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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
I have recieved my heart bracelet yesterday and started wearing it right away. We will see how it stands up to everyday wearing
Date of experience: May 12, 2022
Excellent in every way...product was as described, easy to order, good delivery time.
Purchases made previously with good experiences.
Date of experience: February 22, 2024
It's always easy to shop with Ross Simon. I absolutely love love this necklace.
Date of experience: October 22, 2023
Ordering was easy…efficient… received update email…received item in just a few days!
Quality of products & unique styles available
Date of experience: May 24, 2023
The ring is beautiful and I received it prior to the promised delivery date.
Date of experience: June 28, 2023
Only Difficulty was in finding the jewelry I had seen in your sales literature.
My fiance was interested in it and it was in a brochure she receives regularlu.
Date of experience: September 20, 2023
Absolutely love my new diamond cross! It was just what I was looking for!
Previous customer.
Date of experience: June 26, 2023
The ring was beautiful but it is too small. I need to exchange it
Date of experience: May 14, 2023
And really that's all that matters. She loves the design on the bracelet, thanks!
I like the prices of their products.
Date of experience: April 25, 2023
Great service, easy to shop and order and item arrived within a few days.
Saw ad on FB
Date of experience: June 30, 2023
Great photos and illustrations. Accurate descriptions of items, along with a great search capability
Referral from a friend
Date of experience: June 28, 2022
The bands are very thin compared to the description and will be returning them.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 11, 2023
To many options about I was looking for. Easy to buy, fast check out.
It is not the first time I use Ross-Simons for my jewelry gifts. Great quality, delivery on time, good price.
Date of experience: April 27, 2023
Was waiting for this ring to go on sale. It was worth the wait!
Date of experience: July 17, 2023
Great website with easy checkout! Product is as described on the website. Fast delivery.
Date of experience: September 11, 2023
The internal customer service team was very helpful and informative. Props to that team!
Amazing Experience!
A friend recommended them
Date of experience: July 21, 2023
Excellent product did not disappoint, looked great as soon as I out it on
Have been using Ross Simon for over 50 years.
Date of experience: April 8, 2023
Excellent experience, and product is better than expected. Fast shipping and very nice packaging
Excellent service and was able to help immediately
Felt the would be reliabe as they advertised in WSJ
Date of experience: April 12, 2023
Quick and easy purchase and really fast shipping so it was a great experience
Saw this really pretty ring
Date of experience: August 1, 2023
This ring is so pretty and it shipped really fast. It's a gift for a friend but I really like it so I probably will buy something for me soon.
So many pretty rings to choose from
Date of experience: February 23, 2023
Easy to order
Delivery was on time
Product was everything and more than advertised
Date of experience: January 25, 2023
Great shopping experience. Repeat customer. Love the selection and the jewelry is excellent quality.
Love their jewelry selections and prices.
Date of experience: July 27, 2022
My husband had always wanted a garnet ring, his birthstone and he is living the ring!
Date of experience: December 27, 2023
I have been shopping with Ross Simons for years and happy with my purchases.
Beautiful jewelry at affordable prices.
Date of experience: October 9, 2023
I have been shopping at Ross-Simons for years and never disappointed.
Date of experience: August 2, 2023
Always enjoy shopping with Ross Simons! Beautiful jewelry and great pricing.
Love the jewelry and the pricing!
Date of experience: July 6, 2022
Not a pretty as in picture.Not as red.Still nice but was expecting much more
I could not get the coupon to work
Looks great on line
Date of experience: February 15, 2023
Date of experience: February 8, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We always hope you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist. We appreciate your feedback.