Ross-Simons has a rating of 4.7 stars from 9,104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Overall the products look like the photograph so that is good. A little bit smaller than expected
Date of experience: January 6, 2024
Needs 4 side views, if I had seen reverse side I would not have ordered it as it is a shell around
The onyx and I thought it was solid.
Date of experience: March 7, 2023
I ordered monogrammed earrings and they are even nicer than I expected. A Christmas gift for me
Date of experience: December 4, 2023
Pleasant. Never any issue with returns and replacements
Date of experience: April 21, 2024
It was easy. The necklace is lovely although I expected it would have a little more weight.
I’ve shopped them for years, always satisfied.
Date of experience: July 8, 2022
I ordered four items. One was broken. I am waiting to see how my problem is resolved.
I am still in the process of getting a refund for damaged items.
I received a catalogue.
Date of experience: March 27, 2023
I rated it should be enough, but if you continue to annoy me I won't order again
Date of experience: July 26, 2022
Date of experience: June 3, 2022
Quick and easy. Just the way I like it! Arrived on time. Fit perfectly and looks great!
Received catalog today. Saw this item in previous catalog, liked it…been thinking about it…decided I really wanted it!
Date of experience: August 18, 2023
Quick and easy and found something I have been looking for and a great price.
Date of experience: July 11, 2023
Got a catalog in today’s mail and found something I liked.
Date of experience: June 23, 2023
The gold chain is perfect, it is long enough and very delicate. I am pleased with product.
It is good quality and reasonable prices
Date of experience: May 24, 2022
Easy and quick As a cricket! If one has to contact, they are always nice and professional!
Have always liked the jewelry
Date of experience: July 13, 2022
The necklace I received was in tangle's took me 2 hours to get all the knots out,
I have had good expediting the past.
Date of experience: June 29, 2022
I ordered at last minute for a gift to my Mom for Christmas. It came right away!
Love everything I have received!
Date of experience: December 25, 2022
It was a wonderful experience going thru the internet to view the beautiful jewelry that you have.
I like all the jewelry that you show thru the internet.
Date of experience: December 25, 2022
Our purchase was delivered timely and was a big hit for the Mother's day holiday - thank you
Date of experience: May 9, 2022
Quality at a good price... the earrings are as beautiful as I had hoped them to be
Previous experience shopping at Ross-Simons
Just what I wanted!
Date of experience: May 9, 2022
The jewelry was ordered just as pictured on the website, and I am very happy with it!
Date of experience: April 23, 2022
Jewelry didn't arrive by Mother's Day as stated so event was a bit of a let down!
Date of experience: May 9, 2022
The ring is lovely. My only wish would be that the Greek key images were more prominent.
Date of experience: May 24, 2023
Addicted to your bolo bracelets! So fun to give as gifts too. Thanks for a lovely product.
Date of experience: June 4, 2022
The silver and onyx ring I ordered was even more beautiful than I expected. A lovely piece.
I’ve ordered from them before.
Date of experience: March 5, 2023
I ordered two bracelets. They are both beautiful.
I cannot wait to give them as birthday gifts.
Ordering was easy, shipping was fast and bracelets appear to be good quality and are beautiful.
I needed a real emerald for a birthday gift.
Date of experience: May 12, 2022
The necklace is very cheap looking and lightweight. Doesn't seem nice enough for the amount I paid
Had previously purchased jewelry before
Date of experience: June 28, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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We strive to provide excellent customer service, including easy returns or exchanges. Thank you for shopping with us!