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Ross-Simons has a rating of 4.7 stars from 8,862 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,309 reviews
Check out was pretty easy. I usually have a hard time with other companies
The wrapping was exceptionally good
Color of the earrings
Date of experience: July 15, 2022
I ordered some pearl pieces and the quality was not as expected, especially for the price. Will be returning...
Date of experience: November 19, 2022
My order was exactly as expected. I purchased to pairs of earrings as gifts, and they were well received!
Have been shopping with this company for ten years. My expectations have always been met!
Date of experience: June 1, 2022
My experience was overall very satisfied with all my purchases and will continue to purchase items from your website!
They explained everything to get my wedding band fixed so now I have to ship it out to have it fixed a stone fell out of my band !
Because I have bought things from you before and was very satisfied!
Date of experience: May 30, 2022
Very quick and simple. The necklace is a gift for my boss. It's beautiful. The package came in quickly.
Date of experience: July 26, 2022
Fast and easy but totally disappointed in pendant, it's so small you can hardly see that it's an angel
I like the unique jewelry I find at Ross- Simons
Date of experience: November 22, 2022
Ordering and tracking was very easy. I've received it sooner than expected. It's so beautiful, more so in person.
I like my choice
Date of experience: June 5, 2022
I ordered 2 pairs or earrings, both arrived in perfect condition and as advertised! Even arrived sooner than expected
Found these beautiful pieces on Amazon, but decided to order through the website direct, better pricing and shipping …
Just wanted to add some fun pieces to my collection
Date of experience: May 4, 2022
Beautiful! Great quality and exactly what I expected. Super Happy with my new ring! Happy Birthday to me LOL
Date of experience: May 5, 2022
Overall shopping experience was good. I was not satisfied at all with the product, so it is being returned.
Customer service representative was very helpful.
They have quality products.
Date of experience: August 9, 2022
I have been shopping with Ross-Simons for years. There customer service is always friendly, and their jewelry always beautiful!
Date of experience: August 5, 2022
This is an amazing purchase. I have yet to wear them. I'm sure when I do I'll receive compliments.
Ross-Simons has been a favorite for years.
Date of experience: February 13, 2023
Lots of info, easy to navigate. I especially liked seeing the product on a model, and the rotating pictures.
You had what I was interested in.
Date of experience: March 11, 2022
Question on delivery report, agent was very cordial and patient. All worked out positively. Very happy received order timely.
Have purchased a number of times, service excellent, products perfect as described, and quality the best. Prices very reasonable.
Date of experience: September 4, 2022
Have ordered several items over the years from RS and have never been disappointed. Your presentation boxes are lovely!
Date of experience: June 15, 2022
Loved quick & easy purchase and delivery was a day early. Thanks so much. My daughter loved her earrings!
Had the product & great price
Date of experience: June 15, 2022
Quick and easy!
Great selection and ordering was very easy!
Date of experience: April 18, 2024
Beautiful pieces and good prices. Quick delivery as well.
Loved jewelry I have purchased in the past.
Date of experience: April 18, 2024
I wanted a sealife ring.
Date of experience: February 3, 2023
It was altogether satisfactory. The product is good; the service was prompt and competent.
Date of experience: April 16, 2024
I have ordered in the past from you and never had a problem.
Date of experience: April 18, 2024
It was very easy to view the items i was interested in and then make a purchase.
Date of experience: February 20, 2024
I was looking for a half hoop. Plain and simple. The ones I chose don't quite fit the order but are very nice so will keep.
Easy shopping and your products are of high quality.
Date of experience: July 4, 2022
Product availability is great, it's easy to navigate on the site, and I found high quality bracelet to give as a gift that the recipient loved.
Date of experience: May 24, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Thank you for the kind words! We hope the gift recipient loves the necklace.