for my niece for her 18th birthday. She absolutely loves it. Thank you for a beautiful, quality piece that will serve her for years.
Great black Friday deal, quality and cash back on Rakuten.
Date of experience: December 11, 2024
The Ross Simon's website is easy to access and navigate. There is a variety of beautiful jewelry available in a wide range of prices. I am always able to find a distinctive piece that is both beautiful, wearable and affordable.
I had purchased some pieces from Ross Simon’s which I really like and wanted to come back to see what I could find now.
Date of experience: November 9, 2024
I received my jewelry, however all of the pieces were not as expected. Please keep Canaria 10k. I returned all 3 pieces but I am also ordering more.
Happy Holidays!
Date of experience: December 8, 2024
No problem ordering. Received in a timely manner. The bracelet is absolutely beautiful. Price was reasonable. Definitely would consider ordering from Ross-Simmons again.
Date of experience: November 21, 2024
It was everything I hoped for and my daughter was delighted! Being a new mom she wanted a locket to keep her baby boys picture in!
Date of experience: December 31, 2024
I really wanted to love this necklace but the toggle design allowed the necklace to become unlatched and fall off. I returned it rather than loose it.
Date of experience: December 13, 2024
Ordered a last minute necklace fro Christmas the week before Christmas - it arrived in time and wrapped and she loved her latest addition to her Jewelry collection from Ross_simons
Date of experience: December 30, 2024
I've purchased a few pieces ranging from earrings, rings and bracelets all of these pieces are lovely and well made. I'm happy with your products.
Date of experience: January 3, 2025
Been looking at a ring very similar to this one but it was a bit over priced for me (actually, a lot over priced! When I saw this one I knew it was for me. Came fairly quickly and I knew when I put it on it was a keeper! Even my husband loved it. Only two minor issues. One the shank is very wide, as that may be an issue with people with smaller hands. Next, the setting for the last diamond is a bit rough and to prevent it from snagging, I would only put this ring on after I was fully dressed. However, to be those are not enough to return it and I am not going to return it! Love it!
Date of experience: November 10, 2024
Had order all set to go and I lost it! Had to start all over again!
Prior experience, great selection and even better prices!
Date of experience: October 31, 2024
I love this jewelry...the website is very busy with all the pics flashing around, and I preferred the menu of jewelry to choose from rather than Keyword field.
Have never bought anything that I didn't love and felt like a new piece or two of jewelry...always shop here.
Date of experience: November 21, 2024
The CZ and sapphire bracelet exceeded my expectations. The color of the stones was realistic & beautiful. The quality and fit were perfect. I'll certainly purchase more & in different colored stones.
Date of experience: December 11, 2024
The first ring I bought didn't fit, so I had to do an exchange. Customer Service (an actual human being) was so helpful and nice. All subsequent orders have been right on.
I have used this site before and like the quality of the jewelry.
Date of experience: November 22, 2024
Easy process and quick delivery. I just need an extender on my bracelet but both items are exactly as described and beautiful to wear
Looking for specific type of jewelry
Date of experience: December 23, 2024
Order placed just a 4 days before Christmas, was at my door a day and 1/2 later! Gorgeous ring, excellent quality! Thanks so much!
Date of experience: December 23, 2024
I have ordered pieces from Ross-Simons before, and now, as then I couldn't be happier! Not with the style, the quality, the way the item was shown in the catalog-just everything!
Date of experience: December 12, 2024
I bought this diamond necklace as a college graduation gift for my young friend. It was just perfect and she loved it!
Date of experience: December 23, 2024
The overall shopping experience was good. However, i was disappointed with the product itself. Not really what it appeared to be on the website. Color is more of a rose gold than yellow and diamonds are not clear, rather on the grayish side. Only size of bar was as expected.
Just okay.
Date of experience: November 5, 2024
I was looking for a cameo necklace that was beautiful and quality but not old-fashioned. I did a Google search, and I found one I loved from Ross-Simon. It's even prettier in person. I was inspired by the cameo necklace Allison wore in the movie Hocus Pocus because I have a Halloween birthday and it is one of my favorite movies. It arrived on time and was nicely packaged. I'm very happy!
Date of experience: November 12, 2024
I wanted ear studs that are 1.0 carat each. Your website showed 1.0 carat, not explaining that the two studs combined equal 1.0 carat weight. It did not give the dimensions. I am returning them.
I hit the selection for Customer Service. After waiting, I was connected with someone who said they were order entry, not customer service and they would have to connect me. All lines were busy so he asked me for my phone number and said someone would call me back - which never happened.
Date of experience: December 5, 2024
I loved my ring until having it for about two weeks and I see a part of the wing is fading ALREADY! I know it is gold covered sterling silver, but I am dissatisfied that is started rubbing off.
Date of experience: December 31, 2024
The styles and choices were perfect for me. I found my daughter the cutest little strawberry earrings. Shipping was lightening fast. I can't wait to give them to her.
Saw something I liked at a good price
Date of experience: November 25, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret that you are not 100% satisfied with the necklace. You certainly may return anything for a refund or exchange, within 30-days of purchase. Feel free to use our easy online return processing or call us direct at (800) 835-0919 and we will be happy to assist.