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Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,313 reviews
Quick and easy a lively ring sparkles in the sunshine
A good comfortable fit
This ring is stunning
Date of experience: March 21, 2024
My experience was positive. Ur prices are fair and choices limitless! The package arrived as if it had been handed to me in a store! Thx a bunch!
Prices are fair and there’s something for everyone’s taste.
I wanted a gold ring to wear on my index finger and it looks lovely!
The Pearl drop scalloped necklace was a bit unusual but tasteful. I rarely buy pearls but this necklace called my name!
Date of experience: May 19, 2022
Good shopping experience today with Ross Simons. Bought 2nd pair of gold hoop earrings for my daughter. She liked the hoops I bought a month ago.
Previously *******@Ross-Simon. Always have a good selection of jewelry and good prices.
Date of experience: May 24, 2022
Living in Myrtle Beach, this anklet is perfect! Wish the arms on the starfish weren't quite as pointed, since it can jab you every now and then.
Date of experience: July 31, 2022
I love all the pieces I have purchased very much
High quality and fast shipping
Packaged with care
Past purchases
Date of experience: March 15, 2024
This is a very good price for crosses that are 14k gold. My grand daughters will love them. They will be their baptism gift from us.
Price and customer service we have received in the past.
Date of experience: June 15, 2022
I had a good experience in ordering the product. The rings are great quality.
Date of experience: March 20, 2024
Love Ross Simons for all my jewerly needs! RS has the best prices and selection around. I'm always happy with my purchases.
Loyal customer for years
Date of experience: May 31, 2022
Love RS, makes shopping so easy. Love their jewelry!
Purchase from you all the time
Date of experience: May 30, 2022
I've gone to Ross Simmons for years, but over the past few years they've become my jeweler. It's always a positive experience.
Date of experience: November 30, 2022
I usually browse the catalogs that are sent and it is easy to get a better view of items and purchase online.
Convenience
Date of experience: August 7, 2022
I never had a problem til this time... quaranteed delivery for Mother's Day but it was 2 days late... that was disappointing.
I have always had a good experience and items are of great quality.
Mom's birthstone is a pearl and at 92 the magnetic clasp is perfect!
Date of experience: May 11, 2022
Have made other Ross & Simons purchases and it's always first class.
Great deal on a great piece
Date of experience: April 5, 2024
Product was not quite what I had anticipated. Smaller and. Not as sturdy as I had hoped.
Date of experience: April 4, 2024
Ordered as a gift on a Sunday night and recieved by Friday the same week. Looked exactly like picture. Very pleased!
Date of experience: June 22, 2022
Great selection and nice quality. I purchased 3 different necklaces and all are beautiful. Hoping the 18K gold plating holds up
Date of experience: November 3, 2022
I'm already getting some stocking stuffers. The necklace I bought from Ross-Simons is very elegant. It will make the perfect gift.
I have been pleased with their jewelry in the past.
Date of experience: August 12, 2022
Always a pleasant transaction and jewelry I purchase is beautiful. This bracelet is a little small.
Date of experience: March 31, 2024
Always use Ross-Simons
Date of experience: July 8, 2022
Very disappointed with this product. I wanted a quality chain. Can't wear it
Always buy from Ross Simons
Date of experience: June 21, 2022
I always buy from Ross-Simons. Love their jewelry
Date of experience: June 17, 2022
This is a beautiful ring but I'm going to have to send it back because the color is so dark. I see no blue at all, it looks black
Date of experience: July 5, 2022
No problems with my order and loved my ring! Will order again from them.
Date of experience: April 1, 2024
A very broad selection at a reasonable price, all from the comfort of my home. Couldn't ask for anything more.
Date of experience: September 19, 2022
So disappointed in the quality of these! They aren't cheap $50.00 for 4 goblets. They have seams on then. Terrible!
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
We regret to learn of your disappointment with the goblets. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the item can be returned. Returns are easy to set up online.
I found exactly what I was looking for. It's beautiful and elegant.
Because I knew you would have it
Date of experience: March 29, 2024
A necklace I coveted from Roberto Coin is a very close second for a small cost!
I won't tell…
Date of experience: March 30, 2024
I've purchased 3 very different necklaces and pleased with all.
Love your jewelry selection.
Date of experience: April 3, 2024
I ordered these for my grown daughter who needed a huggie hoop well made to wear daily and fit her thicker earlobe. These fit that order. Thank you.
The quality and the selection outstanding
Date of experience: June 6, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret the necklace was not as expected. You may certainly return or exchange anything you are not 100% satisfied with, within 30 days of purchase. Please reach out to us at 800-556-7376 for assistance with a return, or assistance finding another piece that may be more to your liking.