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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7514

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,465
Neutral
155
Negative
113
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48,312 reviews

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Reviews (8,865)

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user gwent77
Florida
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

I love the choices and the wait time is minimal to receive your selection

Reason I chose this business:

Liked choices

Quality

Date of experience: February 18, 2023

Thumbnail of user mariat1628
New York
1 review
1 helpful vote
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March 21st, 2023
Verified purchase

I would like to return this item. How do I go about doing so.

Quality

Date of experience: March 21, 2023

Thumbnail of user beverlyc841
New Hampshire
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

The bracelet is beautiful with the amethyst stones and silver. I just ove it!

Reason I chose this business:

I’m originally from Rhode Island and know Ross-Simons by reputation. They have been in business many years.

Quality

Date of experience: February 23, 2023

Thumbnail of user ginas37
Nebraska
2 reviews
0 helpful votes
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February 10th, 2024
Verified purchase

Easy to navigate site. Very Impressed with the quality of the ring and the fast delivery

Reason I chose this business:

Social media

Quality

Date of experience: February 10, 2024

Thumbnail of user dianal1266
Massachusetts
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

I returned the item as it was not what I expected.

Quality

Date of experience: February 11, 2024

Thumbnail of user normaw194
Florida
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Nice luster precious stone adorned with a little spark.

Quality

Date of experience: February 20, 2024

Thumbnail of user margob58
Georgia
1 review
0 helpful votes
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February 19th, 2024
Verified purchase
• Updated review

The ring is beautiful, but because it doesn't come in half sizes it's too large 😢

The representative didn’t have any solutions for me

Quality

Date of experience: February 19, 2024

It's always so easy to find things I love at Ross Simons!
July 17th, 2022
Verified site experience
• Previous review

It's always so easy to find things I love at Ross Simons! Their pieces are beautiful and very high quality

Reason I chose this business:

Because I love this site

Date of experience: July 17, 2022

Thumbnail of user billg1121
Kentucky
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Easy shopping at website. Good quality of product.

Quality

Date of experience: February 19, 2024

Thumbnail of user doloreso25
Maryland
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

The hoops are so tiny but beautiful, I love them, the stubs are a good size, they going to look good on my princess

Quality

Date of experience: June 17, 2022

Thumbnail of user marys4924
Georgia
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

The earrings are very pretty however I was expecting them to be larger. Description says 1-1/4 " and the earrings are not that big.

My address was not complete. The customer Svc agent fixed the problem and handled everything well

Reason I chose this business:

Saw ad with the earrings and wanted them as a gift.

Service
Quality

Date of experience: July 12, 2022

Thumbnail of user kimberlyp1235
Georgia
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

The site is easy to navigate and the large selection. I wore my pieces for the first time this weekend and revived many complements.

Reason I chose this business:

I was admiring a necklace that my neighbor was wearing. She told me she got it from Ross-Simons and I decided to visit your site to see what was available.

Quality

Date of experience: May 29, 2022

Thumbnail of user geraldinem200
California
2 reviews
0 helpful votes
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July 27th, 2022
Verified purchase

I bought this item as a gift for my daughter, she is a cat lover and well the rest is history. She loves them

Reason I chose this business:

Bought from Ross-Simon before.

Quality

Date of experience: July 27, 2022

Thumbnail of user debrae11
Pennsylvania
3 reviews
0 helpful votes
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July 25th, 2022
Verified purchase

I thought the purchasing procedure was quick and easy. I like the idea that you have many choices on how you'd like to pay.

Reason I chose this business:

I chose Ross-Simons because I like their jewelry selection. I've boughten other items from them before, and had great success with the quality of their merchandise.

Quality

Date of experience: July 25, 2022

Thumbnail of user taras531
Tennessee
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I received my necklace and bracelet set along with a a pair of earrings. They are so beautiful. I am in love with them

Reason I chose this business:

My sister received a catalog in the mail.

Quality

Date of experience: June 4, 2022

Thumbnail of user laceyg67
Texas
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

My jewelry was on time, as beautiful as I expected, and a great price for the quality I received.

Quality

Date of experience: December 26, 2023

Thumbnail of user estherp180
Arkansas
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Everything was as I expected it to be. They arrived a day early which was also a nice surprise. I will definitely order again.

Quality

Date of experience: April 11, 2022

Thumbnail of user annr746
New York
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Easy to order and fast delivery. Everything I have ordered has been superior quality. Have some good sales. Like to order from reputable stores.

Reason I chose this business:

Quality and sales price

Quality

Date of experience: June 10, 2022

Thumbnail of user jeanettep163
New York
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

I ordered earrings for my daughter for Mother's Day. They arrived on time, are even prettier than the picture and my daughter loved them.

Reason I chose this business:

I have been buying from Ross Simons for years and have always been happy.

Reason I chose this product:

Mother’s Day present.

Quality

Date of experience: May 9, 2022

Thumbnail of user jenniferj1848
Georgia
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

I love these earrings so much, that I will probably order the pair in white now so I can have both colors of cats.

Reason I chose this business:

The quality and the uniqueness of the product

Reason I chose this product:

The quality and the uniqueness of the product.

Quality

Date of experience: May 10, 2022

Thumbnail of user terryh1022
Illinois
1 review
0 helpful votes
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December 13th, 2022
Verified purchase
• Updated review

Great prices and great selections. Ellen is always on top of everything I buy and insures it gets to me in plenty of time.

Reason I chose this business:

I have ordered from them many times and have always been very satisfied with the items and the service.

Quality

Date of experience: December 13, 2022

Great products that are readily available and ship...
July 7th, 2022
Verified site experience
• Previous review

Great products that are readily available and ship fast.

Date of experience: July 7, 2022

Thumbnail of user debral36
Georgia
2 reviews
3 helpful votes
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August 26th, 2022
Verified purchase

Have been a long time customer and always happy with products and service. Never arrives late always in perfect condition and what I ordered

Quality

Date of experience: August 26, 2022

Thumbnail of user jasonp2068
California
1 review
2 helpful votes
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February 22nd, 2024
Verified purchase
• Updated review

Order was promised to be delivered before Valentines. This did not happen.

Quality

Date of experience: February 15, 2024

Nice and smooth
February 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I don't, my spouse does.

Date of experience: February 5, 2024

Thumbnail of user danam437
Connecticut
3 reviews
0 helpful votes
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November 9th, 2022
Verified purchase

Wonderful quality, value pricing. The earings make their own statement and are very light and comfortable.

Reason I chose this business:

Quality and value pricing.

Quality

Date of experience: November 9, 2022

Thumbnail of user florencem184
Florida
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

A great experience to buy jewelry from Ross-Simon.Money well spent!

Reason I chose this business:

I like what you offer

Quality

Date of experience: February 13, 2024

Thumbnail of user anny299
New Jersey
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

The necklace looks exactly as it does in the catalog. Received many compliments.

Quality

Date of experience: January 1, 2024

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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