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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,862 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7511

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,464
Neutral
155
Negative
113
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48,309 reviews

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Reviews (8,862)

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (121) customer service (463) quality products (110) christmas gift (98) sterling silver (102) ross simons (1121) post office (17)
Thumbnail of user patriciac2849
Georgia
2 reviews
0 helpful votes
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July 17th, 2022
Verified purchase
• Updated review

Wonderful selection. Placing orders is easy with fast delivery! An expensive gold bracelet was pretty but it was way too long. I had to return it.

Excellent service. She re ordered the correct earrings. No problems with any returns.

Reason I chose this business:

Repeat customer

Service
Quality

Date of experience: July 17, 2022

Wonderful selection
July 10th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Date of experience: July 10, 2022

I love the quality
July 6th, 2022
Verified site experience
• Previous review

Date of experience: July 6, 2022

Thumbnail of user jamess6782
New York
2 reviews
0 helpful votes
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July 21st, 2022
Verified purchase

There were no issues placing the order. We are totally satisfied. This is a gift for my wife's birthday which is at the end of August.

Reason I chose this business:

Have previously made purchases.

Quality

Date of experience: July 21, 2022

Thumbnail of user leticiar137
Nevada
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Easy ordering,easy paying for the item and it was sent to our address on time and packed properly.

Quality

Date of experience: December 26, 2023

Thumbnail of user cynthiag1777
Tennessee
1 review
1 helpful vote
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December 28th, 2023
Verified purchase

Although it was packaged beautifully, the necklace is so thin and fine, I can even put it on

Quality

Date of experience: December 21, 2023

Thumbnail of user sharons3814
New York
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Great and Easy online shopping experience. Delivered on time too!

Quality

Date of experience: April 16, 2024

Thumbnail of user janets2640
Janet S.
California
1 review
1 helpful vote
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April 19th, 2024
Verified purchase

Lovely jewelry and value! I feel I may become addicted to shopping Ross-Simon's!

Quality

Date of experience: April 9, 2024

Thumbnail of user emilyp963
North Carolina
1 review
2 helpful votes
  • Send Message
November 26th, 2023
Verified purchase

I placed my order and received it in just a few days. Easy to order on the website!

Reason I chose this business:

Have purchased items in the past and am always very pleased.

Quality

Date of experience: November 26, 2023

Thumbnail of user linnied
Illinois
2 reviews
0 helpful votes
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October 30th, 2023
Verified purchase

I got what I ordered, with no problems. This was not my first time making a purchase Ross-Simons.

Quality

Date of experience: October 30, 2023

Thumbnail of user carolw1724
South Carolina
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Very nice merchandise. Found what I wanted at a great sale price. Very prompt service. Everything nicely packaged.

Reason I chose this business:

Get all their emails and they had a good sale on,

Quality

Date of experience: June 19, 2022

Thumbnail of user kathrynk466
Colorado
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

The earrings I ordered were exactly how they looked online and they will be a great Christmas present!

Reason I chose this business:

My husband has purchased several items from Ross-Simons and I love them all. Also, the Customer Service is great!

Quality

Date of experience: December 20, 2022

Thumbnail of user evae102
Florida
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

These are my new spring/summer earrings! They are even more beautiful than can be captured by a camera.

Reason I chose this business:

Longtime customer!

Quality

Date of experience: June 28, 2022

Thumbnail of user lorettaj95
Washington
1 review
1 helpful vote
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May 20th, 2023
Verified purchase

I bought the bracelets as gifts. My mom and sis were very pleased with their Mother's day gifts.

Reason I chose this business:

Everything I have purchased has been good quality.

Quality

Date of experience: May 20, 2023

Thumbnail of user sharont690
Maine
3 reviews
1 helpful vote
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May 17th, 2023
Verified purchase

Very fast and easy! The pearl ring was just the one I wanted, always find nice jewelry here!

Quality

Date of experience: May 17, 2023

Thumbnail of user dorothys1329
New Jersey
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

It was very easy to view the jewelry. I received good quality for the silver hoops with sapphires.

Quality

Date of experience: October 16, 2023

Thumbnail of user rebas31
Idaho
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

They arrived quickly and she loved them as a birthday present. Said they are her new favorite earrings

Quality

Date of experience: July 8, 2022

Thumbnail of user anthonyj884
Missouri
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Great selection and awesome prices! Oh and also shipping was very fast... saved my bacon for mother's day!

Reason I chose this business:

Selection and shipping speed

Quality

Date of experience: April 29, 2022

Thumbnail of user debib119
Texas
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

This was very pretty. Good quality. Easy to find on Google. Easy purchase experience. Will shop here again.

Reason I chose this business:

That's where I found what I wanted

Quality

Date of experience: July 11, 2022

Thumbnail of user alexandriat34
Colorado
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Pretty ring, nice finish. The amber is a good piece that matches well with my existing amber pieces.

Quality

Date of experience: May 23, 2022

Thumbnail of user monicam957
Missouri
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I love Ross-Simons for selection and service. They have a wide selection of beautiful jewelry at competitive prices.

Reason I chose this business:

Gift certificate for Mother’s Day used on Memorial Day sale for extra savings

Quality

Date of experience: May 30, 2022

Thumbnail of user deborahr376
Vermont
6 reviews
1 helpful vote
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June 5th, 2022
Verified purchase

I love the jewelry I have purchase and it's always a pleasure to deal with Ross~Simons.
Deborah Reed

Reason I chose this business:

Experiences have all been excellent..

Quality

Date of experience: June 5, 2022

Thumbnail of user florenceo46
Pennsylvania
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I have ordered from this company numerous times. The products have all been well-made and true as advertised.

Reason I chose this business:

I find the prices to very reasonable.

Quality

Date of experience: June 4, 2022

Thumbnail of user simoned98
New Jersey
1 review
1 helpful vote
  • Send Message
June 8th, 2023
Verified purchase

I love the bracelet! It's very dainty. Will need to be adjusted to fit my small wrist though.

Reason I chose this business:

I have been looking at their jewelry selection for some time now.

Quality

Date of experience: June 8, 2023

Thumbnail of user karend2071
Louisiana
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Received my beautiful Byzantine Necklace today. I was very pleased with the quality. Item received in record time.

Reason I chose this business:

I have had a good experience in the past with ordering for Ross-Simons so therefore I decided to purchase this item now.

Quality

Date of experience: June 6, 2022

Thumbnail of user privatep76
Florida
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

It was simple and easy to play and order.
Not complicated at call. Clear picture of the merchandise.

Reason I chose this business:

Because of past experiences.

Quality

Date of experience: June 6, 2022

Thumbnail of user sharona1940
Pennsylvania
1 review
1 helpful vote
  • Send Message
February 18th, 2023
Verified purchase

Very nice, came when it was suppose too, would have liked it a little smaller in size,the item

Reason I chose this business:

You are the only one that had the item

Quality

Date of experience: February 18, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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