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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7515

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,464
Neutral
155
Negative
112
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48,311 reviews

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How would you rate Ross-Simons?

Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user robertw6025
Pennsylvania
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Easy transaction, great quality, will be doing business with in the near future.

Reason I chose this business:

Nice website

Quality

Date of experience: January 16, 2024

Thumbnail of user aaronk555
Maryland
1 review
1 helpful vote
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May 14th, 2023
Verified purchase

Seems like a great value for a very quality piece of jewelry!

Reason I chose this business:

Great value

Quality

Date of experience: May 14, 2023

Thumbnail of user shereee11
Nevada
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

This ring is beautiful very classic in design, I love it. It can certainly be passed down in the family. I highly recommend it!

Reason I chose this business:

I have several pieces of jewlery from Ross Simons all exquisite and of the highest quality.

Quality

Date of experience: June 25, 2022

Thumbnail of user dianac1319
Arizona
1 review
1 helpful vote
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April 25th, 2023
Verified purchase

Love my earrings. Destined to be a staple in my jewelry wardrobe!

Reason I chose this business:

Excellent reputation.

Quality

Date of experience: April 25, 2023

Thumbnail of user nanettew44
Pennsylvania
2 reviews
0 helpful votes
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June 30th, 2022
Verified purchase

I will wait to see the items before commenting

I received my order and both items were exactly as I expected! I am delighted!

Quality

Date of experience: June 30, 2022

Thumbnail of user paulav179
Pennsylvania
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Quick delivery and great quality earrings. I had watched the price of these gold earrings and they went on sale at a great price.

Reason I chose this business:

Has the teardrop earrings to match my necklace

Quality

Date of experience: May 19, 2022

Thumbnail of user cookiec8
Maryland
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

It was good experience. The jewelry is beautiful. They have a great selection of jewelry and the pricing is good with easy check out

Reason I chose this business:

Beautiful jewelry and price

Reason I chose this product:

It is my Birth stone

Quality

Date of experience: May 18, 2022

Thumbnail of user melissam3254
South Carolina
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

I received my package very quickly and I absolutely love my necklace and bracelet. I will definitely be ordering more things in the future.

Reason I chose this business:

Very good reviews

Date of experience: December 27, 2022

Thumbnail of user nancys2830
Massachusetts
2 reviews
0 helpful votes
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May 23rd, 2022
Verified purchase

R-S jewelry is always exactly as described, the prices are great and the ordering process is smooth.

Reason I chose this business:

Past experience

Quality

Date of experience: May 23, 2022

Thumbnail of user davidr6191
California
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

Quality not quite as high as I expected from descriptions and photos.

Quality

Date of experience: July 15, 2023

Thumbnail of user emilyg1048
Pennsylvania
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Amazing selection, beautiful jewelry, great customer service…100% satisfied repeat customer :)

Quality

Date of experience: January 10, 2023

Thumbnail of user elissac58
Georgia
1 review
1 helpful vote
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July 19th, 2023
Verified purchase

The ring was received in a timely manner. The stones are beautiful.

Quality

Date of experience: July 19, 2023

Thumbnail of user sallieh24
Virginia
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

No problems with any orders. Very pleased.The orders are received quicker than you would think. Very happy!

Reason I chose this business:

Prices are great as well as the selection of jewelry.

Quality

Date of experience: July 16, 2022

Thumbnail of user roni45
Ron
Virginia
2 reviews
2 helpful votes
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April 29th, 2023
Verified purchase

Easy to select and order. Delivery prompt and nicely packaged for gifting

Reason I chose this business:

Wall Street Journal Advertisement

Quality

Date of experience: April 29, 2023

Thumbnail of user dd825
South Carolina
1 review
1 helpful vote
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April 9th, 2023
Verified purchase

Beautiful and unique jewelry, all my deliveries have been fast and free.

Reason I chose this business:

I really like the styles of jewelry offered

Quality

Date of experience: April 9, 2023

Thumbnail of user dianef1090
Minnesota
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Fast delivery and awesome jewelry. If there ever is a problem customer service is quick and efficient!

Quality

Date of experience: July 21, 2022

Thumbnail of user maryw3896
Florida
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

The earrings look nice on but not the quality that I expected.

Quality

Date of experience: July 27, 2023

Thumbnail of user maryc5032
Ohio
1 review
1 helpful vote
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July 26th, 2023
Verified purchase

I ordered it late and paid extra for quicker delivery. It came when expected, and is beautiful!

Reason I chose this business:

I ordered from them before and was happy with what I bought. The prices are reasonable. The merchandise is pretty.

Quality

Date of experience: July 26, 2023

Thumbnail of user junea134
South Carolina
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Streamline purchase process. Ring (solitaire style) is quite beautiful, but the the band is thinner than anticipated.

Quality

Date of experience: July 21, 2022

Thumbnail of user garyp1113
Georgia
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Very Good! BUT... Still waiting for a back ordered item. Very happy with the bracelet but the matching ankle bracelet will make it better.

Quality

Date of experience: May 24, 2022

Thumbnail of user rhondad298
Georgia
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

I was quite surprised by the quality and sparkle of the diamonds. Beautiful ring and it is so comfy to wear. I love it!

Quality

Date of experience: July 25, 2022

Thumbnail of user barbaraj1746
Michigan
1 review
1 helpful vote
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June 5th, 2023
Verified purchase

The ring is a little too big. Website is easy to navigate.

Reason I chose this business:

Selection of tings

Quality

Date of experience: June 5, 2023

Thumbnail of user suej208
Florida
2 reviews
1 helpful vote
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August 12th, 2023
Verified purchase

Very enjoyable! Would shop here again for the convenience and the price!

Reason I chose this business:

Husbands family ordered from here years ago.

Quality

Date of experience: August 12, 2023

Thumbnail of user lisat1897
New York
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

The price was good but the diamonds a bit cloudy or occluded. Craftsmanship looks solid but there just isn't any sparkle in the diamonds.

Quality

Date of experience: June 4, 2022

Thumbnail of user dianeb2695
New Hampshire
1 review
1 helpful vote
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March 29th, 2023
Verified purchase

Arrived quickly. This is my second pair. First pair lost a diamond

Reason I chose this business:

Bought here before

Quality

Date of experience: March 29, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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