Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
The item was just like what I saw in the ad. I am well pleased.
Date of experience: October 18, 2023
I love to shop with Ross Simmons and love and enjoy all my purchases so far. I am please with my purchase. Thank you.
I choose Ross Simmons because I love jewelry it is well made and most of the jewelry are different from other companies jewelry.
Date of experience: July 27, 2022
Good price- fast service- wonderful product- will buy more.
Date of experience: December 27, 2023
Easy purchasing on your website. A pleasurable shopping experience.
The customer service rep was quick with her response for gift wrapping my purchase on your chat platform.
Date of experience: December 29, 2023
Earrings are much smaller than depicted on model, but overall beautiful
Date of experience: December 27, 2023
The size of the item was extremely small. This would be an item for a very young child this is not an adult size!
Date of experience: June 12, 2022
Had no issues and love earrings.Will order again and share with friends and family.
Date of experience: November 25, 2023
Great place to shop for the best jewelry affordable! It is indeed a great place to shop! I can always be assured I will receive the very best!
It has always pleased my taste!
Date of experience: June 3, 2022
Loved the cross and chain. The gold was shiny. It matched how it looked online
I have ordered from then before and liked the quality
Date of experience: June 26, 2023
Have been a customer for several years and have been completely satisfied with every purchase.
Huge selection of all styles of jewelry and super value on all jewelry.
Date of experience: March 11, 2023
My wife loved the bracelet. Very nice quality.
The price was very reasonable.
Date of experience: December 5, 2023
I tried to order two bracelets yesterday and I could not make the order work.
I received an advertisement of a necklace that I really liked so I ordered three of the So Much to Sea
Date of experience: May 25, 2023
The earrings were incredibly cheap feeling and looking. The center was empty and looked hideous.
They explained how to return the earrings
That's a good question.
Date of experience: March 22, 2023
Quick and easy and very satisfied with the purchase
Love their jewelries
Date of experience: December 9, 2023
The tracking was convenient and the quality was beautiful. I liked the little bag it came with. I sent it back for an exchange for the larger size
They were helpful and quick
My friend was wearing this bracelet on vaca and I was obsessed with it all week
Date of experience: July 16, 2022
A great experience. Fast and safe delivery.
Ross Simons is always a great jewelry choice!
Because I’m a client
Date of experience: January 16, 2023
Saw ad in Boston Globe, ordered, and received item quite quickly
Date of experience: December 25, 2023
Good prices. I've purchased rings and bracelets from your site in the past.
Good experiences with past purchases, good prices.
Date of experience: December 24, 2023
Very pretty! Arrived on time!
Good size and just as described online!
Date of experience: December 25, 2023
Piece ordered is lovely. Will definitely order again.
Date of experience: December 24, 2023
They are exactly what I wanted! The size, color and style were what I expected.
I received a catalog.
Date of experience: August 18, 2023
Always a great experience shopping Ross Simons!
These are a gift for a niece's sweet 16 birthday and I know she will love them. I know I do!
I have always had a great experience with quality and service.
Date of experience: June 11, 2022
LOVE the ring but a stone is missing on the band. I am waiting on a return label so I can return and get a replacement.
Joanne was very helpful and worked quickly to get a label mailed to me. When I get the label I will return the ring and anxiously wait for the replacement.
Date of experience: August 14, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html