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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7514

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,465
Neutral
155
Negative
113
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48,312 reviews

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How would you rate Ross-Simons?

Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user maryp3413
Ohio
1 review
1 helpful vote
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June 25th, 2023
Verified purchase

I was very pleased for choosing Ross - Simon. Be shopping with Ross - Simon in the future.

Reason I chose this business:

Seen ad thought I would try your jewelry

Quality

Date of experience: June 25, 2023

Thumbnail of user judithj325
Pennsylvania
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Buying these earrings was a fine experience. However the earrings themselves looked cheap, especially the diamonds.\

Reason I chose this business:

I have ordered other items that I have been satisfied with.

Reason I chose this product:

I liked the design.

Quality

Date of experience: May 16, 2022

Thumbnail of user icyb1
Texas
1 review
2 helpful votes
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April 5th, 2023
Verified purchase

Beautiful piece! Order was so easy! Love the contrast of the deep garnet against the silver!

Reason I chose this business:

Value for the money

Quality

Date of experience: April 5, 2023

Thumbnail of user demetreap
Florida
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

The gold bangle is cute but it is for a very small wrist or a child.

Service
Quality

Date of experience: May 17, 2023

Thumbnail of user valerial38
Pennsylvania
1 review
1 helpful vote
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December 11th, 2022
Verified purchase

Always an excellent experience, fast service. So many beautiful things, always hard to select an item

Reason I chose this business:

Love their products

Quality

Date of experience: December 11, 2022

Thumbnail of user georgeanns4
New York
1 review
0 helpful votes
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September 30th, 2023
Verified purchase
• Updated review

Very easy ordering. Piece is so so beautiful. So sparkly. No one will ever miss it

Reason I chose this business:

Quality merchandisr

Quality

Date of experience: September 30, 2023

Very easy to order
June 13th, 2022
Verified site experience
• Previous review

Date of experience: June 13, 2022

Thumbnail of user cherylr266
Connecticut
4 reviews
1 helpful vote
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July 21st, 2023
Verified purchase

I received the items I ordered, and was very pleased with them. Beautiful as I expected.

Quality

Date of experience: July 21, 2023

Thumbnail of user mt529
Missouri
2 reviews
1 helpful vote
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December 15th, 2023
Verified purchase

You have the prettiest jewelry. I have made previous purchases and have loved everything.

Reason I chose this business:

Love their jewelry!

Quality

Date of experience: December 15, 2023

Thumbnail of user junew181
Florida
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

My jewelry has exceeded my expectations. From selection, ordering and receiving- great company to buy from.

Reason I chose this business:

Beautiful products.

Quality

Date of experience: July 19, 2022

Thumbnail of user oliviat446
Maryland
1 review
1 helpful vote
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December 14th, 2023
Verified purchase

Easy ordering! Website was user friendly and easy to navigate.

Reason I chose this business:

Like the merchandise.

Quality

Date of experience: December 14, 2023

Thumbnail of user kerryc452
Maryland
2 reviews
1 helpful vote
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June 1st, 2023
Verified purchase

Peace and love is a good mantra! This is a really pretty necklace foe every day.

Reason I chose this business:

Facebook popup

Quality

Date of experience: June 1, 2023

Thumbnail of user drewh165
Colorado
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Great company great products and services! Expedient shipping and beautiful earrings as well. 10/10 would recommend.

Paid for expedited shipping but package was delayed. As soon as it shipped out I got it super fast so I’m very happy with my experience!

Service
Quality

Date of experience: July 28, 2022

Thumbnail of user karenk1522
Illinois
2 reviews
1 helpful vote
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February 1st, 2023
Verified purchase

I've shopped with RS for years and have always been pleased with the products and service.

Reason I chose this business:

Selection and quality

Quality

Date of experience: February 1, 2023

Thumbnail of user julieh2114
Florida
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

All lovely. On time. The ring and necklace just as described and the photos were accurate.

Reason I chose this business:

Very reliable and always come hither jewelry. It is a tireless but never tiring sales pitch.

Quality

Date of experience: February 23, 2023

Thumbnail of user karene1795
Pennsylvania
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

Very pleased with the beautiful compass necklace! May be ordering more!

Quality

Date of experience: January 5, 2024

Thumbnail of user olethab1
Texas
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

I am not pleased with the fact that the jewelry box was crushed. It's a gift for a part in Saturday so I'm not happy with the damaged gift box.

Reason I chose this business:

It was my first experience with you and I know nothing about you other than the fact that I saw you online.

Quality

Date of experience: June 15, 2022

Thumbnail of user deborahg1965
Ohio
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

There is a wide variety of quality items. Ordering is easy and merchandise is received quickly.

Reason I chose this business:

Quality and value.

Quality

Date of experience: August 28, 2023

Thumbnail of user robertr5271
Illinois
1 review
1 helpful vote
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November 25th, 2023
Verified purchase

Thank you, you are so much better than Amazon. You had a lot of options.

Reason I chose this business:

I
You have different size options. A 8 or 8.25 inch was available. Other sites I looked at only had 7 or 7.25 inches.

Quality

Date of experience: November 25, 2023

Thumbnail of user randim84
New Mexico
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

This the perfect necklace I have been looking for! It took me 45 minutes to untangle the chain and enjoy the necklace. I love it.

Reason I chose this business:

You had what I wanted! YAY!

Quality

Date of experience: April 28, 2022

Thumbnail of user belindal148
Minnesota
1 review
1 helpful vote
  • Send Message
November 8th, 2023
Verified purchase
• Updated review

I always have a great experience and always love my purchases

Quality

Date of experience: November 8, 2023

I love your jewelry and have been a customer for over...
July 3rd, 2023
Verified site experience
• Previous review

I love your jewelry and have been a customer for over 30 years

Reason I chose this business:

The quality and price

Date of experience: July 3, 2023

Thumbnail of user michaell5173
Tennessee
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

The engraved cup we ordered is beautiful and it shipped quickly. My only complaint is the gift box the cup came in is slightly damaged.

Quality

Date of experience: October 24, 2022

Thumbnail of user stevenm3103
Massachusetts
1 review
1 helpful vote
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December 27th, 2023
Verified purchase

Item was very satisfying shipping was great price was good, Thanks

Quality

Date of experience: December 27, 2023

Thumbnail of user helenh1152
Pennsylvania
1 review
1 helpful vote
  • Send Message
August 9th, 2022
Verified purchase

I have ordered jewelry from Ross-Simon for myself and also for gifts. I have been very pleased with my purchases, and the service I received.

Purchased pair of earrings with a missing stone. Customer service quickly arranged a return and replacement. No hassle!

Reason I chose this business:

Lovely choices in jewelry, and the range of prices.

Service
Quality

Date of experience: August 9, 2022

Thumbnail of user francesm714
Massachusetts
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

User friendly! Well done! Love the selection and the reasonable prices

Reason I chose this business:

Ad in Connecticut magazine

Quality

Date of experience: October 29, 2023

Thumbnail of user yvettel68
New York
2 reviews
0 helpful votes
  • Send Message
December 7th, 2023
Verified purchase

Products ordered and were delivered fast. The pieces were beautiful.

Quality

Date of experience: December 7, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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