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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
Slightly larger stones and slightly more study wires, and this would have been a total winner of a purchase.
I got an ad
Date of experience: August 2, 2022
It's a really beautiful and stylish piece, I received the Gold A necklace. Its very well made a modern.
The style is very modern.
Date of experience: November 26, 2022
Shipping was slow and the products were very low quality. The diamonds had zero sparkle and very beyond cloudy.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2022
Simple and good quality. It was terrific.product is nice. The only complaint is that the chain is too fine.
Good company.
Date of experience: November 28, 2022
Better price! You can find exactly what you want with Ross-Simmons!
My sister recommended
Date of experience: August 14, 2023
The earrings were made well. Very attractive. My wife loved them..
Date of experience: December 29, 2023
Very easy to order and can't wait to get my necklace
Saw something that I have been looking for.
Date of experience: March 30, 2023
Smooth transaction. Will refer to friends and family. Will buy again.
Date of experience: August 20, 2023
Product good quality. Would order again website was easy to navigate
Date of experience: January 1, 2024
I always enjoy shopping with Ross-Simons.
Good experience all around!
They’ve always treated me fairly and they have good quality merchandise.
Date of experience: December 30, 2023
The bracelet was great looking and very delicate…. So delicate that it broke on the second day that I wore it…
Have shopped with y’all for many years and usually very pleased with your jewelry.
Date of experience: August 11, 2022
Great color between periwinkle and sky blue
Silver work not great but adequate for costume jewelry. Not fine jewelry
Repeat customer
Date of experience: August 11, 2022
Our daughter is going to Love her gift! We can't wait to give her the necklace for her birthday! It is perfect!
Low prices and large selection
Date of experience: August 11, 2022
I was delighted both by the delivery 3 days ahead of schedule and the quality of the product. Thanks
I though they had good products
Date of experience: August 14, 2022
Description did not disclose the size of the cross on the necklace. The actual is smaller than I thought.
Date of experience: May 9, 2022
Difficult to check out. Too many intermediate popups.
Date of experience: April 29, 2022
The gold chains were so delicate that I did not think they would be durable. The clasps were so small that I could not manage them alone.
Good service. Agent asked for assistance to facilitate answering my question.
Previous experience with well/priced jewelry
Date of experience: August 18, 2022
I ordered 2 prs of earrings in separate orders recently and both orders arrived quickly and I am very pleased with both.
I found a great deal for something I was looking for!
Date of experience: August 22, 2022
It was a good experience it was very pleasant and I will be buying more
Date of experience: November 2, 2023
I always receive the jewelry I order from Ross Simons quickly and in great condition. The jewelry always looks as pictured on the website
Selection and quality
Date of experience: June 21, 2022
Lovely ornament - I now have every ornament from this collection!
Date of experience: November 28, 2023
The bracelet I bought is a little large. It would be nice if it were a little smaller.
Date of experience: November 13, 2023
Catalog and online shopping is always easy and convenient. Great descriptions and pictures!
Repeat customer
Date of experience: December 9, 2023
The necklace is just the right size. Not so slender that it can't be seen, yet not bulky or flamboyant. Just the right touch.
Date of experience: May 31, 2022
Janet, we love that you found the perfect piece for you!
I bought an sterling anklet for my daughter. She absolutely loved it as I thought she would.
I would recommend Ross-Simons to my friends.
The customer service agent was very kind and efficient and satisfied all my answers.
I have always seen the advertisements in the news paper and have liked most of the very attractive jewelry.
Date of experience: May 30, 2022
No problems in ordering. Arrived in good time and good condition.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2023
Customer experience is important to us and we are glad you are happy with the jewelry. We look forward to shopping with you again.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We are sorry to learn of the issue you are having with your jewelry. We do understand how shopping from can be difficult and offer returns for a full refund within 30 days. To better help you with shopping for diamonds online, we do offer the diamond grade and clarity in the product details located below the description. This information can help you with determining the type of diamonds you will receive.