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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7514

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,465
Neutral
155
Negative
113
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48,312 reviews

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How would you rate Ross-Simons?

Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user pamc630
Texas
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

Love their jewelry. Have several pieces. Love the enamel with gold or silver.

Reason I chose this business:

Unique jewelry

Quality

Date of experience: February 15, 2023

Thumbnail of user bernicer73
Florida
1 review
1 helpful vote
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February 18th, 2023
Verified purchase

Earrings are not as bright as pictured. Backing could be a bit tighter.

Reason I chose this business:

I wanted pink jewelry for wedding. Ross-Simons showed up online.

Quality

Date of experience: February 18, 2023

Thumbnail of user karenm4953
New Jersey
1 review
1 helpful vote
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February 17th, 2023
Verified purchase

Amazing, sparkling ring.it came before time expected. Great price as well. Great experience.

Reason I chose this business:

Beautiful jewelry.

Quality

Date of experience: February 17, 2023

Thumbnail of user darlenev68
Maryland
2 reviews
1 helpful vote
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March 31st, 2023
Verified purchase

I received my order quickly and it is just as pretty as pictured.

Reason I chose this business:

Convenience and cost

Quality

Date of experience: March 31, 2023

Thumbnail of user adrianaf102
Puerto Rico
1 review
1 helpful vote
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November 5th, 2023
Verified purchase

Not so good. The ring is beautiful and fits great but it was damaged. The gold was cracked.

Reason I chose this business:

Looking for something cute

Service
Quality

Date of experience: November 5, 2023

Thumbnail of user maryl3738
Texas
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

I like the jewelry. A little high in price but I am glad I can pay over time

Quality

Date of experience: October 29, 2023

Thumbnail of user maryj3671
Pennsylvania
1 review
1 helpful vote
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January 30th, 2024
Verified purchase

Both bracelets were much better than I expected! Will definitely be ordering again!

Quality

Date of experience: January 30, 2024

Thumbnail of user barbarao1093
Illinois
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

I was a little disappointed in the scale of the ring. The photo made it appear more prominent.

Quality

Date of experience: October 21, 2023

Thumbnail of user susanr3680
Georgia
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

I love my bracelet. It was so easy to get on that website and order it and it came very quickly.

Quality

Date of experience: December 23, 2023

Thumbnail of user pamelas2823
Georgia
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

Delighted with the ease of purchasing and the quality of my purchase. It was just what I wanted!

Quality

Date of experience: October 21, 2023

Thumbnail of user sherylc294
Washington
1 review
1 helpful vote
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April 6th, 2023
Verified purchase

The order came in record time! I will give the bracelets to my daughter. She will love them.

Reason I chose this business:

I liked the design of the ring and the bracelets.

Quality

Date of experience: April 6, 2023

Thumbnail of user rosemarieb101
Florida
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Very nice offers and good customer service. I like the variety the different styles on different price levels.

Reason I chose this business:

Found beautiful earrings

Quality

Date of experience: June 26, 2022

Thumbnail of user susand2925
Kansas
1 review
1 helpful vote
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May 20th, 2023
Verified purchase

Enjoyed the earrings which took the place of the one I lost that my sister purchased for me.

Reason I chose this business:

My sister bought them originally from you

Quality

Date of experience: May 20, 2023

Thumbnail of user karah188
Virginia
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

They work perfect they are exactly what I need for my jewelry that I can't clasp by myself.

Reason I chose this business:

My husband found these for me.

Date of experience: January 7, 2023

Thumbnail of user gaylej80
Virginia
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

Easy process. Very pleased with items ordered. Sterling bracelets for granddaughters and jade ring for me. Very lovely

Reason I chose this business:

Have bought from here before. Nice quality and price

Quality

Date of experience: July 11, 2022

Thumbnail of user roannet1
New Jersey
2 reviews
1 helpful vote
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October 9th, 2022
Verified purchase

The earrings are beautiful and much larger than shown in the picture. The blue is almost black though.

Reason I chose this business:

Good price, nice design.

Quality

Date of experience: October 9, 2022

Thumbnail of user cynthiab694
Massachusetts
4 reviews
0 helpful votes
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July 15th, 2022
Verified purchase

I always have great shopping experiences. I keep losing my coupon code though. I wish it was automatic

Reason I chose this business:

I love their products

Quality

Date of experience: July 15, 2022

Thumbnail of user helenm1552
Massachusetts
1 review
2 helpful votes
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April 29th, 2023
Verified purchase

Bracelet was more than I thought. Looks expensive. I bought mine because I saw it on someone else

Reason I chose this business:

Saw product on TV

Quality

Date of experience: April 29, 2023

Thumbnail of user sarahd1892
South Carolina
1 review
1 helpful vote
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November 3rd, 2022
Verified purchase

I love the bracelet! I have purchased others! Always pleased with the quality and price offered by Ross-Simons.

Reason I chose this business:

Quality and pricing!

Quality

Date of experience: November 3, 2022

Thumbnail of user timothyd591
Wisconsin
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Excellent
Love the quality and price and service
But please shorten the minimum character requirement for this review

Reason I chose this business:

Past experience

Quality

Date of experience: June 8, 2022

Thumbnail of user juliah817
Washington
1 review
2 helpful votes
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April 3rd, 2023
Verified purchase

I purchased this bracelet for myself. I was surprised at how little it feels.
It is very pretty.

Reason I chose this business:

I always shop RS

Quality

Date of experience: April 3, 2023

Thumbnail of user samanthap735
Texas
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

The jewelry I have bought and received is excellent quality and I shall continue to be a customer

I had earned a $100 off of $300 and returned the item I used it on and requested the coupon to use on a different piece . I did not get any response and I did not get to use the coupon.

Reason I chose this business:

Because I love the designs

Service
Quality

Date of experience: February 27, 2023

Thumbnail of user marthaf679
Alabama
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Ordered merchandise with no problems. It was received earlier than expected. Everything was in good shape. No problems. Thanks for prompt service.

Quality

Date of experience: June 22, 2022

Thumbnail of user sharons2722
Vermont
2 reviews
0 helpful votes
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June 22nd, 2022
Verified purchase

Lots of variety and easy to navigate the site. I bought the wrong size ring and it was exchanged quickly and easily.

Service
Quality

Date of experience: June 22, 2022

Thumbnail of user lindag2413
South Carolina
3 reviews
0 helpful votes
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June 23rd, 2022
Verified purchase

Excellent shopping…. I have placed two orders and have been very pleased with my orders….
I am looking at placing another order

Reason I chose this business:

Ordered before

Quality

Date of experience: June 23, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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