Ross-Simons has a rating of 4.7 stars from 9,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
Easy to navigate the site, and the item I purchased arrived right on on time and in perfect condition.
Only place I found the item at a reasonable price.
Date of experience: December 24, 2022
I ordered 2 prs of earrings in separate orders recently and both orders arrived quickly and I am very pleased with both.
I found a great deal for something I was looking for!
Date of experience: August 22, 2022
It's a really beautiful and stylish piece, I received the Gold A necklace. Its very well made a modern.
The style is very modern.
Date of experience: November 26, 2022
Simple and good quality. It was terrific.product is nice. The only complaint is that the chain is too fine.
Good company.
Date of experience: November 28, 2022
Very impressive holiday necklace. My wife was thrilled! The necklace looks much better in person than the image in the internet.
Date of experience: December 1, 2023
Easy!
Always tempting!
I love to buy cute / classy earrings for holidays.
I'll be buying something for Valentine (pink)!
I love pink.
I loved the earrings for approximately 1 week & it’s my Birthday Wednesday November 9th I thought I would buy myself something I loved. I definitely don’t need earrings, I have so many! I found these special ♥️
Date of experience: November 5, 2022
Always a great, user friendly website experience. Quality merchandise--great service and very prompt shipping.
Great products and selection.
Date of experience: January 14, 2024
I absolutely love the silver and gold heart bracelet. It is a substantial piece and I highly recommend it.
Date of experience: September 1, 2022
Slightly larger stones and slightly more study wires, and this would have been a total winner of a purchase.
I got an ad
Date of experience: August 2, 2022
Shipping was slow and the products were very low quality. The diamonds had zero sparkle and very beyond cloudy.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2022
Love the selection and prices. So easy to shop too. Love the site's functionality--ability to filter, select, save, buy.
Been looking for certain items -- found them.
Date of experience: March 12, 2022
Description did not disclose the size of the cross on the necklace. The actual is smaller than I thought.
Date of experience: May 9, 2022
Difficult to check out. Too many intermediate popups.
Date of experience: April 29, 2022
Exactly what I wanted. The quality was more than I expected for the price. I would recommend Ross-Simons, in fact I have
Found the jewelry I wanted
Date of experience: December 3, 2022
Horn looks as good in person as it did in the catalog. Very happy with the whole shopping experience.
They had more horns to choose from.
Date of experience: October 1, 2023
The bracelet was great looking and very delicate…. So delicate that it broke on the second day that I wore it…
Have shopped with y’all for many years and usually very pleased with your jewelry.
Date of experience: August 11, 2022
Great color between periwinkle and sky blue
Silver work not great but adequate for costume jewelry. Not fine jewelry
Repeat customer
Date of experience: August 11, 2022
Our daughter is going to Love her gift! We can't wait to give her the necklace for her birthday! It is perfect!
Low prices and large selection
Date of experience: August 11, 2022
I absolutely delighted with my green amethyst earrings and ring. The earrings are comfortable on my ears and look great. The ring is perfect
I love the jewelry
Date of experience: July 10, 2023
Needed help, got it from a very nice lady. I needed a little help placing m order and she was very polite and helpful
Ad in Saturday Evening Post
Date of experience: October 4, 2023
I love to shop with Ross Simmons and love and enjoy all my purchases so far. I am please with my purchase. Thank you.
I choose Ross Simmons because I love jewelry it is well made and most of the jewelry are different from other companies jewelry.
Date of experience: July 27, 2022
This item was purchased for a young teenager's birthday. I was impressed with its quality and with how quickly a personalized item was shipped.
I liked the item’s look online.
Date of experience: February 24, 2023
I bought an sterling anklet for my daughter. She absolutely loved it as I thought she would.
I would recommend Ross-Simons to my friends.
The customer service agent was very kind and efficient and satisfied all my answers.
I have always seen the advertisements in the news paper and have liked most of the very attractive jewelry.
Date of experience: May 30, 2022
The necklace is just the right size. Not so slender that it can't be seen, yet not bulky or flamboyant. Just the right touch.
Date of experience: May 31, 2022
Janet, we love that you found the perfect piece for you!
The size of the item was extremely small. This would be an item for a very young child this is not an adult size!
Date of experience: June 12, 2022
Saw them
Ordered them
They came in a timely manner and I was updated along the way.
Love them
Date of experience: May 28, 2024
We are glad that you love the Pink Opal Bumblebee Earrings! They are beautiful and we hope you enjoy them for a long time.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We are sorry to learn of the issue you are having with your jewelry. We do understand how shopping from can be difficult and offer returns for a full refund within 30 days. To better help you with shopping for diamonds online, we do offer the diamond grade and clarity in the product details located below the description. This information can help you with determining the type of diamonds you will receive.