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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
Like your specials order from you before nice quality easy order fast service
Order things before quality is good
Date of experience: March 14, 2023
The Bracelet was for my daughter Birthday, She adored it. It is Beautiful!
They had the item I was looking for.
Date of experience: July 14, 2023
I can't begin to explain how beautiful my earrings are. They are perfect!
Date of experience: January 8, 2023
Great experience, many products to choose from hard time deciding what to purchase.
Date of experience: March 16, 2023
I've been buying from Ross-Simons for years. The fact that I always come back is proof the the jewelry is great and the prices are fantastic.
Date of experience: July 9, 2022
I love my shopping experience with Ross Simons. I am very excited to be able to buy me some diamond earrings for my 70 me gift.
Past purchases were stress free and the jewelry is beautiful!
Date of experience: April 28, 2022
The backs on the aquamarine earrings are very small and hard to attach.
Have been a customer for years.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
I love the picture of the earring but the pearl was fastened at an angle ca at the bottom when made it look cheap and/or defective.
Nice selection
Date of experience: September 25, 2022
The item I ordered arrived already broken in the mail. Extremely poor quality.
Unclear communication and lack of responses to direct questions
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2023
Our apologies for the condition of the necklace received and the lack of clarification on the price difference for the new piece you requested instead. We have worked with our team to improve clarity on our email responses going forward.
A substantial gold bracelet,not too big or gaudy. Can wear alone or stack
Date of experience: May 3, 2023
So many choices, makes it hard to select which one is the one.
Because of the many designs offered.
Date of experience: March 30, 2023
Very expensive looking bracelet, at a Great price.
Date of experience: June 29, 2022
Love the unique styles Ross-
Simons offers.
Date of experience: June 23, 2022
Great! It was easy to use the site and checkout was a breeze
I love the brand!
Date of experience: August 1, 2023
Earrings were just as beautiful as the website photos. Great quality and price.
I found something I REALLY liked.
Date of experience: June 4, 2023
I love that I can find unique items on your site. I love both the real stones and the lab created. No matter what I choose it is fabulous.
I was looking for the engagement ring Princess Diana had and low and behold while I was surfing your site, there is the ring I want and with money off my purchase to boot. I could not click on buy quick enough. What a find, thank you.
Date of experience: May 13, 2022
Easy on sale had product I was looking for, for a Christmas gift
Good prices
Date of experience: August 6, 2023
The item does not do justice to the picture in the ad. The heart pendant looks as if it cost a fraction of the price paid.
The picture of the pendant looked like one of two possible recipients would appreciate. I was mistaken. I wouldn't want to wear it myself.
Date of experience: June 2, 2022
Aside from easy checkout and the quick delivery process, I love the jewelry!
I needed the item ordered to be able to wear a bracelet I previously ordered, but I was having trouble putting it on. I found the item I'm ordering to help make it easier to wear.
Date of experience: February 6, 2023
I saw a special in the newspaper
Date of experience: December 7, 2022
I happened to see the commercial on tv today
Date of experience: November 29, 2022
I did not receive a slip with my jewelry like I had in the past which was a receipt with a message. Other than that everything else was great.
Used in the past.
Date of experience: June 7, 2022
Bracelet was delivered on time. We are having trouble opening the clasp of the bracelet, which I need to call Ross-Simons to ask how to open.
My wife wanted it.
Date of experience: October 8, 2022
Easy to order, kept me informed about order, fast correct delivery. Beautiful jewelry.
Used previously and liked.
Date of experience: June 11, 2023
I received the 2 days ago and the sapphire fell out. Extremely disappointed.
Shopped the website for years.
Date of experience: May 6, 2023
Very good sale and Ross Simons is always a good place to buy!
Buy from them a lot!
Date of experience: June 18, 2023
I placed my order on line and received my purchases. The items were exactly what I ordered and all in all everything was satisfactory. Thank you
I like the quality of jewelry
Mothers day presents
Date of experience: May 8, 2022
This is not my first purchase, and I am very happy with the quality of the merchandise and the quick service/shipping, will purchase from them again.
Ease of shopping
Date of experience: August 11, 2022
Easy& & good price! Exactly what I wanted! Nothing but good to report!
Found just what I was looking for at a fair price
Date of experience: June 16, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We appreciate your feedback. We have provided your feedback to our Quality Team to review the backs. We do offer a 30-day return policy if an item is not as expected. Private message sent.