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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,311 reviews
Had exactly what I was looking for. I had lost one of my earrings and was so happy to be able to order another pair exactly the same
Date of experience: June 21, 2022
Quality not that great. The ring seemed thin and insignificant. I thought from the weight the ring would feel more solid, but I was disappointed.
Date of experience: May 29, 2022
It was quick and I love my ring. It's beautiful! I will for sure recommend Ross -Simons to my friends. I will be buying again.
Cause jewelry is good quality and good reputation.
Date of experience: May 31, 2022
This bracelet is very beautiful! I am very happy with it, and love the clasp because it is so easy to get on and off.
I chose Ross-Simons because of its reputation and beautiful jewelry and I was not disappointed!
Date of experience: October 2, 2022
My order arrived very promptly and I was delighted with the beautiful necklace. I am very fond of this company and their selections and service.
I feel that it is a reputable, dependable company.
Date of experience: June 20, 2022
Nice jewelry but the earring backs are too small to handle. I dropped both backs while trying to put on the earrings - I lost one.
Needed something impressive but not expensive for a wedding
Date of experience: June 4, 2022
Love it. Anklet is dainty and perfect fit. Like that it has 2 different areas to clip so that you're able to adjust the fit
Date of experience: August 3, 2022
I think it's just rude and nervous. The surveys that you sent. I buy a product from you and then do you want me to do focus group.
I buy a product from you and then do you want me to do focus group.
Ugh! Go away
Date of experience: May 8, 2022
The site was very easy to use. Found exactly what I was looking for. The earrings were very beautiful and my wife was very happy on her birthday
I have shopped on their site before and had a positive experience
Date of experience: June 10, 2022
My experience was easy and delightful. I will enjoy my earrings.
Date of experience: January 5, 2024
Ordering was easy, order came on time and the product seems every bit as it's description.
Had what I was looking for…
Date of experience: September 1, 2022
The beads were a lot smaller than they appeared in the catalog.
Date of experience: December 4, 2023
Awesome ordering and prices and sales! Shipping was faster then originally thought!
Sale prices! Cant wait to get my jewelry!
Date of experience: December 7, 2023
Iam very satisfied with Ross-Simons jewelry. They Never tarnish and I even take showers with them on! Thanks for the beautiful jewelry
Wanted to see how good their silver jewelry was!
Date of experience: July 28, 2022
The price was good and the shipping fast. I got the order in time for Christmas.
I am in the process of exchanging the ring due to needing a different size. My wife loved the ring but needs a size smaller.
Date of experience: December 29, 2023
Absolutely loved the bracelets...so much better and prettier than the photos
Date of experience: January 2, 2024
Site was easy to find and easy to use. Earrings I ordered were much nicer than I expected.
Curious abot pearl drop earrings advertised in the NYT. They look like something that I would wear a lot.
Date of experience: January 9, 2024
I love my new little diamond bracelet, it's dainty and sparkly!
Date of experience: January 22, 2024
Saw the necklace in the WSJ. Spouse will love it for the season's outings. Good Job Ross-Simons
Date of experience: December 1, 2023
Easy, great customer service and nice jewelry. It makes gift giving easy
I bought the original pair from RS. I lost one of the citrine earrings so I had to replace it.
Date of experience: November 26, 2023
Happy with purchase, but please do not use my name with review.
Date of experience: November 27, 2023
Love the cat earrings! They were smaller than I anticipated. I know my niece will love them!
Date of experience: November 18, 2023
I liked the style of the bracelet but felt quality was lacking. A bit tinny I thought.
The gentleman I spoke with was extremely helpful and very pleasant.
Date of experience: November 23, 2023
I’ve been looking for coin jewelry that I like.
Date of experience: November 14, 2023
The ear rings were broken. Ir was an error in manufacturing problem. I had to return the ear rings.
Date of experience: December 28, 2023
The shell pendant is nice but the stones at the top are hardly visible and no sparkle. Nothing like the picture.
I have bought there before.
Date of experience: April 26, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
